Home Care
Reviews
What People Are SayingHear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of The Villages
1950 Laurel Manor Drive Ste. 135, Lady Lake
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We have been utilizing home health services for my father close to a year now with First Light. We are very happy with our caregiver team including Joanna and Heidi. Joanna constantly goes above and beyond to care for my father and communicate … More with us to better improve his life. I can't speak highly enough of her. Heidi is always kind and considerate of my father's needs and shows compassion when he has difficult days. Lastly, we are thankful for the check-ins we receive from the manager Tami on a regular basis making sure all of my father's needs are met and we are happy with the caregiver services he receives. All in all, they make life a little easier taking care of an aging parent at home and we are very thankful for the help. -
Yesterday was my birthday and I received not only a birthday card in the mail, but also a text message:
Happy Birthday Joanna !
I pray God will Bless your day and coming year!!
Thank you for your work!
Don
Owner
FirstLight Home Care … More
I have NEVER in my entire career received anything as kind as that!! Something as simple as that made my entire week!!
I thoroughly enjoy my job with FirstLight Home Care. I worked 38 years as a Radiology and Angiography Technologist in mostly hospitals. I want to tell you that FirstLight Home Care is the best employer I have ever had and a great company! Not only do they care about their clients, who are not just a number or money, but they also treat their employees exceptionally well. I want you to know it is very much appreciated. Everyone I have come in contact with has been so kind and helpful. They all treat me with respect.
Joanna (Leone) Walch -
First light care giver Annette is great! She's just like family , very caring and giving. We appreciate her very much.
We also have Wayne who is great. He's a great companion. My husband and I really enjoy having him here. -
I am so pleased with my services and with my caregiver. She takes care of all my needs without me even asking. She is very reliable and punctual. She handles every situation well and always make sure her job is done before she leaves. I … More don’t know what I would do without her. Sometimes I ask a lot of her, but she never complains. First light has been good to me and scheduling is always helpful.
I can recommend first light to others that need assistance in their home. -
My caregiver Ms Chandler has been with me several months now. She is very reliable and always arrives on time. She is a good person and always kind. I trust her and she does a good job. I’ve been with First Light about two years now and … More I have been happy with my services. -
My caregiver ms Chandler is fantastic! She helps me in so many ways and makes my life so much easier. She does whatever I need and is always happy to help. I don't know what I would do without her. She is helping me get back to a better … More lifestyle and enjoying my life. -
I am so pleased with First Light and with my caregivers. My caregivers have been so reliable and prompt. My caregiver ms Chandler is great and I look forward to seeing her every week. Every person associated with First Light have been excellent … More and treated me very well. Larry in the office is helpful and always answers my questions. I recommend First Light Home Care to anyone that needs assistance in their home. -
I would like to comment on the wonderful services that Firstlight Home Health Aide Maryanne Lange has provided me this past year. She is a totally reliable and dependable worker and has never missed a day. This is such a comfort. She also … More helps with cleaning tasks, riding with me to appointments, and navigating many other complex scheduling/organizational tasks.
Maryanne also has a very friendly, warm, and compassionate personality. She has greatly enhanced my quality of life. Firstlight should be very proud of Maryanne. -
great care from Firstlight! it’s the people that make it happen – we really appreciate nurse Tami and Wayne our caregiver – both ALWAYS go above and beyond when providing care for my father – it great to have dependable people you can … More trust! -
We have been very pleased with Judy…She very dependable & reliable…She’s goes beyond her regular duties & helps in all we ask her to do, cooking, cleaning, shaving, applying lotions & doing laundry…. -
Susan Steinmetz is the best caregiver I have ever had. She does everything she can to make my life better. -
First Light began care for my father several months ago and we are very pleased. We absolutely love Heidi and dad is comfortable with her. She is compassionate and caring. First Light has been very accommodating and easy to work with our … More schedules -
For over 10 years I served as the main caregiver for my mother.. until March 2022 when her needs progressed to the point I could not longer appropriately meet take care of them. So the search for an at-home care giver company started. … More When we came upon FirstLight, and I spoke with Amie, I knew it was the "one".
From the very first conversation, Amie made us feel comfortable and secure. Giving up part of the responsibility to care for a parent is not easy – and can be quite stressful. Amie, and the entire crew, made the process simple, easy and immediately garnered trust from us. The team at the office was receptive to coordinating our needs. The team on-site was, in a word, amazing. Each and every one of the aides was thoughtful, attentive, caring and authentic. They actually cared for my mom, as a person, not just a "client".
