Home Care
Reviews
What People Are SayingHear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Knoxville
1109 East Lamar Alexander Parkway, Maryville
-
FirstLight Home Care is hands down the best agency around Blount and surrounding counties. We have used just about every agency and FirstLight has been the most reliable and affordable. Chelsea, our scheduler, has went above and beyond … More to meet our needs. No matter the criteria, she finds the right caregiver. We will continue to use FirstLight!! -
My mother needed around the clock care and FirstLight was a God send. We made a call to their office and the next day they were at our house helping us get set up with the care she needed. The staff has been nothing but genuine and kind, … More they have been so overly accommodating to all of our needs, even last minute changes and shifts, and the caregivers have all been so wonderful. Truly. This company has gone above and beyond for our family and I am so immensely grateful for the wonderful work they are doing. This is a true review. If you need home care assistance, do not hesitate to call them. You will most certainly not be disappointed. They offer the best care on all levels. -
Harold L. Posting
Stephanie has been a blessing and a great help to me. I don't know what I'd do without her coming to help me. I look forward to her coming each day she is scheduled. I have had a good experience with all the … More caregivers that have come to help me. -
Absolutely the most amazing place to work Chelsea is a great person that takes care of her staff as well as the clients,she finds the perfect match . Chelsea goes above and beyond to do her very best at making staff a client happy . Friendly … More always a smile does her job great a gives nothing short of 💯! -
I am a patient at FirstLight. Prayerfully seeking help with some physical needs, I was led to call FirstLight of Knoxville first. When I called I was greeted with the most tender and loving response. I felt a warmth that simply embraced … More me with encouragement. We then set up the first meet and greet with one of the workers, and once again, what she explained FirstLight offers was done with love-filled clarity and so unaggressively presented.
For me, connecting with FirstLight has been truly a joyful process. The dear office staff is ever-attentive to situations that demand the need for a sudden change of caregiver – morning, noon, or night – the caregivers have been for the most part so attentive and respectful in my home. Matching people up so it meets the need of both care-giver and patient, takes great skill and perception, both of which have been demonstrated through my time with this wonderful company. I don't hold false hopes for a perfect fit every time, but whenever I have called with a concern regarding a caregiver and expressed my need for a different atmosphere more conducive to my specific need for healing, they have always solved it quite quickly and effectively. These shifts time, have proved to be what is best for all.
I, too, am praying daily to learn how to be a better, more humble patient, supportive of the caregivers. It is not just one-sided. I'm grateful to be learning how to receive with more grace. This is part of my own spiritual growth as I navigate this scene. I am grateful to know there is always a bigger-picture to all our trials and when we become aware of what problem we are really solving, the real healing takes place – even if only by degrees.
I am kissing my cross.
Flexible, loving, available, always with a tender spirit, are the praises I sing for this specific FirstLife group in Knoxville. Praise God's merciful love glowing and working through this dear company.
With humble heartfelt gratitude that I may testify to a group that is faithfully providing an atmosphere for healing – which is taking place. -
We had trouble finding a good caregiving agency, until we connected with FirstLight. Danika came out right away to do a home evaluation and was so sweet and helped us get set up. The caregivers have always been great. Our main caregiver … More right now is Cheyenne and she is such a hard worker and caring. She is always doing things around our home to help out. She always helps my husband get ready and goes with him to his appointments. Chelsea and the other staff are great at communicating and flexible. I also love, that I have access to a portal and I can see which caregiver is coming next. I would recommend FirstLight to everyone. -
These people are the best. They have taken excellent care of my Mother and even now that she is in an assisted living facility they continue to help me get her to Dr appointments. Can’t recommend them enough. -
Was able to arrange car very quickly for my mom after her accident. Have been very satisfied with all of the care givers and they have been very flexible about schedule and needs. -
Dankia Bull comes to the Assisted Living I am the Sales Director at. Dankia is the best!! Responds immediately to any call or request, the residents love her and is a delight to have here! -
I would like to brag on the caregivers that have been taking care of my mother. They are all beyond excellent Lauren Conforti is retirng and will be sorely missed. Chyanne Brock is an all star and is always, always there. Susan Williams … More is a really good one as well. Taylor Conforti has taken another job, but she was very reliable. Rebbecca Johnson only comes on saturday but is another great one. And Cara Huggins while relatively new to us, does a fantastic job. Please pass this on the the higher ups. Also, would like to give a shout out to Chelsea, Haley and Lisha! Always helpful! -
I was referred to Firstlight Home Care by a friend. I just needed a very small thing that I couldn't do myself. Both Danica & Chelsea went over and above the call of duty to make it happen. They are both very compassionate, … More caring, friendly women. I would not hesitate to recommend Firstlight Home Care. -
As someone who has had experience with home healthcare services, I can confidently say that Chelsea is very knowledgeable and her professionalism is second to none. She was a pleasure to speak with and made me feel very comfortable. -
This is the best company to work for, they care greatly for the caregivers and for the clients/patients.
They are always understanding and will work very hard to make your schedule fit your life.
I couldn’t be working for a better company! … More
-kind
-compassionate
-understanding
-works with you
-helps in anyway ect!
