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What People Are Saying

Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.

FirstLight Home Care of Asheville IconFirstLight Home Care of Asheville

370 N Louisiana Ave Suite D-1, Asheville

4.5 8 reviews

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    Lisa justice
    ★★★★★
    2 months ago

    First Light has been fantastic to work with. They have provided top notch aids took with my Dad, providing companionship and light housekeeping. Dad looks forward to the days they are scheduled and the family knows he’s provided with … More additional support during the week. I couldn’t recommend the higher.
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    Brandi Quinn
    ★★★★★
    2 months ago

    Andy and his crew are amazing to work with. True compassionate care delivered across the board. Kindness and reliability can be hard to come by in this industry but these folks excel for sure!
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    JFM4u
    ★★★★★
    2 months ago

    FirstLight has provided excellent service for my brother for a number of years. They are thorough and compassionate and professional always.We highly recommend them!
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    Tony Farlow
    ★★★★★
    4 months ago

    These folks took amazing care of my mother, they were like family the last months of her life. Our family couldn’t have been happier with the care both physical and emotional the provided.
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    Region Monroe
    ★★★★★
    3 years ago

    i love the staff there so supportive and believe in giving second chances and seeing there employes becoming successful
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    Rebecca Bowman
    ★★★★★
    5 years ago

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Client Reviews

Caring, reliable, concerned, experienced — we could not be happier with the service FirstLight has provided our family. They listen and treat each case individually so they can match the right caregiver to the specific need.

I think FirstLight is a great company and they really care about their families, clients and caregivers. I appreciate everything they do.

Dependable! Never question their abilities! I’ve had peace of mind ever since I chose them.

Helpful and cooperative with dedicated employees who do their best to care for their clients.

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FirstLight Home Care of Asheville Strives to Achieve Service Excellence Every Day

FirstLight® Home Care of Asheville is proud to be recognized as a Home Care Pulse endorsed provider.

We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.

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Secure Objective Feedback

Vital feedback is gathered from our clients through monthly surveys.

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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.

Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.

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