While we only utilized them for a short few weeks before her condition progressed more and led to the need of a inpatient facility, FirstLight gave her comfort and dignity during that time in her own home. For that, I am forever grateful to the entire team. I cannot speak enough of them and the way they handled our needs. They brought peace of mind to me in helping to provide for my mom. They brought comfort and dignity to her in handling her concerns. They were phenomenal in all ways. -
I have used FirstLight twice now – once for my father who was on hospice care at home, and once for my mother who was recovering from a knee replacement. In both cases, they were fantastic and truly a lifesaver. We dealt with a couple other … More home care agencies before finding FirstLight for my father, and they absolutely paled in comparison.
I can't say enough positive things about Amie Deak. She's not only professional, honest, and efficient, but she's compassionate, empathetic, and driven to meet your needs. She worked hard to create a caregiving schedule that worked for us with caregivers who would be the best fit.
The caregivers at FirstLight are top notch (and if they don't quite meet expectations, Amie handles it swiftly and with transparency). In addition to providing the care and assistance required, they're friendly, caring, and help keep your house in order (often anticipating your needs before you even have to ask).
Thank you, FirstLight and Amie, for helping in the toughest of times with my father and keeping my mom safe after her surgery. We will absolutely use you again should the need arise. -
I would like to comment on the wonderful services that Firstlight Home Health Aide Maryanne Lange has provided me this past year. She is a totally reliable and dependable worker and has never missed a day. This is such a comfort. She also … More helps with cleaning tasks, riding with me to appointments, and navigating many other complex scheduling/organizational tasks.
Maryanne also has a very friendly, warm, and compassionate personality. She has greatly enhanced my quality of life. Firstlight should be very proud of Maryanne. -
Love the working with the Chelsea Nicole and Chelsea employee and clients are very friendly and kind. The building is friendly. -
First Light is a top-notch, caring and professional organization. They took care of my husband until his death several months ago. They not only cared for him, but helped me to stay sane. And now, they cared for me, post-knee surgery, with … More compassion and professionalism. They are very willing to work with your needs and schedule. I recommend them highly! -
LINDA IA WONDERDUL.VERY CARING I AM Very
Happy With the services
Client Reviews
Leave us a Review Online:
FirstLight Home Care of The Villages Strives to Achieve Service Excellence Every Day
Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of The Villages
1950 Laurel Manor Drive Ste. 135, Lady Lake
-
We have been utilizing home health services for my father close to a year now with First Light. We are very happy with our caregiver team including Joanna and Heidi. Joanna constantly goes above and beyond to care for my father and communicate … More with us to better improve his life. I can't speak highly enough of her. Heidi is always kind and considerate of my father's needs and shows compassion when he has difficult days. Lastly, we are thankful for the check-ins we receive from the manager Tami on a regular basis making sure all of my father's needs are met and we are happy with the caregiver services he receives. All in all, they make life a little easier taking care of an aging parent at home and we are very thankful for the help. -
Yesterday was my birthday and I received not only a birthday card in the mail, but also a text message:
Happy Birthday Joanna !
I pray God will Bless your day and coming year!!
Thank you for your work!
Don
Owner
FirstLight Home Care … More
I have NEVER in my entire career received anything as kind as that!! Something as simple as that made my entire week!!
I thoroughly enjoy my job with FirstLight Home Care. I worked 38 years as a Radiology and Angiography Technologist in mostly hospitals. I want to tell you that FirstLight Home Care is the best employer I have ever had and a great company! Not only do they care about their clients, who are not just a number or money, but they also treat their employees exceptionally well. I want you to know it is very much appreciated. Everyone I have come in contact with has been so kind and helpful. They all treat me with respect.
Joanna (Leone) Walch -
First light care giver Annette is great! She's just like family , very caring and giving. We appreciate her very much.
We also have Wayne who is great. He's a great companion. My husband and I really enjoy having him here. -
I am so pleased with my services and with my caregiver. She takes care of all my needs without me even asking. She is very reliable and punctual. She handles every situation well and always make sure her job is done before she leaves. I … More don’t know what I would do without her. Sometimes I ask a lot of her, but she never complains. First light has been good to me and scheduling is always helpful.
