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What People Are Saying

Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.

FirstLight Home Care of Marin County IconFirstLight Home Care of Marin County

4340 Redwood Highway Suite F-130, San Rafael

5.0 16 reviews

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    R W
    ★★★★★
    a month ago

    My mother had been falling frequently, got hospitalized and needed extra support after returning home. First Light staff provided great support and help while assisting mom. Mom can be challenging to assist, but she felt that the First … More Light caregivers were responsive, polite and careful in assisting her. Should we need assistance again we will definitely contact First Light for their services.
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    Alex Scott
    ★★★★★
    11 months ago

    First Light is an absolutely fabulous home care company in Marin. We have been working with them for over a year as my father navigates dementia. I am consistently impressed by their blend of professionalism and care. I could not recommend … More them highly enough!
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    Arlene S.
    ★★★★★
    11 months ago

    I want to express that First Light goes beyond the typical home care agency. The individuals who work and manage the agency possess a keen understanding of our community’s needs. We have unwavering confidence in their reliability, and their … More caregivers exhibit exceptional passion and dedication. The management consistently supports all our requirements and remains readily available whenever we reach out.
    Arlene S
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    Mary Wilkinson
    ★★★★★
    a year ago

    The nursing home shared with me a list of Home Care agencies. The agencies they had recommended had worked with my nursing home in the past. This in itself was reassuring to me.
    The attendants arrived on time. Some of the attendants had
    … More worked together in the past. Again very reassuring.
    I had to make some scheduling changes with Walter and Veronica. They handled it with ease although scheduling can be difficult.
    My family member received the needed care. I am grateful that First Light helped me through this stressful time.
    Mary
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    Ian Wilson
    ★★★★★
    9 months ago

    My dad needed some extra help getting around and doing day to day activities. First Light provided us with three outstanding caregivers who cooked, cleaned, made the bed, did laundry, and kept a watchful eye on my father, who has Parkinson’s … More and normal pressure hydrocephalus. Without First Light, all these duties and more would have fallen completely on me, so it was a relief to get a bit of a break and have the peace of mind of knowing someone was with him. The caregivers were all highly skilled, discreet, and professional; I couldn’t have asked for better in home care!
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    Dominique Halilej
    ★★★★★
    a year ago

    I have nothing but high praise for FirstLight HomeCare in Marin County. It started with our intake meeting with Veronica. She was patient, attentive, responsive and made my family feel at ease. She responded to emails and questions promptly, … More even into the evening! We were fortunate enough to be assigned Sai as my mother's caregiver. I can't even begin to describe how gentle and compassionate Sai was with my mother. She was also a huge help and relief to my father. She was meticulous in her care of my mother whether it be bathing, changing diapers or feeding her. My father was so at ease and felt comfortable leaving the house which he hadn't done up till then because he didn't want to leave my mother. The entire team of FirstLight was amazing. We couldn't have survived without them.
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    Nancy Warfield
    ★★★★★
    11 months ago

    FirstLight caregivers were consistently compassionate and reliable. They knocked themselves out to make sure my 95 year old mother remained safe from falls and were good company during her recovery from a stroke.

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Client Reviews

I recommended Mark to my dear neighbor Joe. Joe is 90 years old and requires care three days a week. I am so thrilled with Mark and the entire First Light team of caregivers. They are knowledgeable, thoughtful, compassionate and kind. They treat Joe with respect and patience. I am so happy that Joe’s family chose Mark and First Light for care givers. Thank you so very much Mark.

The whole family was very pleased with Mark and his team. The caregivers were kind, patient, and warm with my mother with dementia. Mark was very communicative and quick to respond to requests, schedule shifts, and my mother’s changing needs. Their help allowed my mother to stay at home for as long as possible. I’d definitely recommend them.

I needed home care after a hip replacement, and selected First Light Home Care. I am ever so glad I did. After being home for less than 24 hours after surgery, I suffered an opioid overdose from the prescribed medications, and honestly, due to the efforts of Aurea (my caregiver – who found me unresponsive and called 911) and Maria (her manager), I am here today to write about it. I am VERY grateful.

Caring, reliable, concerned, experienced — we could not be happier with the service FirstLight has provided our family. They listen and treat each case individually so they can match the right caregiver to the specific need.

I think FirstLight is a great company and they really care about their families, clients and caregivers. I appreciate everything they do.

Dependable! Never question their abilities! I’ve had peace of mind ever since I chose them.

Helpful and cooperative with dedicated employees who do their best to care for their clients.

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FirstLight Home Care of Marin County Strives to Achieve Service Excellence Every Day

FirstLight® Home Care of Marin County is proud to be recognized as a Home Care Pulse endorsed provider.

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Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.