Home Care
Reviews
What People Are SayingHear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of The Villages
1950 Laurel Manor Drive Ste. 135, Lady Lake
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First Light began care for my father several months ago and we are very pleased. We absolutely love Heidi and dad is comfortable with her. She is compassionate and caring. First Light has been very accommodating and easy to work with our … More schedules -
Love the working with the Chelsea Nicole and Chelsea employee and clients are very friendly and kind. The building is friendly. -
For over 10 years I served as the main caregiver for my mother.. until March 2022 when her needs progressed to the point I could not longer appropriately meet take care of them. So the search for an at-home care giver company started. … More When we came upon FirstLight, and I spoke with Amie, I knew it was the "one".
From the very first conversation, Amie made us feel comfortable and secure. Giving up part of the responsibility to care for a parent is not easy – and can be quite stressful. Amie, and the entire crew, made the process simple, easy and immediately garnered trust from us. The team at the office was receptive to coordinating our needs. The team on-site was, in a word, amazing. Each and every one of the aides was thoughtful, attentive, caring and authentic. They actually cared for my mom, as a person, not just a "client".
While we only utilized them for a short few weeks before her condition progressed more and led to the need of a inpatient facility, FirstLight gave her comfort and dignity during that time in her own home. For that, I am forever grateful to the entire team. I cannot speak enough of them and the way they handled our needs. They brought peace of mind to me in helping to provide for my mom. They brought comfort and dignity to her in handling her concerns. They were phenomenal in all ways. -
First Light is a top-notch, caring and professional organization. They took care of my husband until his death several months ago. They not only cared for him, but helped me to stay sane. And now, they cared for me, post-knee surgery, with … More compassion and professionalism. They are very willing to work with your needs and schedule. I recommend them highly! -
I have used FirstLight twice now – once for my father who was on hospice care at home, and once for my mother who was recovering from a knee replacement. In both cases, they were fantastic and truly a lifesaver. We dealt with a couple other … More home care agencies before finding FirstLight for my father, and they absolutely paled in comparison.
I can't say enough positive things about Amie Deak. She's not only professional, honest, and efficient, but she's compassionate, empathetic, and driven to meet your needs. She worked hard to create a caregiving schedule that worked for us with caregivers who would be the best fit.
The caregivers at FirstLight are top notch (and if they don't quite meet expectations, Amie handles it swiftly and with transparency). In addition to providing the care and assistance required, they're friendly, caring, and help keep your house in order (often anticipating your needs before you even have to ask).
Thank you, FirstLight and Amie, for helping in the toughest of times with my father and keeping my mom safe after her surgery. We will absolutely use you again should the need arise.
Client Reviews
Leave us a Review Online:
FirstLight Home Care of The Villages Strives to Achieve Service Excellence Every Day
Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of The Villages
1950 Laurel Manor Drive Ste. 135, Lady Lake
-
First Light began care for my father several months ago and we are very pleased. We absolutely love Heidi and dad is comfortable with her. She is compassionate and caring. First Light has been very accommodating and easy to work with our … More schedules -
Love the working with the Chelsea Nicole and Chelsea employee and clients are very friendly and kind. The building is friendly. -
For over 10 years I served as the main caregiver for my mother.. until March 2022 when her needs progressed to the point I could not longer appropriately meet take care of them. So the search for an at-home care giver company started. … More When we came upon FirstLight, and I spoke with Amie, I knew it was the "one".
From the very first conversation, Amie made us feel comfortable and secure. Giving up part of the responsibility to care for a parent is not easy – and can be quite stressful. Amie, and the entire crew, made the process simple, easy and immediately garnered trust from us. The team at the office was receptive to coordinating our needs. The team on-site was, in a word, amazing. Each and every one of the aides was thoughtful, attentive, caring and authentic. They actually cared for my mom, as a person, not just a "client".
While we only utilized them for a short few weeks before her condition progressed more and led to the need of a inpatient facility, FirstLight gave her comfort and dignity during that time in her own home. For that, I am forever grateful to the entire team. I cannot speak enough of them and the way they handled our needs. They brought peace of mind to me in helping to provide for my mom. They brought comfort and dignity to her in handling her concerns. They were phenomenal in all ways. -
First Light is a top-notch, caring and professional organization. They took care of my husband until his death several months ago. They not only cared for him, but helped me to stay sane. And now, they cared for me, post-knee surgery, with … More compassion and professionalism. They are very willing to work with your needs and schedule. I recommend them highly! -
I have used FirstLight twice now – once for my father who was on hospice care at home, and once for my mother who was recovering from a knee replacement. In both cases, they were fantastic and truly a lifesaver. We dealt with a couple other … More home care agencies before finding FirstLight for my father, and they absolutely paled in comparison.
I can't say enough positive things about Amie Deak. She's not only professional, honest, and efficient, but she's compassionate, empathetic, and driven to meet your needs. She worked hard to create a caregiving schedule that worked for us with caregivers who would be the best fit.
The caregivers at FirstLight are top notch (and if they don't quite meet expectations, Amie handles it swiftly and with transparency). In addition to providing the care and assistance required, they're friendly, caring, and help keep your house in order (often anticipating your needs before you even have to ask).
Thank you, FirstLight and Amie, for helping in the toughest of times with my father and keeping my mom safe after her surgery. We will absolutely use you again should the need arise.
Client Reviews
Leave us a Review Online:
FirstLight® Home Care of The Villages is proud to be recognized as a Home Care Pulse endorsed provider.
We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.
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Vital feedback is gathered from our clients through monthly surveys.
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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.
Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.