I can recommend first light to others that need assistance in their home. -
My caregiver Ms Chandler has been with me several months now. She is very reliable and always arrives on time. She is a good person and always kind. I trust her and she does a good job. I’ve been with First Light about two years now and … More I have been happy with my services. -
My caregiver ms Chandler is fantastic! She helps me in so many ways and makes my life so much easier. She does whatever I need and is always happy to help. I don't know what I would do without her. She is helping me get back to a better … More lifestyle and enjoying my life. -
I am so pleased with First Light and with my caregivers. My caregivers have been so reliable and prompt. My caregiver ms Chandler is great and I look forward to seeing her every week. Every person associated with First Light have been excellent … More and treated me very well. Larry in the office is helpful and always answers my questions. I recommend First Light Home Care to anyone that needs assistance in their home. -
I would like to comment on the wonderful services that Firstlight Home Health Aide Maryanne Lange has provided me this past year. She is a totally reliable and dependable worker and has never missed a day. This is such a comfort. She also … More helps with cleaning tasks, riding with me to appointments, and navigating many other complex scheduling/organizational tasks.
Maryanne also has a very friendly, warm, and compassionate personality. She has greatly enhanced my quality of life. Firstlight should be very proud of Maryanne. -
great care from Firstlight! it’s the people that make it happen – we really appreciate nurse Tami and Wayne our caregiver – both ALWAYS go above and beyond when providing care for my father – it great to have dependable people you can … More trust! -
We have been very pleased with Judy…She very dependable & reliable…She’s goes beyond her regular duties & helps in all we ask her to do, cooking, cleaning, shaving, applying lotions & doing laundry…. -
Susan Steinmetz is the best caregiver I have ever had. She does everything she can to make my life better. -
First Light began care for my father several months ago and we are very pleased. We absolutely love Heidi and dad is comfortable with her. She is compassionate and caring. First Light has been very accommodating and easy to work with our … More schedules -
For over 10 years I served as the main caregiver for my mother.. until March 2022 when her needs progressed to the point I could not longer appropriately meet take care of them. So the search for an at-home care giver company started. … More When we came upon FirstLight, and I spoke with Amie, I knew it was the "one".
From the very first conversation, Amie made us feel comfortable and secure. Giving up part of the responsibility to care for a parent is not easy – and can be quite stressful. Amie, and the entire crew, made the process simple, easy and immediately garnered trust from us. The team at the office was receptive to coordinating our needs. The team on-site was, in a word, amazing. Each and every one of the aides was thoughtful, attentive, caring and authentic. They actually cared for my mom, as a person, not just a "client".
While we only utilized them for a short few weeks before her condition progressed more and led to the need of a inpatient facility, FirstLight gave her comfort and dignity during that time in her own home. For that, I am forever grateful to the entire team. I cannot speak enough of them and the way they handled our needs. They brought peace of mind to me in helping to provide for my mom. They brought comfort and dignity to her in handling her concerns. They were phenomenal in all ways. -
I have used FirstLight twice now – once for my father who was on hospice care at home, and once for my mother who was recovering from a knee replacement. In both cases, they were fantastic and truly a lifesaver. We dealt with a couple other … More home care agencies before finding FirstLight for my father, and they absolutely paled in comparison.
I can't say enough positive things about Amie Deak. She's not only professional, honest, and efficient, but she's compassionate, empathetic, and driven to meet your needs. She worked hard to create a caregiving schedule that worked for us with caregivers who would be the best fit.
The caregivers at FirstLight are top notch (and if they don't quite meet expectations, Amie handles it swiftly and with transparency). In addition to providing the care and assistance required, they're friendly, caring, and help keep your house in order (often anticipating your needs before you even have to ask).
Thank you, FirstLight and Amie, for helping in the toughest of times with my father and keeping my mom safe after her surgery. We will absolutely use you again should the need arise. -
I would like to comment on the wonderful services that Firstlight Home Health Aide Maryanne Lange has provided me this past year. She is a totally reliable and dependable worker and has never missed a day. This is such a comfort. She also … More helps with cleaning tasks, riding with me to appointments, and navigating many other complex scheduling/organizational tasks.
Maryanne also has a very friendly, warm, and compassionate personality. She has greatly enhanced my quality of life. Firstlight should be very proud of Maryanne. -
Love the working with the Chelsea Nicole and Chelsea employee and clients are very friendly and kind. The building is friendly. -
First Light is a top-notch, caring and professional organization. They took care of my husband until his death several months ago. They not only cared for him, but helped me to stay sane. And now, they cared for me, post-knee surgery, with … More compassion and professionalism. They are very willing to work with your needs and schedule. I recommend them highly! -
LINDA IA WONDERDUL.VERY CARING I AM Very
Happy With the services
Client Reviews
Leave us a Review Online:
FirstLight® Home Care of The Villages is proud to be recognized as a Home Care Pulse endorsed provider.
We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.
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Vital feedback is gathered from our clients through monthly surveys.
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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.
Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.
