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What People Are Saying

Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.

FirstLight Home Care East Buffalo IconFirstLight Home Care East Buffalo

3830 Union Road, Cheektowaga

2.8 14 reviews

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    Max Saurabh
    ★★★★★
    2 years ago

    First Light has been taking care of my mother for 4 months now. According to her, they have been respectful and tender, and very responsible. I was afraid she would have to go to a nursing home for full care but this as an alternative has … More been much less restricting. One problem she has had is care in extreme weather; in winter storms, the caretakers can arrive late. Other than that, they have been a pleasure to work with.

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Client Reviews

FirstLight has provided my family peace of mind and comfort knowing that when I go to work in the morning, my father is going to be in the hands of the most trusting and caring staff in Buffalo.

Caring, reliable, concerned, experienced — we could not be happier with the service FirstLight has provided our family. They listen and treat each case individually so they can match the right caregiver to the specific need.

I think FirstLight is a great company and they really care about their families, clients and caregivers. I appreciate everything they do.

Dependable! Never question their abilities! I’ve had peace of mind ever since I chose them.

Helpful and cooperative with dedicated employees who do their best to care for their clients.

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FirstLight Home Care of Cheektowaga, NY Strives to Achieve Service Excellence Every Day

FirstLight® Home Care of Cheektowaga, NY is proud to be recognized as a Home Care Pulse endorsed provider.

We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.

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Vital feedback is gathered from our clients through monthly surveys.

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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.

Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.