Home Care
Reviews
What People Are SayingHear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care East Buffalo
3830 Union Road, Cheektowaga
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I cannot express how grateful I am for the exceptional care my aunt received from FirstLight Home Care East Buffalo. From the very beginning, their team was compassionate, professional, and truly dedicated to providing the highest quality … More of care. The caregivers were not only skilled but also kind and attentive, always going above and beyond to ensure my aunt felt comfortable, respected, and well taken care of.
I highly recommend FirstLight Home Care East Buffalo to anyone looking for reliable, caring, and professional home care services. They exceeded our expectations in every way, and I’m so thankful for their commitment to making my aunt’s experience a positive one. -
Have had great experience w FirstLight. Personal Care Aide is always on time, bright cheerful and helpful! Works great w my 91 year old father 8 hours a day. If we run into a scheduling problem another aide has always been brought in w … More no issues. This has only happened a couple of times in 7 months.
The office has been great working w insurances and billing’s to accommodate my dad’s situation.
I don’t know what I would do without the support from this company. -
FirstLight Home Care has been first rate for my family and me. We needed immediate help to get 24/7 personal aides in place for a family member, and we had no prior experience with home care agencies. First Light responded quickly to … More our online request for information and met with us over the phone and then in person to review the process, costs, working with LTC insurance – particular thanks to Shaune here. Once we committed to FirstLight, everything went smoothly. The aides are friendly, helpful and reliable and the office staff has been very flexible with scheduling and great in working with us on the insurance claims. Highly recommend. -
Hi Dan and Perry,
I wanted to express my sincere gratitude for the opportunity to work at this company. From my very first day, I have felt incredibly fortunate to have such supportive leadership. Dan, your guidance as my boss has been … More invaluable, and Perry, your care for employees and commitment to setting us up for success truly goes above and beyond.
I see a long and promising future with this company, and I am eager to continue to grow and prosper here.
Sincerely,
Christina P. -
FirstLight Home Care has made positive changes. They have hired caring and responsive staff in the field and behind the scenes. FirstLight Home Care has been able to take on those harder to staff areas and do it with confidence. The RNs … More are so helpful to the client and family. They honestly take caring for others seriously and do a lot for their employees. -
I am a returning employee of FirstLight…I left the state for personal reasons, upon my return to the area positions were filled. I was "crushed" and couldn't wait to come back. Operationally this company is by far the BEST … More in the business and I am quite fortunate to have the opportunity of returning. From the Owner to the Caregiver this business is "Solid" and is quite well known for the way the standards are for each of us to follow from protocol/procedure to time/attendance. -
First Light has been taking care of my mother for 4 months now. According to her, they have been respectful and tender, and very responsible. I was afraid she would have to go to a nursing home for full care but this as an alternative has … More been much less restricting. One problem she has had is care in extreme weather; in winter storms, the caretakers can arrive late. Other than that, they have been a pleasure to work with.
Client Reviews
Leave us a Review Online:
FirstLight Home Care of Cheektowaga, NY Strives to Achieve Service Excellence Every Day
Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care East Buffalo
3830 Union Road, Cheektowaga
-
I cannot express how grateful I am for the exceptional care my aunt received from FirstLight Home Care East Buffalo. From the very beginning, their team was compassionate, professional, and truly dedicated to providing the highest quality … More of care. The caregivers were not only skilled but also kind and attentive, always going above and beyond to ensure my aunt felt comfortable, respected, and well taken care of.
I highly recommend FirstLight Home Care East Buffalo to anyone looking for reliable, caring, and professional home care services. They exceeded our expectations in every way, and I’m so thankful for their commitment to making my aunt’s experience a positive one. -
Have had great experience w FirstLight. Personal Care Aide is always on time, bright cheerful and helpful! Works great w my 91 year old father 8 hours a day. If we run into a scheduling problem another aide has always been brought in w … More no issues. This has only happened a couple of times in 7 months.
The office has been great working w insurances and billing’s to accommodate my dad’s situation.
I don’t know what I would do without the support from this company. -
FirstLight Home Care has been first rate for my family and me. We needed immediate help to get 24/7 personal aides in place for a family member, and we had no prior experience with home care agencies. First Light responded quickly to … More our online request for information and met with us over the phone and then in person to review the process, costs, working with LTC insurance – particular thanks to Shaune here. Once we committed to FirstLight, everything went smoothly. The aides are friendly, helpful and reliable and the office staff has been very flexible with scheduling and great in working with us on the insurance claims. Highly recommend. -
Hi Dan and Perry,
I wanted to express my sincere gratitude for the opportunity to work at this company. From my very first day, I have felt incredibly fortunate to have such supportive leadership. Dan, your guidance as my boss has been … More invaluable, and Perry, your care for employees and commitment to setting us up for success truly goes above and beyond.
I see a long and promising future with this company, and I am eager to continue to grow and prosper here.
Sincerely,
Christina P. -
FirstLight Home Care has made positive changes. They have hired caring and responsive staff in the field and behind the scenes. FirstLight Home Care has been able to take on those harder to staff areas and do it with confidence. The RNs … More are so helpful to the client and family. They honestly take caring for others seriously and do a lot for their employees. -
I am a returning employee of FirstLight…I left the state for personal reasons, upon my return to the area positions were filled. I was "crushed" and couldn't wait to come back. Operationally this company is by far the BEST … More in the business and I am quite fortunate to have the opportunity of returning. From the Owner to the Caregiver this business is "Solid" and is quite well known for the way the standards are for each of us to follow from protocol/procedure to time/attendance. -
First Light has been taking care of my mother for 4 months now. According to her, they have been respectful and tender, and very responsible. I was afraid she would have to go to a nursing home for full care but this as an alternative has … More been much less restricting. One problem she has had is care in extreme weather; in winter storms, the caretakers can arrive late. Other than that, they have been a pleasure to work with.
Client Reviews
Leave us a Review Online:
FirstLight® Home Care of Cheektowaga, NY is proud to be recognized as a Home Care Pulse endorsed provider.
We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.
Secure Objective Feedback
Vital feedback is gathered from our clients through monthly surveys.
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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.
Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.
