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What People Are Saying

Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.

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Client Reviews

I found FirstLight Home Care to be such an amazing help and resource when I was caring for my former husband who had Alzheimer’s with Aphasia. They went above and beyond in their care for him and a great source of information for me. He could get combative at times and they knew just how to handle him. They were all caring individuals. I also can’t say enough about Steve and his wife, Jen.

First Light’s caregiver, Cheryl was amazing. She has such a beautiful personality and handled herself, grandma, and my family dynamics with grace, poise, and compassion. I so appreciate the thoughtfullness in hand picking Cheryl for my wedding day. Please let her know how much I appreciate her for being there for my family and I.

I like that our caregiver from First Light Home Care is very personable. She will jump in and do all of the things that I need without me asking. She has lots of experience caring for people like me. I have been able to develop a great relationship with her. My wife just loves our caregiver and we could not be any happier with the care. The office staff is always very professional and easy to deal with. First Light has been the best agency we have ever used, and we’ve been through a lot.

I appreciate that this agency cares. My caregivers are very pleasant and very nice. They are knowledgeable and help me with my bathing. They show compassion, and help me because I am in pain. I don’t ask for the help, but my caregivers know when I need it. First Light Home Care has been perfect in responding to my problems.

The caregivers at First Light Home Care are very thorough and efficient in what they do for me. They know how to make me feel at ease from the moment they come into my home. They really enjoy what they do. First Light has had a positive impact on my life continuously. They are doing such a great job for us.

Our First Light caregivers are very attentive to my dad, and they make sure he doesn’t feel rushed. They always do things to make him feel safe and comfortable in his home. They come in scrubs with their name badge. They are neat, professional, and always polite.

First Light Home Care takes excellent care of me. They work hard to make sure they get the right people in place. My food is healthier that what I was eating before, and my place is always clean which contributes directly to my overall health. First Light Home Care has been awesome!

I appreciate all of the small things that our First Light caregiver does for me, like making the bed and keeping my home clean. Our caregiver is very helpful to me and kind. She always looks very neat and wears her name tag. The office is very helpful to me and I appreciate Tarry and they help they provide me. I like that First Light is always able to provide me with the same caregiver that knows what they are doing.

The attention of the care that I receive and the devotion of the caregiver that First Light Home Care has provided is excellent. My caregiver is certified in many areas. She pays attention to my needs and responds in a very caring manner. She knows the job well, and presents herself professionally whenever she comes to my home. First Light Home Care checks in with me routinely and I am very pleased with their agency. The care that First Light Home Care has provided has made my quality of life beautiful.

I was referred to First Light Home Care by the VA. I like the way First Light Home Care treats their employees. My caregiver really cares because First Light cares- they always have a great attitude. I can tell that the office staff enjoys their job, which shows in their work. My First Light caregivers show compassion by the way they treat me and my dogs (my babies). When I don’t feel well, they always make sure I’m ok. First Light Home Care has shown extreme care, and they actually worry about me as a client

I like the quality we get from First Light Home Care. First Light is very competent and dependable. The care givers are compassionate and very capable. Because of First Light Home Care, I’m able to get a break and feel relaxed while being away.

Our caregiver, Thomas, is very good at working with my husband who has Alzheimer’s Dementia. He always goes above and beyond the call of duty, and always on time. He’s an 11 or 12 out of 10! I get stability from First Light Home Care because I have the same caregiver 5 days per week. It makes it easier for my husband and I.

A friend of mine used First Light Home Care, so they came highly recommended. I appreciate having someone there to help my mom. The caregivers from First Light are very concerned about my mom’s care needs, and they are hands-on wtih her. They are always aware of any changes in my mom’s care and the office lets me know right away. Sometimes my mom can be a bit out-of-hand, and the caregivers are all so patient with her.

I selected First Light Home Care because they were recommended to me by someone I trust. The caregivers show strong work ethic by being caring, pleasant, punctual, and you only have to tell them once to do something. They help my husband with things like showering, grooming, and also companionship. They treat us like family, which shows compassion. The office staff is always on the ball, and they follow through by calling and visiting our home.

