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Home Care

What People Are Saying

Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.

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Client Reviews

First light home care truly cares about the needs of their clients. Even though I was not able to hire First light due to my own financial reasons. They were able to assist me in finding resources to elevate the pressure of my situation. You can always tell when a company has a heart for the industry. What a great company. Thank you again!

Awesome company! Great and friendly staff. Thank you for all you have done for my family! My mother could not have done it without you. Highly recommend!!!

I met with a nurse from this company last week to sign my husband up for care. She was very professional and knowledgeable. The company came highly recommended from a good friend of mine. They cared for her husband for a few years before he passed away. I met a few of the caretakers that they had. The ladies were so caring and reliable. This first week has gone great so far. Finally I will get a break. Dementia is an exhausting disease. I could not ask for a better group to provide care for my husband. Thank you for all that you do! God bless.

Thank you first light for providing excellent service. My sister is satisfied with everyone that has come. You are always there to bail me out when I need you.

Couldn’t have done it without all you wonderful ladies. Thank you first light. You are the best!!!!!

Wow! Our family is so impressed with FirstLight Home Care. It was a difficult decision but after meeting with Karen the owner, our family could easily tell she had a true passion to care for her clients. She never appeared rushed and answered all of our questions to our satisfaction… and we are one very picky family! The care our family member received was superior. You can tell that Karen and her team carefully selects their employees who come to the clients’ homes. And that’s the key word: employees… not contractors. I would hire FirstLight anytime. They are the best there is! Our Mother is very happy with the caregiver and her professionalism.

Caring, reliable, concerned, experienced — we could not be happier with the service FirstLight has provided our family. They listen and treat each case individually so they can match the right caregiver to the specific need.

I think FirstLight is a great company and they really care about their families, clients and caregivers. I appreciate everything they do.

Dependable! Never question their abilities! I’ve had peace of mind ever since I chose them.

Helpful and cooperative with dedicated employees who do their best to care for their clients.

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FirstLight Home Care of Orlando Strives to Achieve Service Excellence Every Day

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FirstLight® Home Care of Orlando is proud to be recognized as a Home Care Pulse endorsed provider.

We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.

Secure Objective Feedback

Secure Objective Feedback

Vital feedback is gathered from our clients through monthly surveys.

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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.

Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.