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About FirstLight
in Norcross

FirstLight is About People

We know your first priority when choosing a home care provider is finding someone you can trust and rely on… someone who will care for your loved one as you would, and as we would our own. We’ve been where you are, and this is one of the main reasons we chose to be in this business.

Isilda Isaza, Owner

Isilda Isaza, Owner

Caregiving is a passion and it is one that I discovered at a very young age.  Growing up, I was surrounded by a very large and extended family.  I was able to see how each generation cared for and learned from one another.

Years later, my father became ill and I was no longer living near my parents.  I knew that my mother struggled to care for him and maintain a full-time job.  While I tried to be there as much as I could, I was caring for a loved one with a physical disability at home.

At the time, I had no idea that home care was an option.  That it would have given me the ability to go and be with my parents and know that the family I left behind was taken care of.  And, when I was home, my parents had the help and support they needed.  Home care not only allows individuals to remain in their homes and be cared for but also provides peace of mind to their loved ones.  That’s why I chose to be a part of FirstLight Home Care.

Isilda and her husband, David, have one child who attends Parkview High School.

Our “Culture of Care” is unique in the industry.  It fuels everything we do from hiring the best caregivers to matching them with the right client. Our caregivers are extraordinary.  Our screening process is extensive.  But, it is more than just verifying information and running background checks.  We make sure that our caregivers love what they do.  That they are passionate about serving those in need.  They are empathetic, compassionate, trustworthy, and most importantly, they will treat your family as if it is their own.

At FirstLight Home Care of Norcross, the genuine health and well-being of others is our greatest concern. Our mission is to provide first-class personal service for our clients so that they may enjoy warmth, independence, and relaxed comfort in their own home or any setting.  We vow to provide high-quality home care services to seniors, people with disabilities, those recovering from illness, injury, or surgery, mothers just home from the hospital, veterans, and anyone who needs a little extra help.

If you, or someone you know, need home care services, we would love the opportunity to provide a complimentary consultation so that you, or they, can see how my team can provide help where it’s needed most—in the comfort of one’s own home, wherever that may be.

Vision & Mission

At FirstLight Home Care, we envision a world in which all adults may age with comfort, dignity and independence in the place they call home. We exist to help people have their best day, every day. Our mission is to provide compassionate home care so that the families we serve have peace of mind knowing their loved ones are receiving the support they need to enjoy the quality of life they deserve.

Core Values

We live these core values every day, without compromise. It’s what we believe in above all else as they guide our company and team members to help us achieve our mission.

Focus Relationships First

Focus on Relationships First

We have a genuine concern for the health and well-being of others and an incredible opportunity to help people live their best lives. By focusing on relationships, we create caring environments where people are encouraged to use their unique experiences and backgrounds to create lasting bonds. This is our Culture of Care philosophy that motivates us to do more as we serve others.

Act with Integrity

Act with Integrity

We’re honest, trustworthy and committed to doing the right thing. Providing service with integrity means we consistently do what we say we’re going to do, communicate with transparency and hold ourselves accountable for our actions.

Give Joy

Give Joy

We find, bring and share joy in our work every day. By practicing kindness, gratitude, and having a positive attitude, we bring happiness and genuinely make people feel good.

Grow Together

Grow Together

We strive to build and nurture a culture that creates strong teams, fosters curiosity and connects ideas. This drives us to break the status quo and, together, find ways to consistently improve and grow.

Make A Difference Every Day

Make a Difference Every Day

Each day we are inspired to make a difference in people’s lives, and we have a sincere desire to make the world a better place. We seek to improve the lives of others through our dedication to reliable, professional first-class service.