I am blind, so I needed a company that has caregivers that I can trust. First Light Home Care has really fit the bill. My caregiver is thoughful and devoted. She pays attention to my needs and is always willing to help me. She’s compassionate. You can tell she cares about her clients and wants to represent her company in a good way. She also relates to me well, anticipating things that I need before hand. She thinks about things that would help me. The ladies in the office are very professional and caring.

First Light came to us recommended by an agency that works with my son. I appreciate that the caregivers are always helping my son, and making him feel comfortable. The caregivers always make sure we are happy with everything. The office calls often and updates us about any changes. The office staff is very prompt. They make sure the caregivers have everything they need. They are really on top of things. First Light Home Care is a very “hands-on” agency.

First Light Home Care’s caregivers help me with the things that I can no longer do on my own. If they get their chores done, they always look for other things they can do. They are able to do everything that I need. The office staff keeps me up to date on everything and has never let me down. They keep all of their promises.

I saw an article in the paper about First Light Home Care winning an award. When my wife needed care, I called the agency and they came right away. The caregivers really care fore my wife, I can see it in their actions and the way they talk to her. There is no question about it… they do care and have empathy for her. First Light Home Care’s office staff is very timely. If I need something, or need to make a change, they do it immediately.

When I first met with First Light Home Care, they were very sincere. I really appreciate the dependability. First Light’s caregivers are on-time, well trained, and flexible. They are willing to stay longer if needed. The office staff is very dependable, and do the job right! I would recommend First Light Home Care to anyone. They’re dependable, and on-time.

I appreciate the professionalism of First Light Home Care. The caregivers come into our home and do exactly what needs to be done. They don’t need to be told what to do, they just do it. They are very caring for my husband. When I have to speak with the office, they are always great to talk to. Communication is always very good. Our caregivers do such a good job- First Light hires some excellent caregivers!

Steve, We want to express our deepest thanks for all you and your caregivers gave to my mom in her final days. We thought that trying to arrange care for my mom from afar would be difficult, but from the “frantic” call to you on Labor Day weekend, to making the final coverage arrangements, you were there. You gave up your Labor Day to make sure my mom had someone there to care for her.

Our First Light caregiver is so knowledgable, and so compassionate. We love her, she’s just great! When needed, I can always call and talk to someone at First Light Home Care. Every time I call, the office staff always answers my questions. They are very knowledgeable, and send great people out to you. If you need your times changed, they will cooperate with you. I think they are great people.

I selected First Light Home Care because my brother helped me search for an agency and brought them to my attention. I appreciate the helper I have because she has been more than helpful in doing things that I can’t do such as driving to doctor appointments, shopping, meals, and more. She keeps things running smoothly for me. My caregiver is very dedicated and helps remind me to take my medicine correctly.

I selected First Light Home Care for my parents because we were looking for a smaller company to use. I really appreciate the owner’s interaction with me. They are very responsive and great with keeping in touch with whats going on. From the owner of the company on down, we have had a great relationship with First Light. The caregivers are very responsive. They are very compassionate and proactive about reacting to issues with my mom and dad.

I was taking care of my father, but it was becoming evident that we were going to need more help. I called five different agencies, and spoke with the owner at First Light Home Care who provided me with information that was very helpful. When it came time to really hire somebody, I felt most comfortable hiring First Light Home Care. He wasn’t pushy at all, only helpful.

First Light Home Care was referred to me. I appreciate the quality of their caregivers and the wonderful care they provide for me. Our caregiver is always here on time, and does everything that is asked of him. Very personable, and easy to get along with. My caregiver is always very compassionate towards me, and empathetic to my situation. The office staff at First Light Home Care is very attentive, compassionate, and understanding.

First Light Home Care was the agency that I picked. Their caregivers are compatible, nice, and do a good job for me. They do all of the things that I can no longer do, like housekeeping. The First Light Home Care office staff has given me excellent service. They are very accommodating and make sure that everything is taken care of. They bend over backwards to help me with my care needs.

I appreciate that First Light Home Care helps with things that are difficult for me to do. My caregivers are always prompt and reliable, and they are very compassionate people. I would recommend First Light Home Care as I have had a good experience.

