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Home Health Aide, Certified Nurse Assistant, Personal Care Assistant

Join Our Caregiving Team


The Home Health Aid (HHA), Certified Nursing Assistant (CNA), or Personal Care Assistant (PCA) is responsible for personal care and assisting with activities of daily living with clients in their homes. All employees must be committed to the concepts, philosophy, and mission of FirstLight and possess the desire to assist individuals to maximize their independence and reach their fullest potential in their personal residence.



  1. Supervised by: Client Care Coordinator/RN Manager
  2. Workers Supervised: N/A

Essential job duties for this position include the following items. Other duties must be performed as assigned or required

  • Provide general attention to the non-medical needs of the client(s) following an established Service Plan/Care Plan.  This may include personal hygiene, toileting, bathing, oral care, hair, and/or skincare
  • Assist client(s) in and out of bed, excluding the use of mechanical lifting equipment unless trained and documented as competent
  • Assist client(s) with walking, including the use of walkers and wheelchairs, when applicable
  • Provide meal planning, preparation, and feeding as required
  • Provide medication reminders
  • Remind clients to complete prescribed exercises when instructed by the appropriate health care professional
  • Remain in client vicinity at all times during shift and report any unusual incidents and act quickly in cases of emergency
  • Utilize the FLHC required time management system for Clock-in and Clock-out procedures when reporting for work and when clocking out from work
  • Document services delivered in accordance with FirstLight Home Care policies and procedures
  • Record and report changes in the client’s physical condition, behavior, or appearance to the supervisor
  • Report any unusual incidents and act quickly in cases of emergency
  • Adhere to HIPAA regulations
  • Provide general companion care services, and homemaker services
  • Participate as requested in the quality assurance reviews and evaluations of FirstLight’s services
  • Stay current with changing technology, including software programs
  • Uphold, support, and promote all company policies and procedures

To perform this job successfully, the individual in this position must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skills, abilities, certifications, and educational experience required.


  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
  • Ability to effectively interact with clients, families, and FirstLight team
  • Personal care Training Program Certification and Competency


  • State required certifications may be required
  • Must possess and maintain a valid Driver’s License and maintain adequate auto insurance


  • Ability to read and understand short instructions, correspondence, and memos
  • Ability to effectively communicate through written and verbal language
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization


  • Ability to evaluate situations and make complex decisions using critical thinking and reasoning

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision distance vision, peripheral vision, and the ability to adjust focus. The work environment is in an office and/or indoors in a resident’s home and may contain a potential exposure to illness and/or body fluids. The noise level in the work environment is usually moderate.