Melbourne, FL – FirstLight Home Care of Melbourne announced that it has received the 2026 Best of Home Care® – Provider of Choice Award from Activated Insights. The Provider of Choice Award is granted only to top-ranking home care providers in the US, based on client satisfaction scores gathered by Activated Insights, the largest independent satisfaction research firm for post-acute care. FirstLight Home Care is recognized among a select few home care providers across the country who have proven their ability to provide outstanding in-home care.
“It is our pleasure to congratulate FirstLight Home Care of Melbourne for their well-deserved achievement on earning the Best of Home Care® – Provider of Choice Award,” says Bud Meadows, Chief Executive Officer of Activated Insights. “It’s wonderful to see the hard work that FirstLight is putting in to provide high-quality care and their effort isn’t going unnoticed. This award allows FirstLight to provide proof of quality to new clients and caregivers.”
“A recent McKnight’s Home Care report indicated that 95% of seniors desire to stay at home where they can age in place and maintain their independence. Our goal is to help make this happen,” stated FirstLight Home Care’s owner, Grayson Hausman. “We strive to provide exceptional client care and satisfaction every day. We know that what matters most to our clients and families is the day-to-day caregiver interactions and personal attention. This exclusive recognition demonstrates our focus on delivering the highest level of care, professionalism, and expertise.”
Best of Home Care® – Provider of Choice award-winning providers have contracted with Activated Insights to gather feedback from clients via phone interviews with their clients each month of the year. As Activated Insights is a third-party company, it can collect honest and unbiased feedback.
Grayson Hausman and his professional staff and care team have been serving clients for nearly 12 years in Brevard County. FirstLight’s caregivers provide personal and companion care services for seniors, individuals recovering from surgery, those with dementia, people with chronic illnesses, adults with disabilities, hospice supportive services, respite, 24/7 care and those needing a little extra help around the home. Their compassionate care also extends to family members, providing them with a well-deserved respite when the demands of caregiving become overwhelming and lead to “Caregiver Burnout.”
“Being the only home care company in Brevard to earn this prestigious national award for 4 consecutive years speaks to our focus on patient satisfaction. As our mission states: “we exist to help others have their best day, every day” says Hausman. “There is no better reward than knowing we are making a difference in the lives of residents in our community every day.”
About FirstLight Home Care of Melbourne FirstLight Home Care, a leading provider of home care services, is a lifeline for seniors, veterans, adults living with dementia, chronic illness, post-surgery, and anyone 18 and older who needs care in the place they call home. FirstLight exists to help people have their best day, every day. The company’s mission is to provide compassionate home care so that all families who are served have peace of mind knowing their loved ones are receiving the support they need to enjoy the quality of life they deserve. FirstLight’s network of professional caregivers is passionate about creating meaningful relationships and making a difference in the lives of others. To learn more, or to find a local office, please visit www.Melbourne.FirstLightHomeCare.com or call 321-221-7099.
About Activated Insights
Activated Insights enables long-term care and post-acute care providers to optimize every interaction with employees and clients. Their data-driven approach, including industry benchmarking and recognition programs, helps providers improve satisfaction, reduce turnover, and achieve operational excellence. For more information, visit: https://activatedinsights.com/.
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