Home Care
Reviews
What People Are SayingHear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Germantown and Collierville
855 Willow Tree Circle Suite 102, Cordova
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First Light Home Care has proven to be the best choice for care for my mother. My mom loves her caregiver. She helps her walk around, prepares lunch, assists in bathing, washes and styles her hair, puts lotion on her and so many other extras … More that are so appreciated. They laugh and talk and watch movies. The entire time she is in our home, she devotes every minute to the care and safety of my 98 yo mom.
The owners and employees are so kind and professional. Any problem that arises is quickly fixed.
They worked hard to find just the most perfect person to be mom’s caregiver, which is so important, for not just caregiving but also for her mental well-being.
I love First Light Home Care. -
The caregivers were extraordinary! When my sister required around the clock care I was so thankful for the staff and the comfort they provided for her as well as myself and our family. Carmelyta’s expertise in knowing how to orchestrate … More her care far surpassed the care we were receiving from hospice. I especially want to mention Sheila, Earl, and Kendra who went above and beyond in their duties and made sure my sister was in as much peace as possible. I highly recommend this company and I am eternally grateful for the service's and care they provided.
Lisa -
Within hours of first contact, the team met me and my father (who needed overnight supervision). Same evening they had a companion for my dad who stayed with him for 5 consecutive nights between both the hospital room and his personal residence. … More Earl was the companion and he was patient, kind, knowledgeable, and there for my father every step of the way. Earl was such a pleasure to be around that my father would ask where he was after each shift. Would give 6 stars if possible. We will definitely use the service again and request Earl every time! Also: affordable, prompt, transparent, easy to work with -
FirstLight Home Care was instrumental in providing and guiding care for my mother. They provided a care giver that was personable and fit right in our family. FirstLight helped by providing experienced knowledge of what resources would … More be needed and how to access them. FirstLight made sure we never felt alone caring for Mom. I am grateful for their help. -
The staff at FirstLight are very caring and professional. They worked to find a caregiver that was just right for our needs, checked in regularly, and were flexible about scheduling.
Client Reviews
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FirstLight Home Care of Germantown and Collierville Strives to Achieve Service Excellence Every Day
Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Germantown and Collierville
855 Willow Tree Circle Suite 102, Cordova
-
First Light Home Care has proven to be the best choice for care for my mother. My mom loves her caregiver. She helps her walk around, prepares lunch, assists in bathing, washes and styles her hair, puts lotion on her and so many other extras … More that are so appreciated. They laugh and talk and watch movies. The entire time she is in our home, she devotes every minute to the care and safety of my 98 yo mom.
The owners and employees are so kind and professional. Any problem that arises is quickly fixed.
They worked hard to find just the most perfect person to be mom’s caregiver, which is so important, for not just caregiving but also for her mental well-being.
I love First Light Home Care. -
The caregivers were extraordinary! When my sister required around the clock care I was so thankful for the staff and the comfort they provided for her as well as myself and our family. Carmelyta’s expertise in knowing how to orchestrate … More her care far surpassed the care we were receiving from hospice. I especially want to mention Sheila, Earl, and Kendra who went above and beyond in their duties and made sure my sister was in as much peace as possible. I highly recommend this company and I am eternally grateful for the service's and care they provided.
Lisa -
Within hours of first contact, the team met me and my father (who needed overnight supervision). Same evening they had a companion for my dad who stayed with him for 5 consecutive nights between both the hospital room and his personal residence. … More Earl was the companion and he was patient, kind, knowledgeable, and there for my father every step of the way. Earl was such a pleasure to be around that my father would ask where he was after each shift. Would give 6 stars if possible. We will definitely use the service again and request Earl every time! Also: affordable, prompt, transparent, easy to work with -
FirstLight Home Care was instrumental in providing and guiding care for my mother. They provided a care giver that was personable and fit right in our family. FirstLight helped by providing experienced knowledge of what resources would … More be needed and how to access them. FirstLight made sure we never felt alone caring for Mom. I am grateful for their help. -
The staff at FirstLight are very caring and professional. They worked to find a caregiver that was just right for our needs, checked in regularly, and were flexible about scheduling.
Client Reviews
Leave us a Review Online:
FirstLight® Home Care of Germantown and Collierville is proud to be recognized as a Home Care Pulse endorsed provider.
We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.
Secure Objective Feedback
Vital feedback is gathered from our clients through monthly surveys.
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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.
Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.
