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What People Are Saying

Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.

FirstLight Homecare of Western Essex County IconFirstLight Homecare of Western Essex County

25 Pompton Ave #101, Verona

5.0 15 reviews

  • Avatar

    Elizabeth Burns
    ★★★★★
    5 months ago

    Vivian responded promptly and professionally when my family was in crisis, and has been our go-to for assistance needed. We have our daily partner Zenabou, with great visits from Lydia, Victorua and Mimose
  • Avatar

    Zenabou Clyburn
    ★★★★★
    5 months ago

    I am so proud of this amazing company!!! People here are so caring, so respectful always ready to promptly provide help and wonderful solutions.
    I am so happy I met people like you.
    Remain for ever blessed
  • Avatar

    Claudia Sayes
    ★★★★★
    4 months ago

    They're very professional people and do their jobs with great care and love. You can count on them to take care of the people you love.
  • Avatar

    EunSu Chang
    ★★★★★
    2 years ago

    My husband and I have known the owners Shayla and Will for many years, and they have always been the most respectful, kind, caring and responsible people. They are committed to providing excellent service, and we wouldn’t hesitate to recommend … More FirstLight Homecare of Western Essex County to our family and friends!
  • Avatar

    yvelaureanathalie beauge
    ★★★★★
    9 months ago

    I’m so proud of the First Light Homecare , and I’m glad to meet you you guys, because you’re so respectful , good and supportive people.
  • Avatar

    Cindy Chin
    ★★★★★
    2 years ago

    FirstLight's leadership team is top notch! They have significant experience working directly with customers and providing excellent service across many different industries. There is no doubt that I would happily recommend FirstLight … More to anyone in need of their care services.
  • Avatar

    Limor Shekhter
    ★★★★★
    2 years ago

    Absolutely thrilled to have found this agency! Shayla and her team of caregivers truly go above and beyond to ensure their clients' happiness. Their dedication and genuine care are unmatched. I wouldn't trust anyone else with … More our needs!
  • Avatar

    Audrey Ankrah
    ★★★★★
    9 months ago

    It has been a great experience working with First Light Home Care.👍👍
  • Avatar

    Cynth Brown
    ★★★★★
    11 months ago

    I'm excited working with First light.in this company is saw Honesty and respect for workers.
  • Avatar

    Saleika Leak
    ★★★★★
    2 years ago

    FirstLight Home Care’s team is compassionate, caring, responsive and highly qualified. I’d absolutely recommend them to provide services for your loved one. Great experience!
  • Avatar

    Blake Bradley
    ★★★★★
    2 years ago

    Exceptional management, caregivers and owners!

Open quote

Client Reviews

Vivian responded promptly and professionally when my family was in crisis, and has been our go-to for assistance needed. We have our daily partner Zenabou, with great visits from Lydia, Victorua and Mimose

Google LogoStarStarStarStarStar

I am so proud of this amazing company!!! People here are so caring, so respectful always ready to promptly provide help and wonderful solutions.
I am so happy I met people like you.
Remain for ever blessed

Google LogoStarStarStarStarStar

They’re very professional people and do their jobs with great care and love. You can count on them to take care of the people you love.

Google LogoStarStarStarStarStar

My husband and I have known the owners Shayla and Will for many years, and they have always been the most respectful, kind, caring and responsible people. They are committed to providing excellent service, and we wouldn’t hesitate to recommend FirstLight Homecare of Western Essex County to our family and friends!

Google LogoStarStarStarStarStar

I’m so proud of the First Light Homecare , and I’m glad to meet you you guys, because you’re so respectful , good and supportive people.

Google LogoStarStarStarStarStar

FirstLight’s leadership team is top notch! They have significant experience working directly with customers and providing excellent service across many different industries. There is no doubt that I would happily recommend FirstLight to anyone in need of their care services.

Google LogoStarStarStarStarStar

Absolutely thrilled to have found this agency! Shayla and her team of caregivers truly go above and beyond to ensure their clients’ happiness. Their dedication and genuine care are unmatched. I wouldn’t trust anyone else with our needs!

Google LogoStarStarStarStarStar

It has been a great experience working with First Light Home Care.👍👍

Google LogoStarStarStarStarStar

I’m excited working with First light.in this company is saw Honesty and respect for workers.

Google LogoStarStarStarStarStar

FirstLight Home Care’s team is compassionate, caring, responsive and highly qualified. I’d absolutely recommend them to provide services for your loved one. Great experience!

Google LogoStarStarStarStarStar

Exceptional management, caregivers and owners!

Google LogoStarStarStarStarStar

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FirstLight Home Care of Western Essex County Strives to Achieve Service Excellence Every Day

FirstLight® Home Care of Western Essex County is proud to be recognized as a Home Care Pulse endorsed provider.

We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.

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Secure Objective Feedback

Vital feedback is gathered from our clients through monthly surveys.

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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.

Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.

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