Love comes from many sources and in many forms, but the way we serve others, especially as we age, comes from the heart at FirstLight. There was a loved one whom I visited at a nursing home every other week. She was a remarkable woman who was over 100 years old. Her family, though living in other states, did everything they could to support her, especially during the isolating days of COVID. They called, followed up, masked up, and sent their love from afar. Still, the strain on a family can be significant. Sometimes, all we want is to be there—to hold a hand, see a face, hear a voice, share a story, or remember a cherished memory.

But connections can be found in creative ways. I would open an iPad, dial a phone number, and reintroduce her to her son, daughter, granddaughter, or great-granddaughter. When I visited, I sang her favorite songs—“Que Sera, Sera” and “Take Me Out to the Ball Game”—songs that brought back joyful memories of her family times. I would wheel her from her room to a cozy space where we could sit and play cards. She remembered the kings, queens, numbers, and suits—playing almost on autopilot. Slowly, her smile would return, and though she might not always understand everything, she was present and content in those brief moments of sharing.
I would FaceTime her daughter in another state, and together they would reminisce about loving memories of family—whether it was life in Paterson or their move to Oradell. These conversations, though brief, made a world of difference. The family was able to reconnect with the family of all ages, and joy was present for everyone involved.
So, how do we serve? To give is to receive. Whether through memories, stories, technology, a voice, a touch, a game of cards, a smile, or a laugh—love finds a way. Even when it feels like what we do isn’t enough, it may be just enough. Let us always seek ways to connect, for in those moments of giving, we receive the gift of love.
Boyd Lowry Owner, CEO
FirstLight Home Care of Bergen County