Home Care
Reviews
What People Are SayingHear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Bethlehem
Enter through the glass door on the left side of the building, 1855 Washington Ave Suite #1, Northampton
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I’ve had the pleasure of working alongside James Kim and The First Light team and can confidently say they are professional, responsive, and truly client-focused. Communication is prompt, care plans are clearly coordinated, and families … More feel supported every step of the way. It’s always reassuring to collaborate with a home care partner who takes pride in doing things the right way. Highly recommend. -
Maggie and her team are absolutely phenomenal! From start to finish they did a wonderful job. She is a magician in staffing all of the shifts with the kindest and most competent caregivers. The entire team is kind and trustworthy. Maggie … More also was extremely accommodating in the sign-on process working with our busy schedules. -
There a great employer. -
I’m a current employee with first light home care Ashleigh and Carissa have such compassion and understanding not only for the clients but as an employee I knew I would like working here they uphold a standard. Compassionate and have the … More patience to help with whatever your issue. -
Excellent Home Care Agency!
Caregivers are compassionate, kind, and skilled. Very dependable and reliable. Ashleigh, the field supervisor, is diligent and checks in frequently. I am very pleased with the home care this agency is providing … More to us. I would highly recommend using FirstLight. -
I currently am employed through them. They are amazing to work for and really care about there clients and caregivers. Ashleigh is an amazing and compassionate boss. I would 100% recommend this company to anyone. -
First Light was a miracle for our family especially our caregiver. Although my mother passed after only 4 days the care and compassion of all involved made a huge difference in our lives and my mother’s. I will be eternally grateful to … More Carissa, Kim and Titi and all other staff who assisted us. -
Carissa at First Light is the consummate customer care professional. She listens and works to exceed our expectations by adjusting plans related to the care giving provided to our brother. I highly recommend First Light for your in home … More care giving needs. Thank you Carissa and the care giving team -
Ashleigh Adams, First Light Field Supervisor, was my caregiver for the initial two weeks I was going through a tough recovery from total knee replacement surgery. I was in a lot of pain. She was kind, helpful, generous and a very warm person … More to be around. I don't think I could have gotten through those first two weeks without her. She took initiative to keep the house orderly, took me to PT and doctor's appointments, ran many errands, and also took my dogs for walks and played with them; they loved her. Thank you, Ashleigh, for taking such great care of me, Chata and Sasha. -
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Client Reviews
I’ve had the pleasure of working alongside James Kim and The First Light team and can confidently say they are professional, responsive, and truly client-focused. Communication is prompt, care plans are clearly coordinated, and families feel supported every step of the way. It’s always reassuring to collaborate with a home care partner who takes pride in doing things the right way. Highly recommend.
Maggie and her team are absolutely phenomenal! From start to finish they did a wonderful job. She is a magician in staffing all of the shifts with the kindest and most competent caregivers. The entire team is kind and trustworthy. Maggie also was extremely accommodating in the sign-on process working with our busy schedules.
There a great employer.
I’m a current employee with first light home care Ashleigh and Carissa have such compassion and understanding not only for the clients but as an employee I knew I would like working here they uphold a standard. Compassionate and have the patience to help with whatever your issue.
Excellent Home Care Agency!
Caregivers are compassionate, kind, and skilled. Very dependable and reliable. Ashleigh, the field supervisor, is diligent and checks in frequently. I am very pleased with the home care this agency is providing to us. I would highly recommend using FirstLight.
I currently am employed through them. They are amazing to work for and really care about there clients and caregivers. Ashleigh is an amazing and compassionate boss. I would 100% recommend this company to anyone.
First Light was a miracle for our family especially our caregiver. Although my mother passed after only 4 days the care and compassion of all involved made a huge difference in our lives and my mother’s. I will be eternally grateful to Carissa, Kim and Titi and all other staff who assisted us.
Carissa at First Light is the consummate customer care professional. She listens and works to exceed our expectations by adjusting plans related to the care giving provided to our brother. I highly recommend First Light for your in home care giving needs. Thank you Carissa and the care giving team
Ashleigh Adams, First Light Field Supervisor, was my caregiver for the initial two weeks I was going through a tough recovery from total knee replacement surgery. I was in a lot of pain. She was kind, helpful, generous and a very warm person to be around. I don’t think I could have gotten through those first two weeks without her. She took initiative to keep the house orderly, took me to PT and doctor’s appointments, ran many errands, and also took my dogs for walks and played with them; they loved her. Thank you, Ashleigh, for taking such great care of me, Chata and Sasha.
