Home Care
Reviews
What People Are SayingHear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Homecare of Western Essex County
25 Pompton Avenue # 101, Verona
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My husband and I have known the owners Shayla and Will for many years, and they have always been the most respectful, kind, caring and responsible people. They are committed to providing excellent service, and we wouldn’t hesitate to recommend … More FirstLight Homecare of Western Essex County to our family and friends! -
Absolutely thrilled to have found this agency! Shayla and her team of caregivers truly go above and beyond to ensure their clients' happiness. Their dedication and genuine care are unmatched. I wouldn't trust anyone else with … More our needs! -
FirstLight's leadership team is top notch! They have significant experience working directly with customers and providing excellent service across many different industries. There is no doubt that I would happily recommend FirstLight … More to anyone in need of their care services. -
FirstLight Home Care’s team is compassionate, caring, responsive and highly qualified. I’d absolutely recommend them to provide services for your loved one. Great experience! -
Exceptional management, caregivers and owners!
Client Reviews
Leave us a Review Online:
FirstLight Home Care of Western Essex County Strives to Achieve Service Excellence Every Day
Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Homecare of Western Essex County
25 Pompton Avenue # 101, Verona
-
My husband and I have known the owners Shayla and Will for many years, and they have always been the most respectful, kind, caring and responsible people. They are committed to providing excellent service, and we wouldn’t hesitate to recommend … More FirstLight Homecare of Western Essex County to our family and friends! -
Absolutely thrilled to have found this agency! Shayla and her team of caregivers truly go above and beyond to ensure their clients' happiness. Their dedication and genuine care are unmatched. I wouldn't trust anyone else with … More our needs! -
FirstLight's leadership team is top notch! They have significant experience working directly with customers and providing excellent service across many different industries. There is no doubt that I would happily recommend FirstLight … More to anyone in need of their care services. -
FirstLight Home Care’s team is compassionate, caring, responsive and highly qualified. I’d absolutely recommend them to provide services for your loved one. Great experience! -
Exceptional management, caregivers and owners!
Client Reviews
Leave us a Review Online:
FirstLight® Home Care of Western Essex County is proud to be recognized as a Home Care Pulse endorsed provider.
We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.
Secure Objective Feedback
Vital feedback is gathered from our clients through monthly surveys.
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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.
Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.
