About FirstLight
in Coeur d'Alene

Why Choose FirstLight Home Care Coeur d'Alene

At FirstLight Home Care of Coeur d’Alene, we provide exceptional care so that your loved one has the support they need to enjoy the quality of life they deserve in the place they call home.

We exist to help people have their best day – every day – whatever that means for them. Our team of trusted care professionals in Coeur d’Alene is passionate about providing personalized care, creating meaningful relationships and making a difference in the lives of others.

Stacey Mora, Client Relations Specialist

Stacey received her Doctorate degree in Clinical Psychology in 1998 from the California School for Professional Psychology-Los Angeles. Over the last two decades, her clinical experience has extended from the mental health field to the business world. With personal growth being at the center of Stacey’s passion, she has worked with individuals, children and their families to bring about lasting change in the family system. In the business world, she has worked with countless customers and employees to create a culture of excellence in the field of customer service, employee growth and job satisfaction.

Personally, Stacey’s hero is her father who has suffered from Alzheimer’s disease for the last twenty years. This progressive degenerative disease of the brain has left an indelible mark on her heart as she continues to learn what it is to thrive as she endures “the long goodbye.” Moreover, FirstLight Home Care has been a blessing to Stacey as her mother has suffered unforeseen health challenges and required their services. The care she has received has ultimately allowed her more quality time with her Mom, which to Stacey is priceless!

In her free time, Stacey enjoys hiking, gardening and exploring the Pacific Northwest with her best friend and life partner, Chad and their feisty Olde English Bulldog, Gracie.

Amber McIlreavy, Caregiver Relations Specialist

Before joining FirstLight, Amber worked in the CNA field at North Idaho Advanced Care Hospital. She joined the FirstLight team as a caregiver in January of 2021. When an opportunity became available, she joined the office staff as a care coordinator overseeing caregiver retention in April of 2021. Throughout her career, Amber has had a lot of upper level management experience overseeing both managers and employees. As a manager, she was responsible for recruiting, development and general operations, overseeing multiple locations. Her passion lies in teaching others how to become their best selves. In fact, her childhood ambition was to become an 11th grade English Teacher!

Amber is married to Evan and has three children: Isabella (9), Sterling (7), and Emily (2). As a family they really enjoy the outdoors including hunting, fishing, and hiking. Their favorite animal to hunt is deer, “because it tastes the best.” Amber loves to learn new things. She plays the violin, loves to write non-fiction, and enjoys coloring.

Jennifer Vest, Scheduler

Jennifer earned a bachelor’s degree in Technical Writing and Information Design from Brigham Young University in 1999. Throughout her career, she has held many jobs using the organizational skills she learned as a Technical Writer. Her passion lies in designing information, and has used those skills in both volunteer work, and her career. One of her greatest achievements was helping open Hayden Canyon Charter as a member of their founding board. More recently, she assisted in writing and promoting a book called “rePURPOSE Your Mind.” In January of 2021 she wanted a job where she could give back to the community, so she joined the FirstLight team as a caregiver. Three months later, she joined the office staff as the Scheduler.

Jennifer is married to Jason and has 2 adult children, Robyn and Lawson. Her family also has four “adopted” Foreign Exchange Students, including: Oline from Norway, Nemo from Taiwan, Marco from Italy, and Cedric from Switzerland. In her free time, Jennifer enjoys reading, digital scrapbooking, knitting, hiking, camping, frisbee golf, and traveling.

Nicole Norton, Care Coordinator

For 13 years, Nicole Owned and operated The Kitchen Engine. She loves caregiving and earned her CNA in 2017. Once she earned her CNA she began working at the VA hospital as a float CNA in the ICU. She is passionate about collaborating with others, customer service, creative structure, and she loves working with people and making connections. She chose to join the FirstLight team at the beginning of 2022 as a care coordinator because she loves the energy of the staff. She loves that everyone on the team is fully engaged in their effort to grow.

Nicole has two growing active teen boys. Together, they enjoy riding dirt bikes, skiing, and pretty much doing any outdoor activity. Nicole loves to cook, and bake for others. She is a music connoisseur. She loves to sing, play guitar, play the piano, and write music. Her most recent adventure is learning to fly. She is compassionate and kind, and loves to see people succeed.

Vision & Mission

At FirstLight Home Care, we envision a world in which all adults may age with comfort, dignity and independence in the place they call home. We exist to help people have their best day, every day. Our mission is to provide compassionate home care so that the families we serve have peace of mind knowing their loved ones are receiving the support they need to enjoy the quality of life they deserve.

Core Values

We live these core values every day, without compromise. It’s what we believe in above all else as they guide our company and team members to help us achieve our mission.

Focus on Relationships First

We have a genuine concern for the health and well-being of others and an incredible opportunity to help people live their best lives. By focusing on relationships, we create caring environments where people are encouraged to use their unique experiences and backgrounds to create lasting bonds. This is our Culture of Care philosophy that motivates us to do more as we serve others.

Act with Integrity

We’re honest, trustworthy and committed to doing the right thing. Providing service with integrity means we consistently do what we say we’re going to do, communicate with transparency and hold ourselves accountable for our actions.

Give Joy

We find, bring and share joy in our work every day. By practicing kindness, gratitude, and having a positive attitude, we bring happiness and genuinely make people feel good.

Grow Together

We strive to build and nurture a culture that creates strong teams, fosters curiosity and connects ideas. This drives us to break the status quo and, together, find ways to consistently improve and grow.

Make a Difference Every Day

Each day we are inspired to make a difference in people’s lives, and we have a sincere desire to make the world a better place. We seek to improve the lives of others through our dedication to reliable, professional first-class service.