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What People Are Saying

Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.

FirstLight Home Care IconFirstLight Home Care

640 S Washington St #212, Naperville

5.0 2 reviews

  • Laura D'Souza’s Avatar

    Laura D'Souza
    ★★★★★
    3 weeks ago

    I want to complement First Light Home care for their caregiver, Vicki. I needed help with my Husband who has large stage Alzheimers, and she has been a Godsend! All of her experience in caregiving has helped me navigate thru the continuing … More stages of his illness, and I am very, very grateful for all the knowledge she has shared with me. She is so dedicated to her patients, and her only concern is their comfort, and to keep them happy and content. She is a lovely person who always has a smile on her face, and loves what she does.I’m so grateful Vicki will continue with me on this difficult journey. I highly recommend First Light’s Team for caring for your loved one.
  • Lisa McQueen’s Avatar

    Lisa McQueen
    ★★★★★
    a month ago

    I reached out to FirstLight Home Care for assistance for a surgery and short term recovery. It was an unusual circumstance for me and my husband, but Moura understood the uniqueness we had and was more than willing to work with us to provide … More support that we would need over a couple days. Moura and Vicki were extremely caring, compassionate, and so helpful. They went far above our expectations ensuring various things were taken care of allowing us to focus on my rest and recovery without worry about day to day tasks that needed to be done.
    I highly recommend FirstLight!

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Client Reviews

I want to complement First Light Home care for their caregiver, Vicki. I needed help with my Husband who has large stage Alzheimers, and she has been a Godsend! All of her experience in caregiving has helped me navigate thru the continuing stages of his illness, and I am very, very grateful for all the knowledge she has shared with me. She is so dedicated to her patients, and her only concern is their comfort, and to keep them happy and content. She is a lovely person who always has a smile on her face, and loves what she does.I’m so grateful Vicki will continue with me on this difficult journey. I highly recommend First Light’s Team for caring for your loved one.

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I reached out to FirstLight Home Care for assistance for a surgery and short term recovery. It was an unusual circumstance for me and my husband, but Moura understood the uniqueness we had and was more than willing to work with us to provide support that we would need over a couple days. Moura and Vicki were extremely caring, compassionate, and so helpful. They went far above our expectations ensuring various things were taken care of allowing us to focus on my rest and recovery without worry about day to day tasks that needed to be done.

I highly recommend FirstLight!

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FirstLight Home Care of Naperville Strives to Achieve Service Excellence Every Day

FirstLight® Home Care of Naperville is proud to be recognized as a Home Care Pulse endorsed provider.

We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.

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Vital feedback is gathered from our clients through monthly surveys.

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Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.

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