Skip to Content Pinterest tag

Home Care
Reviews

What People Are Saying

Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.

FirstLight Home Care of Lakeland IconFirstLight Home Care of Lakeland

6700 Florida Avenue South STE 14, Lakeland

5.0 25 reviews

  • Avatar

    Debra B
    ★★★★★
    2 weeks ago

    Choosing the right home care service is one of the most important decisions you’ll have to make when your loved one is dying. My husband came home to hospice in critical condition. He had end-stage lung, brain and spine cancer. The moment … More I heard Ladi’s voice on the phone, I connected with her. Her staff was wonderful, no exaggeration. They took care of him, talked to him, kept him comfortable, and sat with me when I needed it. They did laundry and cleaned my kitchen when I was able to do little in my grief. They hugged and cried with me. (Special call out to Maria) They were good caregivers, but not just clinical. On time, empathetic, kind, and gentle. Thank you to all the caregivers at First Light.
  • Avatar

    Jeff Bynum
    ★★★★★
    2 months ago

    This was such an important decision for our family. To be able to welcome someone in that would "team" with us to take care of my mom. The owners are compassionate, dependable, kind people that also are fantastic business owners. … More The amazing Shannon has come into my mom's home and brought joy and fellowship. I wouldn't hesitate to recommend this company! And would encourage anyone who is "on the fence" to take that first step and call.
  • Avatar

    LOS V
    ★★★★★
    2 months ago

    We’ve been with FirstLight Home Care of Lakeland for just over a year and couldn’t be happier. The greatest of care, the professionalism of the team, and the compassion shown to my mom is everything we hoped for. When dealing with the owners, … More it doesn’t feel like business, it feels like im dealing with family. Thank you guys. Don't hesitate to hire them for your loved ones!!
  • Avatar

    Monique Fernandez
    ★★★★★
    2 months ago

    Thank you so much for the great care. You guys have been a blessing to my family since mom getting out of rehab. I can't thank you enough. Great owners. Great staff. Great care. You two really care about what you do and it shows. … More From our family, to yours and your whole team, THANK YOU!
  • Avatar

    Lydia King
    ★★★★★
    2 months ago

    We first met Ladi & Gaspar, the owners, when we needed assistance with care for my mother. They were the most compassionate and caring caregivers we met. We knew immediately they would be the only ones we wanted heading up my mother's … More care. They treated her like she was a member of their family. Even now, after my mother has passed away, they still call and check on my father and see how our family is doing. When looking for someone to care for a loved one, you only want the best care. Ladi & Gaspar are truly the best!!! I wish we had gotten them involved in my mother's care earlier.
  • Avatar

    Jody Phillips
    ★★★★★
    2 months ago

    First light was wonderful with mom they are flexible and have a lot of compassion for mom they are a Christian based home care and they pray every morning for mom they are there for you at any time for appointments, meals , anything you … More could need for your loved one they treat you like family. We love you Gasper and Lotty
  • Avatar

    Christy Wright
    ★★★★★
    6 months ago

    I have been in the Geriatric field for over 18 years and First Light is amazing! The owners and employees truly care about their clients. They treat everyone like family. I was so impressed that I referred a dear friend of mine to them. … More Highly recommend this agency and trust them completely.
  • Avatar

    Christopher Olivares
    ★★★★★
    8 months ago

    I was nervous about getting home care for my mom because she has always been independent, but FirstLight Home Care of Lakeland, FL made it easy. They’re there when she needs help and step back when she doesn't. They’ve really respected … More her preferences, and I couldn’t be happier with their service. It’s an honor to leave this review guys! They run a great team of caregivers and the owners are engaged. Thanks! I highly recommend them.
  • Avatar

    Leo Olivera
    ★★★★★
    8 months ago

    Our mom has been using FirstLight Home Care of Lakeland, FL for some time now. Her caregiver has been so tolerate of moms moods. She also has been is mom’s driver and companion to go to salon, grocery shopping and anything else mom needs. … More Mom says they are close and that they share personal secrets and support each other. My brother and I are very pleased. FirstLight Home Care of Lakeland, FL is a good company and I highly recommend them. They check with me on a regular basis to make sure that there are no complaints or issues. We are blessed to have them as a company to care for our mom.
  • Avatar

