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About FirstLight
in NW Cleveland

FirstLight is About People

Extraordinary People

FirstLight Home Care is staffed by people who have “been there”… and who are there now. We understand the challenges families face when caring for loved ones across town, or across the country. That means finding and hiring the kind of people we would trust with our families…so that your family can trust and rely on them.

An Exceptional Approach

FirstLight Home Care was designed from the ground up to be a completely new approach to high-quality in-home care. Our founders bring 40 years of experience in healthcare, service success and the development of a major, national senior care company to the creation of the most comprehensive, reliable, attentive, best managed and values-driven organization in the industry. Every facet of the in-home care market is continually studied to provide our customers truly exceptional service.

Vision & Mission

At FirstLight Home Care, we envision a world in which all adults may age with comfort, dignity and independence in the place they call home. We exist to help people have their best day, every day. Our mission is to provide compassionate home care so that the families we serve have peace of mind knowing their loved ones are receiving the support they need to enjoy the quality of life they deserve.

Core Values

We live these core values every day, without compromise. It’s what we believe in above all else as they guide our company and team members to help us achieve our mission.

Focus Relationships First

Focus on Relationships First

We have a genuine concern for the health and well-being of others and an incredible opportunity to help people live their best lives. By focusing on relationships, we create caring environments where people are encouraged to use their unique experiences and backgrounds to create lasting bonds. This is our Culture of Care philosophy that motivates us to do more as we serve others.

Act with Integrity

Act with Integrity

We’re honest, trustworthy and committed to doing the right thing. Providing service with integrity means we consistently do what we say we’re going to do, communicate with transparency and hold ourselves accountable for our actions.

Give Joy

Give Joy

We find, bring and share joy in our work every day. By practicing kindness, gratitude, and having a positive attitude, we bring happiness and genuinely make people feel good.

Grow Together

Grow Together

We strive to build and nurture a culture that creates strong teams, fosters curiosity and connects ideas. This drives us to break the status quo and, together, find ways to consistently improve and grow.

Make A Difference Every Day

Make a Difference Every Day

Each day we are inspired to make a difference in people’s lives, and we have a sincere desire to make the world a better place. We seek to improve the lives of others through our dedication to reliable, professional first-class service.