Home Care
Reviews

What People Are SayingHear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Pueblo
805 Eagleridge Blvd #120, Pueblo
4.7 23 reviews
-

Jennifer Zeitz
★★★★★
2 months ago
I cannot say enough wonderful things about the care my mother received. From the very beginning, this agency demonstrated professionalism, compassion, and a genuine commitment to the well-being of their clients. They provided not just assistance, … More but peace of mind for our entire family during a time when it mattered most.
Every caregiver we encountered was kind, attentive, and respectful, always going above and beyond to ensure my mother felt comfortable, safe, and valued. The communication was excellent, and it was clear that they truly care about the families they serve.
Especially Jonathan, who made an incredible impact on my mother’s daily life. His patience, warmth, and attentiveness were truly exceptional. He treated my mother with dignity and kindness, taking the time to engage with her, listen to her, and ensure her needs were always met. It was evident that he genuinely cared, and that level of compassion made all the difference.
Because of Jonathan and the entire team, my mother was able to maintain her comfort and quality of life. I am deeply grateful for the dedication and heart they bring to their work. I would highly recommend this agency to anyone seeking trustworthy, compassionate, and top-quality care for their loved ones. -

Jonathan Black
★★★★★
4 months ago
I cannot say enough great things about this home care agency. The staff is professional, compassionate, and truly dedicated to the well-being of their clients. They go above and beyond to ensure comfort, dignity, and quality care. Communication … More is always clear and timely, and they genuinely treat families like their own. It gives such peace of mind knowing our loved one is in capable and caring hands. I highly recommend their services to anyone in need of dependable home care. -

Carol Dunn
★★★★★
2 months ago
Our caregiver Kennetha is great. She is kind and matter of fact with my husband's care. They play games and talk and give me a little break from being on call for a couple hours. -

Morgan Alber
★★★★★
a year ago
The entire staff at First Light Homecare treated myself and my mother with courtesy, kindness and care. The caregivers assigned to my mother were all caring and efficient. The office staff and Michelle were all courteous and very flexible … More when we had to change the schedule. They went out of their way to make sure that my mother had the care she needed. I recommend them to anyone who needs care. -

Dwight Hunter
★★★★★
a year ago
We have been with First Light for a number of years. My wife's disability has left her pretty much bed bound. The caregiver/aide/housekeeper/ friend has been a lifesaver. She is prompt, very thorough and is always very cognizant of … More my wife's needs. Also, she is an excellent housekeeper and folds clothes with military precision including fitted sheets (laugh). The office staff is also very responsive which is an additional plus for us. I would not hesitate to recommend First Light to anyone. -

Edna Johnson
★★★★★
a year ago
Michelle, Candace, Melva and Iris I have spoken to all of these wonderful ladies and they have been so caring and understanding ! A big shout out to my caregiver Sophie! She has been AMAZING! She is sweet and understanding! She goes above … More and beyond the call of duty! I have big issues with depression, and she has helped my depression quite a bit and I would be crying and upset, and she calms me down!!! Big thank you Sophie!!! Thank you for working with me Michelle through all the hard times! God bless! Mrs Edna Johnson! -

Nick Gonzales
★★★★★
a year ago
First Light staff have been phenomenal. Valerie has done an exceptional job. Office staff are good at checking on my needs and making it easy to contact. I am very pleased with the service. Carol Gonzales. -

nancy aiello
★★★★★
3 years ago
First Light has been a God send to me. I’ve had numerous surgeries and am unable to do light housework. Our helper is like part of our family. She does a remarkable job with cleaning and anything extra that we require. We are so happy with … More their services. I don’t know how I would get by without First Light and Sophia. -

Dean Kintner
★★★★☆
a year ago
People are very caring and timely. I'm not sure about the cost as I am a disabled veteran and VA is giving me some hours -

Sue Krueger
★★★★★
a year ago
I have received great service from everyone in the office and great service from the provider who I have had consistently for at least 3 years continuously. I wouldn't want to receive services from any other company or provider. -

Dean Kintner
★★★★★
a year ago
Firstlight has been sending people to care for several years. They have all been caring people and well trained -

