FirstLight is About People
What We Do
Providing first-class personal service to help you or a loved one maintain independence and quality of life is always our upmost priority.
We’re not content to simply help people get through the day – we want to help them have the best day possible, filled with exceptional care, joy and accomplishment.
Today and every day.
Why We Do It
We believe in the mana (power) of people. We thrive on building relationships and helping people get the most out of life.
We know your first priority when choosing a home care provider is finding someone you can trust and rely on… someone who will care for your loved one as you would, and as we would our own.
We’ve been where you are, and this is one of the main reasons we chose to be in this business.
Meet the Team
We are passionate about partnering with good people and organizations to provide exceptional home care in Hawaiʻi.
We seek extraordinary caregivers who understand our work is not a job, but a calling. With this mindset, motivation comes from the heart.
Our caregivers are the most significant members of our team in delivering our service commitment to others. By embracing each day with values of trust, honesty, respect, integrity, and dedication, we cultivate our relationships to the benefit of each caregiver.
Although many service businesses stress “clients first,” we are impassioned that our caregivers should be put first alongside our clients. When caregivers are well cared for, they, in turn, are inspired to provide exceptional care to our clients. It’s a win-win!
FirstLight is very selective in choosing professional caregivers. We look for reliable, attentive, experienced, considerate, and compassionate qualities to name just a few. From our initial screening process to our thorough orientation and in-depth, ongoing training, we are committed to continually empowering our caregivers with the support to deliver exceptional care.
JoAnn Wasson, Client Care Supervisor
Hi there! I’m JoAnn, and I’m excited to meet you. Caring for others and supporting families is my joy in life and I’ve tried to be a loving helper wherever I go. My background is in family support, education, and elder care. My husband and I live in Kaneohe with our two teenage daughters and our little doggies Spikey and Cocoa. I love swimming, cooking, traveling, gardening, and enjoying time with family and friends. One of my dearest life experiences was being raised by my grandparents. They worked hard but knew how to enjoy life, and taught me how to love others and understand the value of family and friendships. In our family food is love, and I learned how to cook from my two Grandmas. This is a joy for me but not always great for the waistline! I’ve been in love with cooking and nurturing others all my life, so it’s a pleasure to work with our families, caregivers, and community partners at FirstLight Home Care. It’s great to be part of an incredible ‘ohana of leaders and caregivers who are dedicated to serving and offering our very best to those we care for. I’m looking forward to meeting you!
Jordan Topping, Human Resource Generalist
Hi everyone! My name is Jordan, and it’s great to meet you. I am a recent college graduate who was lucky enough to work part-time at FirstLight while completing my education at the University of Hawaii. My time working part-time provided me with a newfound appreciation for the Home Care industry, the people within it, and the positive impact it has on our community. It also showed me that relationships are one of the most vital aspects of providing high-quality care. This is why I am so excited to be taking on a role that allows me to directly cultivate a care team that will leave an unforgettable impression on those they meet.
Regarding my background, as aforementioned, I recently graduated from the University of Hawaii with degrees in Communication and Political Science. Some of my hobbies include going to the beach, basketball, video games, and spending time with my family and friends. If you see me out and about, there’s a 90% chance I am wearing an article of clothing that showcases a sports team logo. After all, watching sports like football and basketball has been a huge part of my life ever since I was a little kid. Besides that, I love enjoying good food and great company; you can never have enough of either of those things!
Kayoko Miura, RN, CHPN, Clinical Trainer
It was losing my mother when I was ten that impacted my career choice as a hospice nurse. While working as a new nurse, my mother-in-law came to live with us. We took care of her for eight years until she passed away at home. It was an extraordinary journey. With all my nurse training, I thought I was well equipped as a caregiver. Wrong! I didn’t know what to do and where to go each time an issue arose. Doctors and my nurse friends weren’t much help either. They were as clueless as I was. Though my mother-in-law was a super easy patient, I learned caregiving the hard way. That is why I feel passionate about being a support to professional and family caregivers.
No matter how you do it, caring for loved ones is not easy. You will be exhausted from sleepless nights, angry at times, and may feel guilty. It is all normal. Allow yourself to go through those emotions. Then, call us. We can figure things out together. No Guarantee to solve all problems, but we will be there, right by you. Let us walk through this journey together.
Now, I am a grandma of three. Yikes! When did this happen? I am training myself to become a sweet old lady. Fortunately, I have teachers all around me. Witnessing the wisdom of elders is the greatest reward of my job.
Lauri Topping, CDP, Administrator, Owner
Mother of two, wife of one, and friend to many. I started my career in accounting and realized serving and helping others was what makes me tick. I have a knack for anticipating people’s needs and organizing just about anything, which is why I am tasked with ensuring everything runs smoothly and efficiently at FirstLight. I am a Certified Dementia Practitioner who develops personalized, engaging care plans for clients with various forms of dementia.
Put me in the company of a first grader or let me talk story with kupuna and I’d call it a good day. I am least excited about cooking dinner but will stop anything to bake – I am always looking for a reason!
As you’d expect, I LOVE being with my family and friends, but also enjoy time spent volunteering at Hawaiʻi Cat Foundation’s Sanctuary. And just as important to me is surfing dawn patrol and playing with my two cats, Kama and Koa.
Scott Topping, Owner
Father of two, which nicely matches my wifeʻs account of things above. Unlike Lauri, I am still trying to discern what I want to be when I grow up. I will attest to the dinner hour is a time of frowns and tension. Even the cats, in their own parallel universe squabble underfoot in this uncertain window of time around 6 PM – determined not to miss out on a single bite. In the end, we eventually eat something and the kids, if around, are quick to avoid the cleanup.
As to other pursuits, I am content with routines that are efficient and effective. A must-have is a proper amount of exercise, good nutrition, (including an occasional glass of wine), and lots of music. I like photography, cars, Jeeps, and snorkeling. If I could add one thing as a hobby it would be a garden – but I am short on real estate. While I thought my idea to fill in our aging swimming pool with dirt would be an excellent plan to resolve the garden space needed, I seem to have misjudged the fondness that certain family members have for the decaying swimming pool, even when it is not in use! For now, I am very content to take on the challenge of our FirstLight Home Care business with my wife and business partner. We look forward to serving our communities.
But enough about us—let’s talk about you.