About FirstLight
in Spokane and Coeur d'Alene
Why Choose FirstLight Home Care Spokane and Coeur d'Alene
At FirstLight Home Care of Spokane and Coeur d’Alene, we provide exceptional care so that your loved one has the support they need to enjoy the quality of life they deserve in the place they call home.
We exist to help people have their best day – every day – whatever that means for them. Our team of trusted care professionals in Spokane and Coeur d’Alene is passionate about providing personalized care, creating meaningful relationships and making a difference in the lives of others.
Stacey Mora, Psy.D., Director of Client Care
Stacey received her Doctoral degree in Clinical Psychology with a subspecialty in the treatment of Individuals, Families and Children in 1998 from the California School of Professional Psychology-Los Angeles. In her role as the Director of Client Care, she has found that the most effective way to help a client and their family navigate their challenges and embrace Home Care, is by using a Family Systems approach. This approach allows her the opportunity to see how FirstLight can help not only the client, but the primary caregiver and family as well. Her advanced training serves to guide and inform the way she assesses the unique needs of each client and facilitates the beginning and ongoing relationship with FirstLight. She strives to meet every client exactly where they are at by offering both an insightful and compassionate approach to Home Care.
Personally, Stacey’s hero is her father who suffered from Frontal Temporal Lobe Dementia for 23 years until his passing. This progressive degenerative disease of the brain has left an indelible mark on her heart as she truly understands what it means to endure “the long goodbye”. Moreover, FirstLight Home Care has been a blessing to Stacey as her mother has suffered unforeseen health challenges and required FirstLight’s services. The care her mother has received has ultimately allowed her to have more quality time with her Mom, which to Stacey is Priceless!
In her free time, Stacey enjoys hiking, gardening and traveling with her best friend and life partner, Chad. They are looking forward to becoming fur parents again, as they anticipate their long awaited Golden Retriever puppy joining their family soon.
Amber McIlreavy, Director of Caregiver Relations
Before joining FirstLight, Amber worked in the CNA field at North Idaho Advanced Care Hospital. She joined the FirstLight team as a caregiver. When an opportunity became available, she joined the office staff as a Care Coordinator overseeing caregiver retention. Through her creativity, compassion, and dedication to our values, she was promoted to our Director of Caregiver Relations.
Throughout her career, Amber has had a lot of upper level management experience overseeing both managers, employees and their operations. Her passion lies in teaching others how to become their best selves using their individualized strengths. In fact, her childhood ambition was to become an 11th grade English Teacher!
Amber is married to Evan and has three children: Isabella, Sterling, and Emily. As a family they really enjoy the outdoors including hunting, fishing, and hiking. Amber loves to learn new things and utilize her creative side whenever possible. She plays the violin, loves writing, and believes that family always comes above all else.
Jennifer Vest, Billing & Payroll Specialist
Jennifer earned a bachelor’s degree in Technical Writing and Information Design from Brigham Young University in 1999. Throughout her career, she has held many jobs using the organizational skills she learned as a Technical Writer. Her passion lies in designing information, and has used those skills in both volunteer work, and her career. One of her greatest achievements was helping open Hayden Canyon Charter as a member of their founding board. More recently, she assisted in writing and promoting a book called “rePURPOSE Your Mind.” In January of 2021 she wanted a job where she could give back to the community, so she joined the FirstLight team as a caregiver. Three months later, she joined the office staff as the Scheduler.
Jennifer is married to Jason and has 2 adult children, Robyn and Lawson. Her family also has four “adopted” Foreign Exchange Students, including: Oline from Norway, Nemo from Taiwan, Marco from Italy, and Cedric from Switzerland. In her free time, Jennifer enjoys reading, digital scrapbooking, knitting, hiking, camping, frisbee golf, and traveling.
Hailee Brown, Scheduler
Since she was old enough to work, Hailee has been a caregiver. From the very beginning she assisted in all facets of caregiving, including dementia, transfers, bathing, and brief changes. She worked in various places and with many different clients, including her own family members. What she loves the most about caregiving is being able to help someone who is not able to help themselves. She worked with her last client for three years until she got injured and was no longer able to provide the care her clients needed.
