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What People Are Saying

Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.

FirstLight Home Care of Northern Kentucky IconFirstLight Home Care of Northern Kentucky

1701 Dixie Hwy Suite A, Fort Wright

4.9 29 reviews

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    Kursta Moore
    ★★★★★
    a month ago

    Working as a caregiver for this company first light home care has been such a rewarding experience. I truly love what I do, and this team makes it easy to show up every day with a smile. They actually take the time to call and show their … More appreciation for my hard work, which means the world in this industry. If you’re looking for a job where you can give back and feel valued, this is the place to be!"
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    Terry Cahill
    ★★★★★
    a month ago

    First light took care of my ex husband as assigned by the VA but I was involved since kids live out of state. They were very responsive and always available to talk. They did their best to provide care givers he liked which was sometimes … More a problem (his problem) due to him having dementia and trying to refuse care. All were helpful and courteous whenever I was there at same time. He often tried to refuse care so sometimes I had to be the “bad guy” and tell him we are not taking no for an answer and then usually he would participate
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    Millie Woolwine
    ★★★★★
    a month ago

    All I can say is Wow! I highly recommend this company to everyone! My Dad was 101 when they started helping us with his care. They were punctual, caring, hard working and dedicated! My Dad just loved Maggie! She's a doll and … More so on it at all times. Thank you First light for being our partner and seeing him through each day!
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    Karen Witemyre
    ★★★★★
    a month ago

    The people at Firstlight Home Care are extremely compassionate and kind. They helped me when my husband was suffering from stage four cancer, and with my elderly father. I would highly recommend this agency. I trusted them 100% and felt … More completely confident in their ability to care for my loved ones.
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    Tina Rahschulte
    ★★★★★
    a month ago

    I started working for First light home care about a year and a half to two years ago and I absolutely love it. Everybody in the workplace at the office is absolutely wonderful and helpful if I ever have a question they’re always To guide … More me in the right direction that I need to go I love working for First light home care because I like working with elderly people. It gives me a feeling of fulfillment to know that I can be part of a great staff that does great things for other people
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    Jerri Wilson
    ★★★★★
    a month ago

    FirstLight Caregivers are exceptional. They are professional, efficient, and caring. I believe it is a trickle down from their manager, Christyna Clayton. Keep up the great work !
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    Lacey Irvine
    ★★★★★
    a month ago

    We’ve had a great experience with this home care from the start. Christyna was helpful and kind during the initial process, and we absolutely love our grandmother’s caregiver, Daphney. Excellent care all around!
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    Cassandra Garrett
    ★★★★★
    4 months ago

    Cassandra has been with me for a couple of months and is doing a wonderful job! She’s very helpful and thorough, she’s helped me more than I’ve been helped in years. Highly recommend her as a caregiver as she is very attentive and caring. … More
    -Norman Garrett
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    Mitchell Erhardt
    ★★★★★
    a month ago

    The work is very well done ! I would never want to change my home health care team ! Charlee is the best I've ever had!! She cares for her clients for the bottom her heart ♥keep up the Great work 💗
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    Bill Simpson
    ★★★★★
    a month ago

    Dominique is a Great person she really cares for me and helps me very much and so grateful for her I can even call her when she don't work and she will still help me and make sure I have everything
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    SElaine Jones
    ★★★★★
    9 months ago

    Caregiver Tiffany Ayala provided excellent care and hospitality to me, 73 year old disabled woman on home oxygen. She ensured i was clean, fed, medicated and provided great companion care. I felt safe and secure.
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    Wayne Snyder
    ★★★★★
    a year ago

    I have had the pleasure of working with FirstLight Home Care for over 2 years now and I cannot recommend them highly enough. My caregiver Kennedy is truly exceptional. She is not only professional and knowledgeable, but also incredibly … More compassionate and tentative to my needs. Kennedy has consistently gone above and beyond to ensure the highest quality of care. What really stood out was her ability to connect on a personal level. She made me feel comfortable and supported, creating a warm and trusting environment. FirstLight Home Care has provided me with outstanding service. Their exceptional care and commitment to excellence have made a lasting impact on my life. If you're looking for reliable and compassionate in-home health care, this company is the way to go.
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    ROBERT COURTNEY
    ★★★★★
    8 months ago

    from the moment Kursta walks into our door we are so thrilled to have her, her positive energy and genuine care are evident. Kursta goes above and beyond in every aspect and her presence brings comfort and joy.
    I am so grateful for FirstLight
    … More homecare providing me with the best caregiver I could ever ask for.
    Thank you!
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    Debbie Fischer
    ★★★★★
    a year ago

    My peace of mind after hiring FirstLight is wonderful. My father in law lives at home and requires 24 hr care. He is getting the best care ever. He is happy, safe, and our family can rest knowing he’s being taken care of. Julie is his favorite … More , lol. She cooks for him, helps with his shower, and spoils him! What a blessing she is to our family.
    Debbie
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    Tom Pritchard
    ★★★★★
    a year ago

    First Light is a wonderful company that provides professionalism and wonderful caregivers offering variety of different care for the patient. Jaden, my caregiver that I have is very professional and does anything that I ask. Their service … More provides multiple of different task, offering cleaning, mopping, sorting, laundry, cooking, running to the store, fetching food. She is a great provider and I couldn’t ask for anything more. Thank you, First Light.
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    Nicole Kallmeyer
    ★★★★★
    a year ago

