Home Care
Reviews

What People Are SayingHear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Loveland
6405 Branch Hill-Guinea Pike Ste 201, Loveland
5.0 12 reviews
-

kenneth mergard
★★★★★
4 months ago
I had First Light services for 4 days after I was released from surgery in late July.
I had 2 of their care givers come to my home and take care of me during my recovery.
Both of their care givers were very helpful , did my laundry, dishes, … More and kept the home in excellent shape as they even did my sweeping with the sweeper on all of the carpets.
Their were very polite and kept me entertained as they did a excellent job while looking after me during my recovery.
I would definitely recommend them and their services if i would need there services again.
Kenneth C Mergard -

Danielle Gourdine
★★★★★
a year ago
My experience with Shannon and Joy has been outstanding. They approached me with a sense of peace, love, and genuine care, which I truly appreciate. They also honor your beliefs and wishes, making them incredibly respectful. Their ability … More to connect with people is remarkable, and their compassion for those they assist is evident. I wholeheartedly recommend their services to anyone in need of support, and I plan to reach out to them again in the future. -

Heather Smith
★★★★★
9 months ago
We have had great experiences with FirstLight. They are well trained in supporting patients with dementia and care. Very trustworthy and able to deliver care when we've needed it for random days without a set minimum hours per week. … More Lisa and Shannon are knowledgeable, upbeat and have provided great experiences with my elderly mother with late stage dementia. -

Michelle Wynn
★★★★★
12 months ago
After my sister’s surgery, we were anxious about her recovery and finding the right support. First Light Home Care of Loveland exceeded every expectation. Their caregiver (Joy) was not only professional and skilled, but also incredibly … More kind and attentive. They treated my sister with genuine compassion, making her feel comfortable, safe, and cared for during a vulnerable time.
The team, especially Shannon was punctual, respectful, and always kept us informed. They handled everything from medication reminders to mobility assistance with grace and patience. It was clear they truly cared about her well-being — and that made all the difference.
Thanks to First Light Home Care , my sister’s recovery was smooth and stress-free. We’re so grateful for their dedication and heart. Highly recommend to anyone in need of quality home health care! -

Bernard Niehaus
★★★★★
a month ago
We are very happy with the caregivers who attended to my wife. She says they all were polite and personable, and provided the help she needed. -

Ronald Heiden
★★★★★
9 months ago
First tile I have used a Home Care co. First Light is Great. They are very concerned about patient care. Very responsive and communicate very well! Highly recommend -

Sawan Patel
★★★★★
10 months ago
Mike & his team are fantastic. I would recommend FirstLight for anyone with home care needs in the Loveland area! -

Sherri Helterbrand
★★★★★
10 months ago
Thank you for all that you do for my Dad. From preparing meals to helping him with his exercises to playing Skipbo, the care and support he is given is top notch! -

Joseph Hamrick
★★★★★
a year ago

Client Reviews
I had First Light services for 4 days after I was released from surgery in late July.
I had 2 of their care givers come to my home and take care of me during my recovery.
Both of their care givers were very helpful , did my laundry, dishes, and kept the home in excellent shape as they even did my sweeping with the sweeper on all of the carpets.
Their were very polite and kept me entertained as they did a excellent job while looking after me during my recovery.
I would definitely recommend them and their services if i would need there services again.
Kenneth C Mergard
- kenneth mergard






My experience with Shannon and Joy has been outstanding. They approached me with a sense of peace, love, and genuine care, which I truly appreciate. They also honor your beliefs and wishes, making them incredibly respectful. Their ability to connect with people is remarkable, and their compassion for those they assist is evident. I wholeheartedly recommend their services to anyone in need of support, and I plan to reach out to them again in the future.
- Danielle Gourdine






We have had great experiences with FirstLight. They are well trained in supporting patients with dementia and care. Very trustworthy and able to deliver care when we’ve needed it for random days without a set minimum hours per week. Lisa and Shannon are knowledgeable, upbeat and have provided great experiences with my elderly mother with late stage dementia.
- Heather Smith






After my sister’s surgery, we were anxious about her recovery and finding the right support. First Light Home Care of Loveland exceeded every expectation. Their caregiver (Joy) was not only professional and skilled, but also incredibly kind and attentive. They treated my sister with genuine compassion, making her feel comfortable, safe, and cared for during a vulnerable time.
The team, especially Shannon was punctual, respectful, and always kept us informed. They handled everything from medication reminders to mobility assistance with grace and patience. It was clear they truly cared about her well-being — and that made all the difference.
Thanks to First Light Home Care , my sister’s recovery was smooth and stress-free. We’re so grateful for their dedication and heart. Highly recommend to anyone in need of quality home health care!
- Michelle Wynn






We are very happy with the caregivers who attended to my wife. She says they all were polite and personable, and provided the help she needed.
- Bernard Niehaus






First tile I have used a Home Care co. First Light is Great. They are very concerned about patient care. Very responsive and communicate very well! Highly recommend
- Ronald Heiden






Mike & his team are fantastic. I would recommend FirstLight for anyone with home care needs in the Loveland area!
- Sawan Patel






Thank you for all that you do for my Dad. From preparing meals to helping him with his exercises to playing Skipbo, the care and support he is given is top notch!
- Sherri Helterbrand






