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What People Are Saying

Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.

FirstLight Home Care of Cerritos IconFirstLight Home Care of Cerritos

3605 Long Beach Blvd STE 219, Long Beach

5.0 1 review

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    Rose Chen
    ★★★★★
    in the last week

    Compassionate family-oriented team.
    Customized matching of caregivers.
    Caregivers are professional with good etiquette and experience in handling senior patients.
    Flexible in service scheduling.
    Overall satisfactory.
  • Avatar

    Richard Harris
    ★★★★★
    a month ago

    Hai is someone who genuinely cares. He combines strong knowledge in senior care with a compassionate, thoughtful approach.
    If you’re looking for someone you can trust with a loved one, Hai is a great choice.
  • Avatar

    Rohit Punj
    ★★★★★
    a month ago

    Hai Tran is exactly the kind of person I would trust to look after my own parents. I've known Hai, Owner of FirstLight Home Care of Cerritos, for many months as a colleague in the senior home care industry. We both attended a training … More program on how to deliver top-notch home care to seniors in our communities, including industry best practices for personal care, companion care, and supporting seniors with dementia. Hai is a colleague I truly respect – he's a sincere, compassionate, high-integrity professional, who deeply cares about delivering the best care to seniors.

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Client Reviews

Caring, reliable, concerned, experienced — we could not be happier with the service FirstLight has provided our family. They listen and treat each case individually so they can match the right caregiver to the specific need.

I think FirstLight is a great company and they really care about their families, clients and caregivers. I appreciate everything they do.

Dependable! Never question their abilities! I’ve had peace of mind ever since I chose them.

Helpful and cooperative with dedicated employees who do their best to care for their clients.

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FirstLight Home Care of Cerritos Strives to Achieve Service Excellence Every Day

FirstLight® Home Care of Cerritos is proud to be recognized as a Home Care Pulse endorsed provider.

We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.

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Secure Objective Feedback

Vital feedback is gathered from our clients through monthly surveys.

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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.

Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.

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