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What People Are Saying

Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.

FirstLight Home Care of Greensboro IconFirstLight Home Care of Greensboro

308 Pomona Drive STE L, Greensboro

4.8 18 reviews

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    Bronxdottie
    ★★★★★
    a year ago

    I am extremely pleased with the service and care that I am receiving from First Light Home Care. The people in the office are very accommodating and very pleasant to deal with. My personal health care person is like a member of my family. … More She is kind and considerate and will do anything to make me more comfortable. It is a blessing for me to have these people in my life.
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    Gloria Mckenzie
    ★★★★★
    a year ago

    The service was absolutely outstanding and we felt so comfortable leaving our Aunt in their care. The administer and Nurses were extremely responsive and we highly recommend First Light to anyone looking for homecare. We were able to … More leave the house without a single worry.
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    Mandy Durham
    ★★★★★
    10 years ago

    My family worked with Hearthside Home Care when my grandmother needed home care. We had excellent care from the health care staff we worked with. The staff were very professional, caring and very easy to work with. My grandmother was … More well cared for and we were very comfortable leaving her in the capable hands of their caregivers. I would recommend Hearthside Home Care to anyone needing home care services for their loved one.
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    Kathleen Kohut
    ★★★★★
    10 years ago

    My husband required care while living in an Assisted Living. Hearthside took care of him and it was a wonderful experience. All of the staff treated him with respect and dignity. They were knowlegable, experienced and dependable. I … More could tell they really were concerned for his well being.
    The people who coordinated the staff were so responsive to my requests and I truly felt like partners with them while trying to provide the best possible care for my husband.
    I had experience with two other Home Care companies in the area and they did not even compare to Hearthside. The others were either incompetent, inexperienced or just trying to maximize their financial gain. Hearthside is patient focused and family friendly. I highly recommend thier services.
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    Eve Keller
    ★★★★★
    9 years ago

    Many thanks to Tina and her team for their support through my mother's recent health crisis. Their prompt and professional response to every phone call was wonderful, and I greatly appreciated the thoughtful, caring responses to each … More of my concerns. While I sometimes felt overwhelmed by events, Hearthside provided strategies and solutions based on their years of experience. Their compassionate care extended beyond mother to the entire family.

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Client Reviews

Just a quick note to say “thank you very much for sending us a wonderful caregiver, who provided excellent service for our aunt. FirstLight Home Care will be our choice for any future home care needs.

Many thanks to Tina and her team for their support through my mother’s recent health crisis. Their prompt and professional response to every phone call was wonderful, and I greatly appreciated the thoughtful, caring responses to each of my concerns. While I sometimes felt overwhelmed by events, Hearthside [now FirstLight Home Care] provided strategies and solutions based on their years of experience. Their compassionate care extended beyond mother to the entire family.

Our family has had services from this agency on and off for many years. First for assistance for Dad with Parkinson’s until he passed. Then more recently care for Mom suffering from memory loss. They have ways stepped up to the plate for us. The communication was always polite, caring and professional. Their attention to the needs of my parents and my family has been outstanding; particularly since we live in California. I can’t praise the culture that has been shown to us enough.

Caring, reliable, concerned, experienced — we could not be happier with the service FirstLight has provided our family. They listen and treat each case individually so they can match the right caregiver to the specific need.

I think FirstLight is a great company and they really care about their families, clients and caregivers. I appreciate everything they do.

Dependable! Never question their abilities! I’ve had peace of mind ever since I chose them.

Helpful and cooperative with dedicated employees who do their best to care for their clients.

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FirstLight Home Care of Greensboro, NC Strives to Achieve Service Excellence Every Day

FirstLight® Home Care of Greensboro, NC is proud to be recognized as a Home Care Pulse endorsed provider.

We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.

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Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.