    We have been clients of FirstLight for about 5 months and with our current caregiver Jaden for a little over a month. Jaden has been fantastic! She is great at communicating schedule needs, letting me know how the day went, and ensuring … More all the regular house chores are completed. She is very attentive to Mr. HC and I’m able to concentrate at work knowing he is being well cared. Being a primary caregiver isn’t easy and I’m very thankful to have Jaden as a part of “my team.” Mr. HC also enjoys Jaden’s company, even though his health hasn’t been the best since they’ve met she has helped him take a shower more regularly, and he is much more engaged on the days she has been able to come see him. When asked if he likes having Jaden over he always gives an enthusiastic “yes” and today when asked what he likes about her he said “everything!”
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    Victoria Meyer
    ★★★★★
    a year ago

    Firstlight of Northern Kentucky has been a wonderful agency to work with. The VA assigned another company that only showed up one time. The VA then assigned our case to FirstLight. Kennedy appeared at our door on Nov. 16, 2022 and we … More have been happy with her ever since.
    Kennedy is a horse person. Rich was raised in Maderia OH and rode horses most of his youth. That connection alone made the transition to respite care and someone else in our home, easy for Rich! They are true friends and companions.
    Kennedy has been a blessing to me as well. Not only do I feel confident that Rich is safe with her, while I am away. But she is so helpful in completing household tasks.
    If we ever do not need Kennedy’s respite care, i have gained a kind friend forever.
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    Deborah Hogan
    ★★★★★
    a year ago

    Melanie has been with us for several weeks and has done GREAT! She helps out with every prescribed need for daily care and finds extra things to do when we are settled into our daily routine.
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    Cheryl Rarrick
    ★★★★★
    a year ago

    We had to try a couple different workers until FirstLight sent Chuck Fitchen to help us. He is definitely an asset to your company and to the Lampke family. He is very accommodating to our needs. Hope he will stay around.

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Client Reviews

A recent health condition made it difficult for me to prepare meals for myself. As a result I was relying on frozen dinners and unhealthy carry-out foods. My sons suggested I get some assistance from FirstLight. I pampered myself by having a caregiver come in for a few hours twice a month to prepare healthy meals with only foods that I like!

My mom was having cataract surgery and needed someone to be with her several hours and overnight after the procedure. FirstLight Home Care was there to be with my mom when we couldn’t be there – dependable and reliable.

Mom was returning home after a lengthy stay at a skilled nursing facility. The Senior living facility where she lives suggested FirstLight be there with her for the first few days when she returned to ensure she was safe. The caregivers were very good and we were able to get some much needed rest knowing Mom was in good hands.

FirstLight Home Care helped me on the day I had my colonoscopy. I was coming to town for the procedure and needed help to find a hotel and transportation. FirstLight gave me a list of hotels to choose from, provided transportation to and from the facility and stayed with me during the procedure.

I can still do a lot on my own but I find it hard to clean the house like I used to. I now have FirstLight Home Care come in to help me a couple of times a month. They do a great job and I feel so much better knowing things are cleaned well.

Dad was returning home from a stay in the hospital and my family was concerned about him being alone. My siblings and I were unfortunately not able to be there with him for the length of time he needed. We were referred to FirstLight and they were so helpful. Dad was very resistant to help but FirstLight was very flexible and accommodating to his needs and gave us the peace of mind we needed that dad was safe.

FirstLight Home Care’s caregivers are trained to work with people with Alzheimer’s. They come a few hours each day to make sure mom takes her medication, gets her shower and is eating. They also do activities to keep her mind and body active. Now we are all happier.

I have had a great experience with FirstLight Home Care. Would definitely recommend. It has helped us greatly with my dad who is paralyzed. The aide has been very polite and sweet to my father, even when he is not so sweet! She has done everything with a smile, always on time. Was worried about using a service but it has been a great experience. Beth has been so helpful and makes it a point to call and check on us and make sure everything is up to our expectations.

First Light Home Care of Northern Kentucky is a wonderful provider of quality senior and disability care. After my 90 year old Aunt suffered a stroke in May 2015 she could no longer take care of herself. I found an ad in a Senior Care Magazine and contracted with Beth Steel, owner of First Light Home Care in our area to assist with the changing day to day, ‘new normal’ of living post-stroke, experienced by my Aunt.

Dad was returning home from a stay in the hospital and my family was concerned about him being alone. My siblings and I were unfortunately not able to be there for him for the length of time he needed. We were referred to FirstLight and they were so helpful. Dad was very resistant to help but FirstLight was very flexible and accommodating to his needs and gave us the peace of mind we needed that Dad was safe.

My Mom was returning home after being in a rehab facility. I was concerned about her being home alone, so I arranged for FirstLight Home Care to stay with her for a week. Her caregivers were very attentive and got Mom back into the swing of things at the Senior Living community where she lives. While we no longer have a caregiver with Mom, they recommended a fall pendant that she wears that can detect when she falls and automatically makes the call for help. This gives me extra assurance mom is safe.

Caring, reliable, concerned, experienced — we could not be happier with the service FirstLight has provided our family. They listen and treat each case individually so they can match the right caregiver to the specific need.

I think FirstLight is a great company and they really care about their families, clients and caregivers. I appreciate everything they do.

Dependable! Never question their abilities! I’ve had peace of mind ever since I chose them.

Helpful and cooperative with dedicated employees who do their best to care for their clients.

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FirstLight Home Care of Northern Kentucky Strives to Achieve Service Excellence Every Day

FirstLight® Home Care of Northern Kentucky is proud to be recognized as a Home Care Pulse endorsed provider.

We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.

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Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.

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