J Wheat-Vigil
★★★★★
3 years ago
We love FirstLight Home Care… they are a great company. Our caregiver is awesome she is just like family. -

Laura Shumac
★★★★★
3 years ago
So pleased with this company and how nurturing the care takers are with my parents

Client Reviews
I cannot say enough wonderful things about the care my mother received. From the very beginning, this agency demonstrated professionalism, compassion, and a genuine commitment to the well-being of their clients. They provided not just assistance, but peace of mind for our entire family during a time when it mattered most.
Every caregiver we encountered was kind, attentive, and respectful, always going above and beyond to ensure my mother felt comfortable, safe, and valued. The communication was excellent, and it was clear that they truly care about the families they serve.
Especially Jonathan, who made an incredible impact on my mother’s daily life. His patience, warmth, and attentiveness were truly exceptional. He treated my mother with dignity and kindness, taking the time to engage with her, listen to her, and ensure her needs were always met. It was evident that he genuinely cared, and that level of compassion made all the difference.
Because of Jonathan and the entire team, my mother was able to maintain her comfort and quality of life. I am deeply grateful for the dedication and heart they bring to their work. I would highly recommend this agency to anyone seeking trustworthy, compassionate, and top-quality care for their loved ones.
- Jennifer Zeitz






I cannot say enough great things about this home care agency. The staff is professional, compassionate, and truly dedicated to the well-being of their clients. They go above and beyond to ensure comfort, dignity, and quality care. Communication is always clear and timely, and they genuinely treat families like their own. It gives such peace of mind knowing our loved one is in capable and caring hands. I highly recommend their services to anyone in need of dependable home care.
- Jonathan Black






Our caregiver Kennetha is great. She is kind and matter of fact with my husband’s care. They play games and talk and give me a little break from being on call for a couple hours.
- Carol Dunn






The entire staff at First Light Homecare treated myself and my mother with courtesy, kindness and care. The caregivers assigned to my mother were all caring and efficient. The office staff and Michelle were all courteous and very flexible when we had to change the schedule. They went out of their way to make sure that my mother had the care she needed. I recommend them to anyone who needs care.
- Morgan Alber






We have been with First Light for a number of years. My wife’s disability has left her pretty much bed bound. The caregiver/aide/housekeeper/ friend has been a lifesaver. She is prompt, very thorough and is always very cognizant of my wife’s needs. Also, she is an excellent housekeeper and folds clothes with military precision including fitted sheets (laugh). The office staff is also very responsive which is an additional plus for us. I would not hesitate to recommend First Light to anyone.
- Dwight Hunter






Michelle, Candace, Melva and Iris I have spoken to all of these wonderful ladies and they have been so caring and understanding ! A big shout out to my caregiver Sophie! She has been AMAZING! She is sweet and understanding! She goes above and beyond the call of duty! I have big issues with depression, and she has helped my depression quite a bit and I would be crying and upset, and she calms me down!!! Big thank you Sophie!!! Thank you for working with me Michelle through all the hard times! God bless! Mrs Edna Johnson!
- Edna Johnson






First Light staff have been phenomenal. Valerie has done an exceptional job. Office staff are good at checking on my needs and making it easy to contact. I am very pleased with the service. Carol Gonzales.
- Nick Gonzales






First Light has been a God send to me. I’ve had numerous surgeries and am unable to do light housework. Our helper is like part of our family. She does a remarkable job with cleaning and anything extra that we require. We are so happy with their services. I don’t know how I would get by without First Light and Sophia.
- nancy aiello






I have received great service from everyone in the office and great service from the provider who I have had consistently for at least 3 years continuously. I wouldn’t want to receive services from any other company or provider.
- Sue Krueger






Firstlight has been sending people to care for several years. They have all been caring people and well trained
- Dean Kintner






We love FirstLight Home Care… they are a great company. Our caregiver is awesome she is just like family.
- J Wheat-Vigil






So pleased with this company and how nurturing the care takers are with my parents
- Laura Shumac






