About FirstLight
in Loveland

Why Choose FirstLight Home Care Loveland

At FirstLight Home Care of Loveland, we believe that exceptional care should be accessible, flexible, and deeply personal. That’s why we offer free personalized care plans and transparent pricing for all services—whether your loved one needs companion care, personal care, or our renown FirstLight Compassionate Memory Care (CMC). There are no hidden fees and no minimums per visit or per week. Just the support they need, when they need it.

We’re here to help people live their best day—every day—whatever that looks like for them. Whether it’s a quiet morning with a trusted companion or assistance with daily routines, our guaranteed caregiver-client matching ensures your loved one is paired with someone who truly understands their needs, personality, and preferences. And because peace of mind shouldn’t keep office hours, our live human phone support is available 24/7 — ready to answer questions, offer guidance, or simply listen whenever you need us.

Our team of dedicated care professionals in Loveland is passionate about building meaningful relationships, delivering personalized care, and making a lasting difference in the lives of those we serve. Because we know that home isn’t just a place—it’s where life happens.

Mike Kraeutle, Owner

Mike Kraeutle brings a wealth of experience from his nearly 30-year corporate career, which spans consulting and banking. Motivated by a deep desire to give back to the community in a meaningful and impactful way, Mike’s personal journey with his own family inspired him to become part of the FirstLight Home Care family. Together with his wife, Joy, he approaches each family’s situation with empathy and understanding, helping them navigate the complex challenges that arise when a loved one needs extra support at home. Through this shared commitment, FirstLight’s compassionate caregivers provide personalized care and companionship—empowering individuals to maintain independence and dignity in the comfort of the place they call home.

Shannon Romeo, Operations Manager

Shannon, a highly skilled and dedicated caregiving expert, has devoted her entire career to providing exceptional care and support to both caregivers and families. With over two decades of experience in memory care, Shannon possesses a wealth of knowledge and a deep understanding of the unique needs and challenges faced by those in caregiving roles. Her genuine compassion for families, combined with her extensive expertise, make her an invaluable asset to our home care team. Shannon’s commitment to caregiving excellence is further enhanced by her educational background in Healthcare Administration. This strong foundation in healthcare management and administration allows her to approach caregiving challenges with a well-rounded perspective and a keen eye for effective solutions.

Vision & Mission

At FirstLight Home Care, we envision a world in which all adults may age with comfort, dignity and independence in the place they call home. We exist to help people have their best day, every day. Our mission is to provide compassionate home care so that the families we serve have peace of mind knowing their loved ones are receiving the support they need to enjoy the quality of life they deserve.

Core Values

We live these core values every day, without compromise. It is what we believe in above all else as they guide our home care company and team members to help us achieve our mission.

Focus on Relationships First

We have a genuine concern for the health and well-being of others and an incredible opportunity to help people live their best lives. By focusing on relationships, we create caring environments where people are encouraged to use their unique experiences and backgrounds to create lasting bonds. This is our Culture of Care philosophy that motivates us to do more as we serve others.

Act with Integrity

We’re honest, trustworthy and committed to doing the right thing. Providing service with integrity means we consistently do what we say we’re going to do, communicate with transparency and hold ourselves accountable for our actions.

Give Joy

We find, bring and share joy in our work every day. By practicing kindness, gratitude, and having a positive attitude, we bring happiness and genuinely make people feel good.

Grow Together

We strive to build and nurture a culture that creates strong teams, fosters curiosity and connects ideas. This drives us to break the status quo and, together, find ways to consistently improve and grow.

Make a Difference Every Day

Each day we are inspired to make a difference in people’s lives, and we have a sincere desire to make the world a better place. We seek to improve the lives of others through our dedication to reliable, professional first-class service.