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What People Are Saying

Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.

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Client Reviews

Company support and personnel are just great. Very sensitive to my wife’s needs. Very willing to adjust visits to mesh with our schedule.

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Our person is always very friendly, personable, and gentle with her patient, and she is patient, too!😁

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HomeWatch Caregivers of Brownsburg was my 4th home aid/ care agency coordinated through my social worker. ( Thank goodness for perseverance )
They have been exceptional !!!
The first 3 agencies were riddled with tardiness , last minute cancellations , and/or no coverage at all . Poor communication was a major factor . Employees complained on how far they had to drive ( 25 minutes ) . One thing after another .
So … fired all 3 of the prior agencies and had given up .
The owner of HomeWatch Caregivers of Brownsburg set up my initial intake at my home personally. 👍🏼.
He was very clear in protocols and procedures followed by the company .
My caregiver is a blessing !!! She truly is my angel after struggling with my previous care
Issues .
HomeWatch also coordinated a meet and great well in advance with my alternate caregiver . This occurred a month in advance before my regular caregiver went on vacation . WOW !!!! They have their ducks in a row !!
So grateful to have HomeWatch Caregivers of Brownsburg as a part of my life.

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I absolutely can’t recommend this company enough! They have caring, compassionate caregivers who are invested in their clients lives. We were so lucky to have found them.

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Hard-working, caring caregivers. Rick and his staff has great communication with our family. think you

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FirstLight Home Care of Brownsburg, IN Strives to Achieve Service Excellence Every Day

FirstLight® Home Care of Brownsburg, IN is proud to be recognized as a Home Care Pulse endorsed provider.

We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.

Secure Objective Feedback

Secure Objective Feedback

Vital feedback is gathered from our clients through monthly surveys.

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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.

Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.

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