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What People Are Saying

Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.

FirstLight Home Care of Minneapolis West & South Metro IconFirstLight Home Care of Minneapolis West & South Metro

8400 Normandale Lake Boulevard #920, Minneapolis

5.0 7 reviews

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    Walt S
    ★★★★★
    7 months ago

    Tammi & the team at First Light have been an absolute Godsend for me and for my family members! They moved very quickly to set up in home care for my elderly dad when a sudden & unexpected medical event with another family member … More left him on his own. Olivia has been a great helper for my dad for these several months while that family member recovered. Everyone has been such a class act and shown great care and communication. Thank you, thank you First Light team!
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    Gerald Bremer
    ★★★★★
    a year ago

    Allie and Chrissy are awesome caregivers. I am extremely happy with the care I Receive from Firstlight. I have been receiving care for over a year. They are always making sure I am comfortable. And are attentive to my needs. Also, my wife … More is grateful to them for making her life easier during the daily business of life. Our plan is to keep using Firstlight far into the future!
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    Tod Eggenberger
    ★★★★★
    a year ago

    FirstLight Home Care has been AMAZING in the care of my parents. I would give them 10 stars if allowed. They came into our lives in the midst of a health crisis for my parents. They went above and beyond in their care. They communicated … More effectively with me and provided loving care to my parents. who were initially skeptical about receiving care. It did not not take long for my parents to start singing their praises and wanting to know when and how often they could come back again. THANK YOU, FirstLight!!!!!!
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    Suzanne Waring
    ★★★★★
    a year ago

    My husband has Alzheimers. Peggy is great, even though he wanted a man to take care of him. She has made him very comfortable while assisting his needs. She is always cheerful and has loads of stories to keep him involved. We really like … More he a lot!!!
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    3rdDayRocker
    ★★★★★
    a year ago

    Our family caregiver CNA Dodie does a superb job, not only with my incapacitated stepfather client, but with my mom as well. Mom has complete peace of mind knowing her husband is in the best care possible! Nothing but raves for this rare … More find of a caregiver!

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Client Reviews

Caring, reliable, concerned, experienced — we could not be happier with the service FirstLight has provided our family. They listen and treat each case individually so they can match the right caregiver to the specific need.

I think FirstLight is a great company and they really care about their families, clients and caregivers. I appreciate everything they do.

Dependable! Never question their abilities! I’ve had peace of mind ever since I chose them.

Helpful and cooperative with dedicated employees who do their best to care for their clients.

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FirstLight Home Care of Minneapolis West & South Metro Strives to Achieve Service Excellence Every Day

FirstLight® Home Care of Minneapolis West & South Metro is proud to be recognized as a Home Care Pulse endorsed provider.

We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.

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Secure Objective Feedback

Vital feedback is gathered from our clients through monthly surveys.

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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.

Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.

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Our Mission:

We at FirstLight Home Care exist to help people have their best day, every day.