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What People Are Saying

Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.

FirstLight Home Care of Norfolk IconFirstLight Home Care of Norfolk

600 1/2 W Benjamin Ave, Norfolk

5.0 3 reviews

  • Tara LaRoche’s Avatar

    Tara LaRoche
    ★★★★★
    3 months ago

    1st Light Home Care I highly recommend. It was my first time using this group, but they all professional and lovely and kind. My mother has alzheimer’sdementia and she was happy as could be. They treated her with loving care and respect … More once again I highly recommend them great group to work with definitely hire them for your care.
  • Peggy’s Avatar

    Peggy
    ★★★★★
    3 months ago

    This company is great!! I came to them with a huge gap in care that I needed for my daughter. They picked up all the hours and there caregivers are top notch!! It all was seamless!! Thanks for all you do!!
  • Lisa Wolken’s Avatar

    Lisa Wolken
    ★★★★★
    a month ago

    I highly recommend FirstLight Home Care. They met and exceeded our every expectation with care for our mom after her return home from a nursing facility.

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Client Reviews

1st Light Home Care I highly recommend. It was my first time using this group, but they all professional and lovely and kind. My mother has alzheimer’sdementia and she was happy as could be. They treated her with loving care and respect once again I highly recommend them great group to work with definitely hire them for your care.

Google LogoStarStarStarStarStar

This company is great!! I came to them with a huge gap in care that I needed for my daughter. They picked up all the hours and there caregivers are top notch!! It all was seamless!! Thanks for all you do!!

Google LogoStarStarStarStarStar

I highly recommend FirstLight Home Care. They met and exceeded our every expectation with care for our mom after her return home from a nursing facility.

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FirstLight Home Care of Norfolk, NE Strives to Achieve Service Excellence Every Day

FirstLight® Home Care of Norfolk, NE is proud to be recognized as a Home Care Pulse endorsed provider.

We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.

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Vital feedback is gathered from our clients through monthly surveys.

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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.

Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.

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