She worked in various jobs, but she really missed caregiving. So in the spring of 2022 she started looking for opportunities that would bring her back to caregiving. When she ran across the job posting as a receptionist and assistant scheduler for FirstLight Home Care she thought it was a perfect fit and perfect timing for her. Having been a caregiver herself, what she loves the most about working for FirstLight is how FirstLight has a caregiver focussed culture, treating their caregivers with respect. Hailee has now been promoted to lead scheduler and enjoys making sure clients and caregivers not only have what they need, but are happy.
Hailee’s world revolves around her daughter. She says they are like two peas in a pod. She loves to laugh and take life in stride. She also enjoys everything about music and concerts. But her favorite thing about life is Halloween. She says her motto is that any day can be Halloween.
Rachele McKnight-Stowell, Lead Scheduler
Rachele grew up with two disabled brothers who she adores and has cared for her whole life. In 2018, she began working with disabled and troubled youth. Her favorite youth to work with were her autistic clients. She came to FirstLight as a caregiver shortly after they opened their doors. Though they were new and couldn’t offer her many hours at first, she was drawn to FirstLight because they were honest with her and saw the potential in her to be a great caregiver. She enjoys being a caregiver with FirstLight because she loves spending time with the elderly. It gives her an opportunity to feel like she does when she is with her grandparents.
She joined the office team in the fall of 2022 where she continued to be a part time caregiver and part time office support. Recently, she has moved into a role as an assistant scheduler, a position she never knew she would have a passion for. She loves making sure that the caregivers have what they need, and loves matching the client to the caregiver. In making these matches, she hopes to meet not only their physical needs, but also create a personal bond between caregiver and client.
Rachele is raising four daughters and a beautiful grandbaby. They are her world. She considers herself a dance and horse mom. She enjoys camping, going to movies and swimming. She loves animals and has what she calls a “mini zoo” which includes jumping spiders, dogs, birds, a horse, a guinea pig and a tortoise. Her motto is that life is what you make of it, so get out there and make mistakes so you can learn and grow
After-Hours Care Coordinator
Brad Leggat, Co-Owner, Chief Relationship Officer
Brad is a co-owner and Chief Relationship Officer of FirstLight Home Care. Prior to owning FirstLight, Brad ran a successful insurance business in Hayden, Idaho. He is a winner of North Idaho Business Journal’s 40 under 40 award, which is awarded to successful business professionals under 40 years of age.
Brad is passionate about providing quality home care services because he has personal experience with the caring process that he and his family went through. His mom and dad have both passed away after requiring home care services, and he knows firsthand how important it is to have compassionate and reliable caregivers.
Brad is also a devoted husband and father. He has been married to his “college-sweetheart”, Jenna Griffitts-Leggat, for 17 years, and they have three children: Van (12), Phoebe (9), and Grey (6).
Brad is committed to providing FirstLight Home Care clients with the best possible care. He understands that each client has unique needs and preferences, and he works with his team to create a care plan that is tailored to each individual.
Matt Zastrow, Co-Owner
Matt’s first venture into business ownership was in his early 20’s with an investment from his grandparents. Since then, he has gone on to open 9 businesses across several different industries. He has opened businesses in Nevada, Oregon, Arizona, Canada and Idaho.
In 2019, Home Care was introduced to him and he found that it was a perfect fit. He diligently searched out the company that aligned with his values and he found that in FirstLight. Simultaneously, his grandmother was receiving 24/7 in home care which allowed her to stay where she wanted to be (at home) rather than go into a facility. She was able to stay home until the end of her life at 98 years old, because of the help from amazing caregivers.
Each day as care is provided to so many through FirstLight, it reminds him of his grandparents. It is a beautiful way to honor their memory and the impact they had on his life.
In his free time Matt enjoys spending time with his children doing anything and everything active, especially boating, any sport that involves a ball and riding their bikes around town.
Vision & Mission
At FirstLight Home Care, we envision a world in which all adults may age with comfort, dignity and independence in the place they call home. We exist to help people have their best day, every day. Our mission is to provide compassionate home care so that the families we serve have peace of mind knowing their loved ones are receiving the support they need to enjoy the quality of life they deserve.
Core Values
We live these core values every day, without compromise. It is what we believe in above all else as they guide our home care company and team members to help us achieve our mission.
