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What People Are Saying

Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.

FirstLight Home Care of McKinney IconFirstLight Home Care of McKinney

130 N Preston Rd 109 & 110, Prosper

5.0 5 reviews

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    Elaine Tatro
    ★★★★★
    a month ago

    What an amazing group of people! From the owners, Lola and Kola, to each member of their team of caregivers, there is a firmly established culture of compassion, warmth, and kindness, on top of very sound medical and technical skills. Each … More member of their staff takes a sincere interest in the clients that they are caring for. They go the extra mile to assimilate into the clients home, quickly learning preferences, communicating effectively with other family members, even snuggling and caring for my beloved pets. I am able to feel safe and secure in my own home, and am able to focus much more on strengthening, stretching and just getting my life back to normal. I truly count myself fortunate to have had FirstLight Home Care referred to me. My caregiver is someone who I count as a friend, not just someone going through the motions for a paycheck-truly a special person!
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    Jill
    ★★★★★
    2 months ago

    As someone who values their independence, I never imagined I would need extra help at home, and was honestly nervous about it at first. FirstLight McKinney made the entire experience feel comfortable and reassuring. My caregiver was patient, … More dependable, and so genuinely kind. She helped me with everyday tasks, but more importantly, she treated me with dignity and respect. It brought me and my family so much peace of mind knowing I had someone I could truly trust.
  • Avatar

    Elizabeth Datson
    ★★★★★
    2 months ago

    The team at FirstLight McKinney is amazing! Everyone is kind, professional, and genuinely cares. We couldn't ask for better support.
  • Avatar

    Karin Hanson
    ★★★★★
    2 weeks ago

    Lola was able to accommodate my mother needing services after a back surgery very quickly. She was so easy to talk to, very understanding and polite and professional. An excellent listener!! She matched mom up with an excellent caregiver … More with a wonderful sense of humor. Lola’s company’s first concern is the safety and care of the client, and I would highly recommend this company should anyone need their services.
  • Avatar

    Akinniranye Funmilayo
    ★★★★★
    a month ago

    Oh, what an incredible and amazing team, Lola and Kola! It is truly a pleasure working alongside them. I am grateful to be part of FirstLight Home Care, where I have the opportunity to provide high-quality care and services to our valued … More clients. Their dedication, support, and teamwork make every day rewarding. Thank you!

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Client Reviews

What an amazing group of people! From the owners, Lola and Kola, to each member of their team of caregivers, there is a firmly established culture of compassion, warmth, and kindness, on top of very sound medical and technical skills. Each member of their staff takes a sincere interest in the clients that they are caring for. They go the extra mile to assimilate into the clients home, quickly learning preferences, communicating effectively with other family members, even snuggling and caring for my beloved pets. I am able to feel safe and secure in my own home, and am able to focus much more on strengthening, stretching and just getting my life back to normal. I truly count myself fortunate to have had FirstLight Home Care referred to me. My caregiver is someone who I count as a friend, not just someone going through the motions for a paycheck-truly a special person!

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As someone who values their independence, I never imagined I would need extra help at home, and was honestly nervous about it at first. FirstLight McKinney made the entire experience feel comfortable and reassuring. My caregiver was patient, dependable, and so genuinely kind. She helped me with everyday tasks, but more importantly, she treated me with dignity and respect. It brought me and my family so much peace of mind knowing I had someone I could truly trust.

Google LogoStarStarStarStarStar

The team at FirstLight McKinney is amazing! Everyone is kind, professional, and genuinely cares. We couldn’t ask for better support.

Google LogoStarStarStarStarStar

Lola was able to accommodate my mother needing services after a back surgery very quickly. She was so easy to talk to, very understanding and polite and professional. An excellent listener!! She matched mom up with an excellent caregiver with a wonderful sense of humor. Lola’s company’s first concern is the safety and care of the client, and I would highly recommend this company should anyone need their services.

Google LogoStarStarStarStarStar

Oh, what an incredible and amazing team, Lola and Kola! It is truly a pleasure working alongside them. I am grateful to be part of FirstLight Home Care, where I have the opportunity to provide high-quality care and services to our valued clients. Their dedication, support, and teamwork make every day rewarding. Thank you!

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FirstLight Home Care of McKinney Strives to Achieve Service Excellence Every Day

FirstLight® Home Care of McKinney is proud to be recognized as a Home Care Pulse endorsed provider.

We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.

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Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.

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