Leave us a Review Online:
FirstLight Home Care of Pueblo, CO Strives to Achieve Service Excellence Every Day
Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Pueblo
805 Eagleridge Blvd #120, Pueblo
4.7 23 reviews
-
Jennifer Zeitz
★★★★★
2 months ago
I cannot say enough wonderful things about the care my mother received. From the very beginning, this agency demonstrated professionalism, compassion, and a genuine commitment to the well-being of their clients. They provided not just assistance, … More but peace of mind for our entire family during a time when it mattered most.
Every caregiver we encountered was kind, attentive, and respectful, always going above and beyond to ensure my mother felt comfortable, safe, and valued. The communication was excellent, and it was clear that they truly care about the families they serve.
Especially Jonathan, who made an incredible impact on my mother’s daily life. His patience, warmth, and attentiveness were truly exceptional. He treated my mother with dignity and kindness, taking the time to engage with her, listen to her, and ensure her needs were always met. It was evident that he genuinely cared, and that level of compassion made all the difference.
Because of Jonathan and the entire team, my mother was able to maintain her comfort and quality of life. I am deeply grateful for the dedication and heart they bring to their work. I would highly recommend this agency to anyone seeking trustworthy, compassionate, and top-quality care for their loved ones. -
Jonathan Black
★★★★★
4 months ago
I cannot say enough great things about this home care agency. The staff is professional, compassionate, and truly dedicated to the well-being of their clients. They go above and beyond to ensure comfort, dignity, and quality care. Communication … More is always clear and timely, and they genuinely treat families like their own. It gives such peace of mind knowing our loved one is in capable and caring hands. I highly recommend their services to anyone in need of dependable home care. -
Carol Dunn
★★★★★
2 months ago
Our caregiver Kennetha is great. She is kind and matter of fact with my husband's care. They play games and talk and give me a little break from being on call for a couple hours. -
Morgan Alber
★★★★★
a year ago
The entire staff at First Light Homecare treated myself and my mother with courtesy, kindness and care. The caregivers assigned to my mother were all caring and efficient. The office staff and Michelle were all courteous and very flexible … More when we had to change the schedule. They went out of their way to make sure that my mother had the care she needed. I recommend them to anyone who needs care. -
Dwight Hunter
★★★★★
a year ago
We have been with First Light for a number of years. My wife's disability has left her pretty much bed bound. The caregiver/aide/housekeeper/ friend has been a lifesaver. She is prompt, very thorough and is always very cognizant of … More my wife's needs. Also, she is an excellent housekeeper and folds clothes with military precision including fitted sheets (laugh). The office staff is also very responsive which is an additional plus for us. I would not hesitate to recommend First Light to anyone. -
Edna Johnson
★★★★★
a year ago
Michelle, Candace, Melva and Iris I have spoken to all of these wonderful ladies and they have been so caring and understanding ! A big shout out to my caregiver Sophie! She has been AMAZING! She is sweet and understanding! She goes above … More and beyond the call of duty! I have big issues with depression, and she has helped my depression quite a bit and I would be crying and upset, and she calms me down!!! Big thank you Sophie!!! Thank you for working with me Michelle through all the hard times! God bless! Mrs Edna Johnson! -
Nick Gonzales
★★★★★
a year ago
First Light staff have been phenomenal. Valerie has done an exceptional job. Office staff are good at checking on my needs and making it easy to contact. I am very pleased with the service. Carol Gonzales. -
nancy aiello
★★★★★
3 years ago
First Light has been a God send to me. I’ve had numerous surgeries and am unable to do light housework. Our helper is like part of our family. She does a remarkable job with cleaning and anything extra that we require. We are so happy with … More their services. I don’t know how I would get by without First Light and Sophia. -
Dean Kintner
★★★★☆
a year ago
People are very caring and timely. I'm not sure about the cost as I am a disabled veteran and VA is giving me some hours -
Sue Krueger
★★★★★
a year ago
I have received great service from everyone in the office and great service from the provider who I have had consistently for at least 3 years continuously. I wouldn't want to receive services from any other company or provider. -
Dean Kintner
★★★★★
a year ago
Firstlight has been sending people to care for several years. They have all been caring people and well trained -
J Wheat-Vigil
★★★★★
3 years ago
We love FirstLight Home Care… they are a great company. Our caregiver is awesome she is just like family. -
Laura Shumac
★★★★★
3 years ago
So pleased with this company and how nurturing the care takers are with my parents