My mother is completely satisfied with First Light Home Care. I came down to Florida to visit for 3 weeks. The house was immaculate. The office staff is attentive and very observant about whats going on with my mom. First Light Home Care is a very professional agency. The owner, Steve is very professional about everything. I am completely satisfied with the services that I am getting. Keep up the good work!

“I like that First Light Home Care is good at what they do. They’re on time, and do what ever is needed. Our caregiver is very personable, which helps. She is always on time and always asks what else she can do to help. The service with First Light is very flexible. If we have to be gone, they work really well with our schedule. First Light Home Care is a really caring service.

First Light Home Care was recommended by our hospital. I appreciate that our caregiver is always on time, and we have the same caregiver every time. I can change the schedule with a simple phone call, and I have received everything that I have asked for. First Light Home Care provides quality service. The services have been perfect.

For our family, FirstLight Home Care has lived up to it’s name. My 87 year old mom had been in declining health and as we traveled down the road of various facilities and levels of care, what I came to realize was that no place was able to provide the level of care on a consistent basis that I wanted for my mom.

I selected FirstLight Home Care because they were recommended to me. I really appreciate my care giver. She is very conscientious and does a lot to keep me safe at home. She makes different aspects of my life enjoyable. FirstLight office staff checks up on me regularly to make sure there are no problems.

I appreciate that FirstLight Home Care does exactly what they are supposed to be doing. I can count on them, and they communicate with me very well. The caregivers are very attentive to my mother’s needs, and seem to really care about the patient. It is nice to work with a small company, and deal with the owners who care so much about this.

The caregivers at FirstLight Home Care were all on time, and took good care of my Mom. They were all concerned. FirstLight promptly responded to a situation where we needed a caregiver, and they sent someone to the home very quickly. FirstLight Home Care under promised and over delivered!

The care and concern by FirstLight Home Care and the caregivers goes beyond extraordinary by being helpful, even after their services were complete. Thank you FirstLight for taking an approach to Home Health Care that dries tears and comforts with experience.

“I would definitely recommend FirstLight Home Care. The caregiver I have volunteers for work. You can ask her anything, and she is right there. She has alot of initiative. The biggest advantage is being able to stay in your own home. From the time that I started using FirstLight, I’ve actually been able to use my walker less! I feel that I truly am getting better, even if it is slowly.

FirstLight Home Care has been a real plus. The staff is excellent, and they do a great job following up. Their communication is excellent and we couldn’t be happier. Their care givers have been very pleasant and my mother really likes them. She has enjoyed the attention and they take excellent care of her. By having FirstLight Home Care’s staff visiting, she has a better quality of life, even on her bad days. She loves it.

My family is very thankful for the exceptional job Steve and Jennifer did for our Mother who was diagnosed with Dementia. FirstLight Home Care provided us with a perfectly matched helper to provide hands-on support. They did an excellent job in follow-up, knowledge and support of Dementia, and becoming a part of our family. We sincerly appreciate everything they did to promote a positive outcome for our Mother.

FirstLight helped my wife until she had to go into memory care at our assisted living community. We could not have been more pleased with the service. The girls were neat, on-time, pleasant to have around, and most helpful!

With the exception of FirstLight Home Care, not one of the other companies offered or suggested to me a Free In-Home visit to assess my needs at my residence. Steve Rattner asked when I was available to meet with him as he would review his program in full. I meet with Mr. Rattner later that day and he instantly won me over with his attitude that I am here to serve you, and took the time to answer all of my questions.

Caring, reliable, concerned, experienced — we could not be happier with the service FirstLight has provided our family. They listen and treat each case individually so they can match the right caregiver to the specific need.

I think FirstLight is a great company and they really care about their families, clients and caregivers. I appreciate everything they do.

Dependable! Never question their abilities! I’ve had peace of mind ever since I chose them.

Helpful and cooperative with dedicated employees who do their best to care for their clients.

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FirstLight Home Care of Clearwater, FL Strives to Achieve Service Excellence Every Day

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FirstLight® Home Care of Clearwater, FL is proud to be recognized as a Home Care Pulse endorsed provider.

We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.

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Vital feedback is gathered from our clients through monthly surveys.

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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.

Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.