Leave us a Review Online:
FirstLight Home Care of Bethlehem Strives to Achieve Service Excellence Every Day
Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Bethlehem
Enter through the glass door on the left side of the building, 1855 Washington Ave Suite #1, Northampton
-
I’ve had the pleasure of working alongside James Kim and The First Light team and can confidently say they are professional, responsive, and truly client-focused. Communication is prompt, care plans are clearly coordinated, and families … More feel supported every step of the way. It’s always reassuring to collaborate with a home care partner who takes pride in doing things the right way. Highly recommend. -
Maggie and her team are absolutely phenomenal! From start to finish they did a wonderful job. She is a magician in staffing all of the shifts with the kindest and most competent caregivers. The entire team is kind and trustworthy. Maggie … More also was extremely accommodating in the sign-on process working with our busy schedules. -
There a great employer. -
I’m a current employee with first light home care Ashleigh and Carissa have such compassion and understanding not only for the clients but as an employee I knew I would like working here they uphold a standard. Compassionate and have the … More patience to help with whatever your issue. -
Excellent Home Care Agency!
Caregivers are compassionate, kind, and skilled. Very dependable and reliable. Ashleigh, the field supervisor, is diligent and checks in frequently. I am very pleased with the home care this agency is providing … More to us. I would highly recommend using FirstLight. -
I currently am employed through them. They are amazing to work for and really care about there clients and caregivers. Ashleigh is an amazing and compassionate boss. I would 100% recommend this company to anyone. -
First Light was a miracle for our family especially our caregiver. Although my mother passed after only 4 days the care and compassion of all involved made a huge difference in our lives and my mother’s. I will be eternally grateful to … More Carissa, Kim and Titi and all other staff who assisted us. -
Carissa at First Light is the consummate customer care professional. She listens and works to exceed our expectations by adjusting plans related to the care giving provided to our brother. I highly recommend First Light for your in home … More care giving needs. Thank you Carissa and the care giving team -
Ashleigh Adams, First Light Field Supervisor, was my caregiver for the initial two weeks I was going through a tough recovery from total knee replacement surgery. I was in a lot of pain. She was kind, helpful, generous and a very warm person … More to be around. I don't think I could have gotten through those first two weeks without her. She took initiative to keep the house orderly, took me to PT and doctor's appointments, ran many errands, and also took my dogs for walks and played with them; they loved her. Thank you, Ashleigh, for taking such great care of me, Chata and Sasha. -
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Client Reviews
I’ve had the pleasure of working alongside James Kim and The First Light team and can confidently say they are professional, responsive, and truly client-focused. Communication is prompt, care plans are clearly coordinated, and families feel supported every step of the way. It’s always reassuring to collaborate with a home care partner who takes pride in doing things the right way. Highly recommend.
Maggie and her team are absolutely phenomenal! From start to finish they did a wonderful job. She is a magician in staffing all of the shifts with the kindest and most competent caregivers. The entire team is kind and trustworthy. Maggie also was extremely accommodating in the sign-on process working with our busy schedules.
There a great employer.
I’m a current employee with first light home care Ashleigh and Carissa have such compassion and understanding not only for the clients but as an employee I knew I would like working here they uphold a standard. Compassionate and have the patience to help with whatever your issue.
Excellent Home Care Agency!
Caregivers are compassionate, kind, and skilled. Very dependable and reliable. Ashleigh, the field supervisor, is diligent and checks in frequently. I am very pleased with the home care this agency is providing to us. I would highly recommend using FirstLight.
I currently am employed through them. They are amazing to work for and really care about there clients and caregivers. Ashleigh is an amazing and compassionate boss. I would 100% recommend this company to anyone.
First Light was a miracle for our family especially our caregiver. Although my mother passed after only 4 days the care and compassion of all involved made a huge difference in our lives and my mother’s. I will be eternally grateful to Carissa, Kim and Titi and all other staff who assisted us.
Carissa at First Light is the consummate customer care professional. She listens and works to exceed our expectations by adjusting plans related to the care giving provided to our brother. I highly recommend First Light for your in home care giving needs. Thank you Carissa and the care giving team
Ashleigh Adams, First Light Field Supervisor, was my caregiver for the initial two weeks I was going through a tough recovery from total knee replacement surgery. I was in a lot of pain. She was kind, helpful, generous and a very warm person to be around. I don’t think I could have gotten through those first two weeks without her. She took initiative to keep the house orderly, took me to PT and doctor’s appointments, ran many errands, and also took my dogs for walks and played with them; they loved her. Thank you, Ashleigh, for taking such great care of me, Chata and Sasha.
Leave us a Review Online:
FirstLight® Home Care of Bethlehem is proud to be recognized as a Home Care Pulse endorsed provider.
We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.
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Vital feedback is gathered from our clients through monthly surveys.
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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.
Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.
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