Home Care
Reviews
What People Are SayingHear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Chardon
526 Water Street, Chardon
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It has been exceptional in every way.
Melissa is the reason that I am able to keep my honey, Lloyd Baeslach home with me. She does EVERYTHING perfect. Melissa treats us like FAMILY. We can’t say enough about Melissa & First Light. … More If we could rate it , it would be a hundred, I knew before Melissa came that they were really a great company.There information material said it all. I recommend First Light for anyone that is really looking for a that does what they say they would do. I highly recommend First Light. God bless you all
God will reward you for doing His work -
FirstLight Home Care Employees are so kind and friendly! As a traveling nurse I have witnessed first hand many Home Care companies that we have used for our patient's. I can name several phenomenal caregivers that I have witnessed … More first hand who are involved in my patients care on a daily basis. Shelly is one that comes to my mind and she is so friendly and kind. My Father was recently diagnosed with vascular dementia. I know when the time comes for more assisted care that I will choose FirstLight for my Father. -
FirstLight has been providing caregivers for my dad for the past couple of years. Annette the owner and her administration /coordinator Vickie have been nothing less than accommodating in trying to meet every request I've had. Any … More time there was an issue they would listen and try to resolve or address it immediately. Caregivers come and go or schedules change – no doubt the challenge for all providers and we had several over time. We now have THE absolute best aid (I don't want to mention her name (Amber) because I don't want anyone to take her away – amazing!). She is so patient and kind with both my folks even bringing them little token gifts to let them know how much she cares. Can't imagine ever having anyone but her. She is fantastic about communicating everything with me on a daily basis and goes out of her way to honor as many little odd requests from my folks as she can. They've been a blessing not only to my folks but to me as well. Thank you for being wonderful to work with & the kind care you provide! -
I would strongly suggest utilizing FirstLight Home Care. If you Love, Honor, and Respect your Mom or Dad, you move heaven and earth to make their wishes come true. FirstLight is the best possible option. Mom could now be where she wanted … More to be in her beloved home. We in turn were able to spend quality time with her. They relieved the stress and strain or time scheduling. I'll always remember Tiona's advice and Angela's special ways. Thank you so much
Client Reviews
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FirstLight Home Care of Chardon, OH Strives to Achieve Service Excellence Every Day
Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Chardon
526 Water Street, Chardon
-
It has been exceptional in every way.
Melissa is the reason that I am able to keep my honey, Lloyd Baeslach home with me. She does EVERYTHING perfect. Melissa treats us like FAMILY. We can’t say enough about Melissa & First Light. … More If we could rate it , it would be a hundred, I knew before Melissa came that they were really a great company.There information material said it all. I recommend First Light for anyone that is really looking for a that does what they say they would do. I highly recommend First Light. God bless you all
God will reward you for doing His work -
FirstLight Home Care Employees are so kind and friendly! As a traveling nurse I have witnessed first hand many Home Care companies that we have used for our patient's. I can name several phenomenal caregivers that I have witnessed … More first hand who are involved in my patients care on a daily basis. Shelly is one that comes to my mind and she is so friendly and kind. My Father was recently diagnosed with vascular dementia. I know when the time comes for more assisted care that I will choose FirstLight for my Father. -
FirstLight has been providing caregivers for my dad for the past couple of years. Annette the owner and her administration /coordinator Vickie have been nothing less than accommodating in trying to meet every request I've had. Any … More time there was an issue they would listen and try to resolve or address it immediately. Caregivers come and go or schedules change – no doubt the challenge for all providers and we had several over time. We now have THE absolute best aid (I don't want to mention her name (Amber) because I don't want anyone to take her away – amazing!). She is so patient and kind with both my folks even bringing them little token gifts to let them know how much she cares. Can't imagine ever having anyone but her. She is fantastic about communicating everything with me on a daily basis and goes out of her way to honor as many little odd requests from my folks as she can. They've been a blessing not only to my folks but to me as well. Thank you for being wonderful to work with & the kind care you provide! -
I would strongly suggest utilizing FirstLight Home Care. If you Love, Honor, and Respect your Mom or Dad, you move heaven and earth to make their wishes come true. FirstLight is the best possible option. Mom could now be where she wanted … More to be in her beloved home. We in turn were able to spend quality time with her. They relieved the stress and strain or time scheduling. I'll always remember Tiona's advice and Angela's special ways. Thank you so much
Client Reviews
Leave us a Review Online:
FirstLight® Home Care of Chardon, OH is proud to be recognized as a Home Care Pulse endorsed provider.
We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.
Secure Objective Feedback
Vital feedback is gathered from our clients through monthly surveys.
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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.
Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.