Client Reviews
Leave us a Review Online:
FirstLight Home Care of Knoxville Strives to Achieve Service Excellence Every Day
Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Knoxville
1109 East Lamar Alexander Parkway, Maryville
-
FirstLight Home Care is hands down the best agency around Blount and surrounding counties. We have used just about every agency and FirstLight has been the most reliable and affordable. Chelsea, our scheduler, has went above and beyond … More to meet our needs. No matter the criteria, she finds the right caregiver. We will continue to use FirstLight!! -
My mother needed around the clock care and FirstLight was a God send. We made a call to their office and the next day they were at our house helping us get set up with the care she needed. The staff has been nothing but genuine and kind, … More they have been so overly accommodating to all of our needs, even last minute changes and shifts, and the caregivers have all been so wonderful. Truly. This company has gone above and beyond for our family and I am so immensely grateful for the wonderful work they are doing. This is a true review. If you need home care assistance, do not hesitate to call them. You will most certainly not be disappointed. They offer the best care on all levels. -
Harold L. Posting
Stephanie has been a blessing and a great help to me. I don't know what I'd do without her coming to help me. I look forward to her coming each day she is scheduled. I have had a good experience with all the … More caregivers that have come to help me. -
Absolutely the most amazing place to work Chelsea is a great person that takes care of her staff as well as the clients,she finds the perfect match . Chelsea goes above and beyond to do her very best at making staff a client happy . Friendly … More always a smile does her job great a gives nothing short of 💯! -
I am a patient at FirstLight. Prayerfully seeking help with some physical needs, I was led to call FirstLight of Knoxville first. When I called I was greeted with the most tender and loving response. I felt a warmth that simply embraced … More me with encouragement. We then set up the first meet and greet with one of the workers, and once again, what she explained FirstLight offers was done with love-filled clarity and so unaggressively presented.
For me, connecting with FirstLight has been truly a joyful process. The dear office staff is ever-attentive to situations that demand the need for a sudden change of caregiver – morning, noon, or night – the caregivers have been for the most part so attentive and respectful in my home. Matching people up so it meets the need of both care-giver and patient, takes great skill and perception, both of which have been demonstrated through my time with this wonderful company. I don't hold false hopes for a perfect fit every time, but whenever I have called with a concern regarding a caregiver and expressed my need for a different atmosphere more conducive to my specific need for healing, they have always solved it quite quickly and effectively. These shifts time, have proved to be what is best for all.
I, too, am praying daily to learn how to be a better, more humble patient, supportive of the caregivers. It is not just one-sided. I'm grateful to be learning how to receive with more grace. This is part of my own spiritual growth as I navigate this scene. I am grateful to know there is always a bigger-picture to all our trials and when we become aware of what problem we are really solving, the real healing takes place – even if only by degrees.
I am kissing my cross.
Flexible, loving, available, always with a tender spirit, are the praises I sing for this specific FirstLife group in Knoxville. Praise God's merciful love glowing and working through this dear company.
With humble heartfelt gratitude that I may testify to a group that is faithfully providing an atmosphere for healing – which is taking place. -
We had trouble finding a good caregiving agency, until we connected with FirstLight. Danika came out right away to do a home evaluation and was so sweet and helped us get set up. The caregivers have always been great. Our main caregiver … More right now is Cheyenne and she is such a hard worker and caring. She is always doing things around our home to help out. She always helps my husband get ready and goes with him to his appointments. Chelsea and the other staff are great at communicating and flexible. I also love, that I have access to a portal and I can see which caregiver is coming next. I would recommend FirstLight to everyone. -
These people are the best. They have taken excellent care of my Mother and even now that she is in an assisted living facility they continue to help me get her to Dr appointments. Can’t recommend them enough. -
Was able to arrange car very quickly for my mom after her accident. Have been very satisfied with all of the care givers and they have been very flexible about schedule and needs. -
Dankia Bull comes to the Assisted Living I am the Sales Director at. Dankia is the best!! Responds immediately to any call or request, the residents love her and is a delight to have here! -
I would like to brag on the caregivers that have been taking care of my mother. They are all beyond excellent Lauren Conforti is retirng and will be sorely missed. Chyanne Brock is an all star and is always, always there. Susan Williams … More is a really good one as well. Taylor Conforti has taken another job, but she was very reliable. Rebbecca Johnson only comes on saturday but is another great one. And Cara Huggins while relatively new to us, does a fantastic job. Please pass this on the the higher ups. Also, would like to give a shout out to Chelsea, Haley and Lisha! Always helpful! -
I was referred to Firstlight Home Care by a friend. I just needed a very small thing that I couldn't do myself. Both Danica & Chelsea went over and above the call of duty to make it happen. They are both very compassionate, … More caring, friendly women. I would not hesitate to recommend Firstlight Home Care. -
As someone who has had experience with home healthcare services, I can confidently say that Chelsea is very knowledgeable and her professionalism is second to none. She was a pleasure to speak with and made me feel very comfortable. -
This is the best company to work for, they care greatly for the caregivers and for the clients/patients.
They are always understanding and will work very hard to make your schedule fit your life.
I couldn’t be working for a better company! … More
-kind
-compassionate
-understanding
-works with you
-helps in anyway ect!
Client Reviews
Leave us a Review Online:
FirstLight® Home Care of Knoxville is proud to be recognized as a Home Care Pulse endorsed provider.
We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.
Secure Objective Feedback
Vital feedback is gathered from our clients through monthly surveys.
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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.
Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.
