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What People Are Saying

Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.

FirstLight Home Care of Wilmington IconFirstLight Home Care of Wilmington

3972 Old Ocean Hwy suite h, Bolivia

4.8 22 reviews

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    Maria Porcayo
    ★★★★★
    3 months ago

    Exceptional Care and Service!
    I had a fantastic experience with FirstLight. Sissy was kind, professional, and attentive. She took the time to listen to my concerns and explain everything clearly, which made me feel comfortable and well
    … More cared for. It’s clear that patient care is their top priority. Highly recommend to anyone looking for trustworthy, compassionate healthcare!
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    Brianne Ross
    ★★★★★
    a month ago

    I can't recommend this home health care company enough! We were in a tough spot and needed help fast—Kristen came through with the ability of a same-day assessment and made the whole process so easy. She really listened to what we … More needed and matched us with a caregiver who felt like the perfect fit for our family. It’s not just about skills—she made sure the personality match was there too, and that meant everything. Kristen was warm, responsive, and clearly cares about people. If you're looking for reliable, compassionate home care with people who actually get it, this is the place to go!
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    Martha Grant
    ★★★★★
    3 months ago

    I cannot say enough good things about this facility!! The care my family member received was outstanding Special recognition to Sissy for her compassionate care. You can tell she truly cares for her patients. She took the time to listen … More and talk to our family member. Keep up the excellent work!
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    Marianne Ackerman
    ★★★★★
    3 months ago

    Recently needed assistance with a loved one and the team at First Light were wonderful. Sissy made the process seamless and attention to details I never would have thought of were met at every turn. It made the whole process stress free … More for myself and family. We so appreciate the care and attention that were given to our family.
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    Serenity R
    ★★★★★
    a month ago

    Exceptional care and compassion! This company goes above and beyond for our nation's veterans, providing the support they truly deserve. I have personally seen their dedication, professionalism, and heart that they put into all they … More do to make a difference in those that served our country. Keep up the good work in the community, we need more companies like you here.
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    Rocky
    ★★★★★
    3 months ago

    I can't explain how amazing FirstLight is without mentioning Nurse Sissy. She was so helpful and knowledgeable. She went above and beyond at every turn for the care of my Grandfather and that's something I truly appreciate. I … More highly recommend this company for any care that your loved ones may need!
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    Jennifer Droppleman
    ★★★★★
    5 months ago

    Firstlight is a solution to keeping your loved ones safe at home, or no matter where they are, in Assisted Living or skilled nursing and provides so many services. We love working with their team to help keep patients out of the hospital … More and their community liaison, “Sissy”, is so knowledgeable and definitely helps families when they cannot. Trusted, professional, honest and compassionate caregivers that make lives easier.
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    Samantha Rawagah
    ★★★★★
    4 months ago

    Sissy has been absolutely amazing to work with. She is incredibly compassionate. She help in the care of my grandmother and went above and beyond.
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    Christopher Kerrins
    ★★★★★
    4 months ago

    FirstLight Home Care is highly recommended. The service, care, and attention we have received from everyone has made such a difference to my family. A special shout out to Ms. Sissy for going above and beyond and treating my loved one as … More her own. Thank you to everyone at FirstLight!
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    CLT Apartment Guide
    ★★★★★
    5 months ago

    Sissy was incredible to work with! She was patient, kind, and answered all of our questions. It is a great feeling to know our family's care is in great hands. Thank you, FirstLight!
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    Bill Bogler
    ★★★★★
    8 months ago

    Our family has found First Light Home Care – Wilmington to be a great company to work with. We find their staff to be caring and compassionate. We are very pleased with our experience with them so far.
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    Alexia Walker
    ★★★★★
    4 months ago

    I'm so grateful for the attentive and genuine care that Sissy has offered to my grandfather. It is such a relief knowing he's well taken care of!
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    Jerry Mullen
    ★★★★★
    10 months ago

    Myself and my sister were starting the process to get care for our mother. Taylor called to get an appointment set up and than they came out to get papers signed and from that point forward we have had nothing but a great experience. The … More staff is sweet, caring, and attentive to our mom. If you need home care, look no further.
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    Ryan Carlisano
    ★★★★★
    5 months ago

    Great experience!! Sissy helped with my grandma and was so attentive and kind. My grandmother was well looked after and it gave the whole family great peace of mind. 10/10 would recommend ! Thank you !
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    elizabeth gore
    ★★★★★
    8 months ago

    It is an absolute pleasure working with Lauran and her team @Firstlight Home Care! Dedicated team of professionals that are passionate about caring for others!
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    Ruthann Brooks
    ★★★★★
    5 months ago

    We have found the staff to be very professional and knowledgeable in home healthcare. They show real compassion for the patients under their care.

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Client Reviews

Caring, reliable, concerned, experienced — we could not be happier with the service FirstLight has provided our family. They listen and treat each case individually so they can match the right caregiver to the specific need.

I think FirstLight is a great company and they really care about their families, clients and caregivers. I appreciate everything they do.

Dependable! Never question their abilities! I’ve had peace of mind ever since I chose them.

Helpful and cooperative with dedicated employees who do their best to care for their clients.

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FirstLight Home Care of Wilmington Strives to Achieve Service Excellence Every Day

FirstLight® Home Care of Wilmington is proud to be recognized as a Home Care Pulse endorsed provider.

We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.

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Vital feedback is gathered from our clients through monthly surveys.

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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.

Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.