- Joseph Hamrick






Leave us a Review Online:
FirstLight Home Care of Loveland, OH Strives to Achieve Service Excellence Every Day
Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Loveland
6405 Branch Hill-Guinea Pike Ste 201, Loveland
5.0 12 reviews
-
kenneth mergard
★★★★★
4 months ago
I had First Light services for 4 days after I was released from surgery in late July.
I had 2 of their care givers come to my home and take care of me during my recovery.
Both of their care givers were very helpful , did my laundry, dishes, … More and kept the home in excellent shape as they even did my sweeping with the sweeper on all of the carpets.
Their were very polite and kept me entertained as they did a excellent job while looking after me during my recovery.
I would definitely recommend them and their services if i would need there services again.
Kenneth C Mergard -
Danielle Gourdine
★★★★★
a year ago
My experience with Shannon and Joy has been outstanding. They approached me with a sense of peace, love, and genuine care, which I truly appreciate. They also honor your beliefs and wishes, making them incredibly respectful. Their ability … More to connect with people is remarkable, and their compassion for those they assist is evident. I wholeheartedly recommend their services to anyone in need of support, and I plan to reach out to them again in the future. -
Heather Smith
★★★★★
9 months ago
We have had great experiences with FirstLight. They are well trained in supporting patients with dementia and care. Very trustworthy and able to deliver care when we've needed it for random days without a set minimum hours per week. … More Lisa and Shannon are knowledgeable, upbeat and have provided great experiences with my elderly mother with late stage dementia. -
Michelle Wynn
★★★★★
12 months ago
After my sister’s surgery, we were anxious about her recovery and finding the right support. First Light Home Care of Loveland exceeded every expectation. Their caregiver (Joy) was not only professional and skilled, but also incredibly … More kind and attentive. They treated my sister with genuine compassion, making her feel comfortable, safe, and cared for during a vulnerable time.
The team, especially Shannon was punctual, respectful, and always kept us informed. They handled everything from medication reminders to mobility assistance with grace and patience. It was clear they truly cared about her well-being — and that made all the difference.
Thanks to First Light Home Care , my sister’s recovery was smooth and stress-free. We’re so grateful for their dedication and heart. Highly recommend to anyone in need of quality home health care! -
Bernard Niehaus
★★★★★
a month ago
We are very happy with the caregivers who attended to my wife. She says they all were polite and personable, and provided the help she needed. -
Ronald Heiden
★★★★★
9 months ago
First tile I have used a Home Care co. First Light is Great. They are very concerned about patient care. Very responsive and communicate very well! Highly recommend -
Sawan Patel
★★★★★
10 months ago
Mike & his team are fantastic. I would recommend FirstLight for anyone with home care needs in the Loveland area! -
Sherri Helterbrand
★★★★★
10 months ago
Thank you for all that you do for my Dad. From preparing meals to helping him with his exercises to playing Skipbo, the care and support he is given is top notch! -
Joseph Hamrick
★★★★★
a year ago

Client Reviews
I had First Light services for 4 days after I was released from surgery in late July.
I had 2 of their care givers come to my home and take care of me during my recovery.
Both of their care givers were very helpful , did my laundry, dishes, and kept the home in excellent shape as they even did my sweeping with the sweeper on all of the carpets.
Their were very polite and kept me entertained as they did a excellent job while looking after me during my recovery.
I would definitely recommend them and their services if i would need there services again.
Kenneth C Mergard
- kenneth mergard
My experience with Shannon and Joy has been outstanding. They approached me with a sense of peace, love, and genuine care, which I truly appreciate. They also honor your beliefs and wishes, making them incredibly respectful. Their ability to connect with people is remarkable, and their compassion for those they assist is evident. I wholeheartedly recommend their services to anyone in need of support, and I plan to reach out to them again in the future.
- Danielle Gourdine
We have had great experiences with FirstLight. They are well trained in supporting patients with dementia and care. Very trustworthy and able to deliver care when we’ve needed it for random days without a set minimum hours per week. Lisa and Shannon are knowledgeable, upbeat and have provided great experiences with my elderly mother with late stage dementia.
- Heather Smith
After my sister’s surgery, we were anxious about her recovery and finding the right support. First Light Home Care of Loveland exceeded every expectation. Their caregiver (Joy) was not only professional and skilled, but also incredibly kind and attentive. They treated my sister with genuine compassion, making her feel comfortable, safe, and cared for during a vulnerable time.
The team, especially Shannon was punctual, respectful, and always kept us informed. They handled everything from medication reminders to mobility assistance with grace and patience. It was clear they truly cared about her well-being — and that made all the difference.
Thanks to First Light Home Care , my sister’s recovery was smooth and stress-free. We’re so grateful for their dedication and heart. Highly recommend to anyone in need of quality home health care!
- Michelle Wynn
We are very happy with the caregivers who attended to my wife. She says they all were polite and personable, and provided the help she needed.
- Bernard Niehaus
First tile I have used a Home Care co. First Light is Great. They are very concerned about patient care. Very responsive and communicate very well! Highly recommend
- Ronald Heiden
Mike & his team are fantastic. I would recommend FirstLight for anyone with home care needs in the Loveland area!
- Sawan Patel
Thank you for all that you do for my Dad. From preparing meals to helping him with his exercises to playing Skipbo, the care and support he is given is top notch!
- Sherri Helterbrand
- Joseph Hamrick
Leave us a Review Online:
FirstLight® Home Care of Loveland, OH is proud to be recognized as a Home Care Pulse endorsed provider.
We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.
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Vital feedback is gathered from our clients through monthly surveys.
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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.
Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.