    Mae Torres
    ★★★★★
    8 months ago

    I’ve been using FirstLight Home Care of Lakeland, FL for almost a year now to help with my dad, and I can honestly say they’ve become part of my family. They’re reliable, kind, and always willing to help with whatever I need. I don’t know … More what I’d do without them. The owners constantly check on us and ask for feedback. They are as involved in the day to day operations as could be. They call my dad, "dad" and he loves it. Thank you for everything you have done for my dad and all of us. We love you guys.
  • Avatar

    Jaymezmedia
    ★★★★★
    8 months ago

    It’s great knowing Mom is getting good care while we are at work. My wife and I work a full time job and it’s hard to keep up with everything, while making sure mom is safe at home. We have no complaints. The owners are very involved and … More you can tell they truly care about what they do. Good job guys. You have a great team going on.
  • Avatar

    Melissa Lumpuy
    ★★★★★
    8 months ago

    We love you guys. Truly a great experience all around. Thank you for everything you and your team have done for us. You constantly checked on Dad when he was at the hospital without needing to. You understood our situation and helped out … More like no others. It means a lot. We didn’t expected this kind of service. Especially from the owners. I have already recommended you guys and will continue to do so. Thank you again.
  • Avatar

    Dayron Pons
    ★★★★★
    8 months ago

    It’s a pleasure to leave this review. If I could leave 10 stars, I would. Everything has worked out as promised. Proper expectations have been set from the beginning. Transparency and most importantly, Mom loves you guys. Thank you for … More everything.
  • Avatar

    Jenifer Hernandez
    ★★★★★
    10 months ago

    Thank you for your great services. Mom has been using FirstLight Home Care for 6 months so far and everything has been as promised. The owners met with us at home, went over everything and really impressed us. Mom and I felt good about … More it and have no regrets. We have never experienced home care like this before.
  • Avatar

    Dayami Pons
    ★★★★★
    8 months ago

    I was hesitant at first because of past experiences with other home care companies but Gaspar and Ladi, and the FirstLight team have came through on their word. Very happy.
  • Avatar

    Julio Pons
    ★★★★★
    11 months ago

    My wife and I reached out when we decided to get help with my dad. The owners came to our home to meet with us. Very nice couple. We went over everything and what care would look like. We felt good. Decided to give them a try and haven't … More regretted it. Thank you.
  • Avatar

    madworld52
    ★★★★★
    10 months ago

    Excellent service! I took my aunt there and the staff and everyone treated her with kindness and helped her so much! Thank you so much! So grateful!
  • Avatar

    Branscuit 15
    ★★★★★
    11 months ago

    I started using FirstLight after moving to Lakeland and needing help with my grandmother. They helped make the process easy from the start. Happy with them.
  • Avatar

    Maritza Pons
    ★★★★★
    11 months ago

    I called when I needed help with my husband. The owners met us and mentioned we would get treated like family and they delivered. Great place. Great employees. Highly recommended.

Open quote

Client Reviews

Caring, reliable, concerned, experienced — we could not be happier with the service FirstLight has provided our family. They listen and treat each case individually so they can match the right caregiver to the specific need.

I think FirstLight is a great company and they really care about their families, clients and caregivers. I appreciate everything they do.

Dependable! Never question their abilities! I’ve had peace of mind ever since I chose them.

Helpful and cooperative with dedicated employees who do their best to care for their clients.

Leave us a Review Online:

Facebook ReviewsGoogle Reviews

FirstLight Home Care of Lakeland, FL Strives to Achieve Service Excellence Every Day

FirstLight® Home Care of Lakeland, FL is proud to be recognized as a Home Care Pulse endorsed provider.

We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.

Secure Objective Feedback

Secure Objective Feedback

Vital feedback is gathered from our clients through monthly surveys.

Take Action

Take Action

Client feedback is used to improve, innovate and ensure we continually provide exceptional care.

Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.