Client Reviews
I cannot say enough wonderful things about the care my mother received. From the very beginning, this agency demonstrated professionalism, compassion, and a genuine commitment to the well-being of their clients. They provided not just assistance, but peace of mind for our entire family during a time when it mattered most.
Every caregiver we encountered was kind, attentive, and respectful, always going above and beyond to ensure my mother felt comfortable, safe, and valued. The communication was excellent, and it was clear that they truly care about the families they serve.
Especially Jonathan, who made an incredible impact on my mother’s daily life. His patience, warmth, and attentiveness were truly exceptional. He treated my mother with dignity and kindness, taking the time to engage with her, listen to her, and ensure her needs were always met. It was evident that he genuinely cared, and that level of compassion made all the difference.
Because of Jonathan and the entire team, my mother was able to maintain her comfort and quality of life. I am deeply grateful for the dedication and heart they bring to their work. I would highly recommend this agency to anyone seeking trustworthy, compassionate, and top-quality care for their loved ones.
- Jennifer Zeitz
I cannot say enough great things about this home care agency. The staff is professional, compassionate, and truly dedicated to the well-being of their clients. They go above and beyond to ensure comfort, dignity, and quality care. Communication is always clear and timely, and they genuinely treat families like their own. It gives such peace of mind knowing our loved one is in capable and caring hands. I highly recommend their services to anyone in need of dependable home care.
- Jonathan Black
Our caregiver Kennetha is great. She is kind and matter of fact with my husband’s care. They play games and talk and give me a little break from being on call for a couple hours.
- Carol Dunn
The entire staff at First Light Homecare treated myself and my mother with courtesy, kindness and care. The caregivers assigned to my mother were all caring and efficient. The office staff and Michelle were all courteous and very flexible when we had to change the schedule. They went out of their way to make sure that my mother had the care she needed. I recommend them to anyone who needs care.
- Morgan Alber
We have been with First Light for a number of years. My wife’s disability has left her pretty much bed bound. The caregiver/aide/housekeeper/ friend has been a lifesaver. She is prompt, very thorough and is always very cognizant of my wife’s needs. Also, she is an excellent housekeeper and folds clothes with military precision including fitted sheets (laugh). The office staff is also very responsive which is an additional plus for us. I would not hesitate to recommend First Light to anyone.
- Dwight Hunter
Michelle, Candace, Melva and Iris I have spoken to all of these wonderful ladies and they have been so caring and understanding ! A big shout out to my caregiver Sophie! She has been AMAZING! She is sweet and understanding! She goes above and beyond the call of duty! I have big issues with depression, and she has helped my depression quite a bit and I would be crying and upset, and she calms me down!!! Big thank you Sophie!!! Thank you for working with me Michelle through all the hard times! God bless! Mrs Edna Johnson!
- Edna Johnson
First Light staff have been phenomenal. Valerie has done an exceptional job. Office staff are good at checking on my needs and making it easy to contact. I am very pleased with the service. Carol Gonzales.
- Nick Gonzales
First Light has been a God send to me. I’ve had numerous surgeries and am unable to do light housework. Our helper is like part of our family. She does a remarkable job with cleaning and anything extra that we require. We are so happy with their services. I don’t know how I would get by without First Light and Sophia.
- nancy aiello
I have received great service from everyone in the office and great service from the provider who I have had consistently for at least 3 years continuously. I wouldn’t want to receive services from any other company or provider.
- Sue Krueger
Firstlight has been sending people to care for several years. They have all been caring people and well trained
- Dean Kintner
We love FirstLight Home Care… they are a great company. Our caregiver is awesome she is just like family.
- J Wheat-Vigil
So pleased with this company and how nurturing the care takers are with my parents
- Laura Shumac
Leave us a Review Online:
FirstLight® Home Care of Pueblo, CO is proud to be recognized as a Home Care Pulse endorsed provider.
We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.
Secure Objective Feedback
Vital feedback is gathered from our clients through monthly surveys.
Take Action
Client feedback is used to improve, innovate and ensure we continually provide exceptional care.
Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.












