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About FirstLight
in Omaha

FirstLight is About People

We know your first priority when choosing a home care provider is finding someone you can trust and rely on… someone who will care for your loved one as you would, and as we would our own. We’ve been where you are, and this is one of the main reasons we chose to be in this business.

Jaye Firmature McCoy, Owner

Jaye Firmature McCoy, Owner

Born and raised in Omaha, Jaye has a passion for serving others. Jaye’s business experience comes from the Firmature Family Restaurants and 25 years of ownership of Diamond Laundry Service. Jaye took care of her own aging parents and understands the challenges and needs of today’s aging population and their family caregiver’s.  Her satisfaction comes from knowing she is enriching the lives of others by providing quality caregivers to families. “FirstLight Home Care has provided me with the incredible opportunity to reach out not only to our clients but also to the larger community. It is a great gift to own a business that feels like a ministry.”

Tracy Connor, Client Care & HR Manager

Tracy Connor, Client Care & HR Manager

Tracy has been employed in the health care staffing industry since 2003. She cared for her husband with heart and kidney disease over many years. She personally understands the difficulty of keeping loved ones safe and cared for in their homes. Her business knowledge and staffing experience is a proven foundation for assessing our clients and implementing FirstLight’s special brand of client care. “Building trusted relationships and providing outstanding communication is the keystone to providing exceptional care. I am truly blessed by the privilege of making a difference in the lives of FirstLight Home Care clients and their families.”

Christy Culver, Scheduling & Accounts Manager

Christy Culver, Scheduling & Accounts Manager

Christy has worked in home health since 2013, both as a scheduler and caregiver. She intuitively understands the needs of our clients and is able to select the right caregiver to complement the unique needs of each person.  Christy is a master at multi-tasking and always strives for exceptional care.  “Our clients and our caregivers are my top priority. I have found great joy in providing the perfect match.”

Stephanie Madej RN, BSN, Client Care Director

Stephanie Madej RN, BSN, Client Care Director

Stephanie  has extensive experience working in homes, assisted & skilled nursing communities and hospitals  as a caregiver, nurse  and Director of Nursing. Stephanie is very skilled in building team relationships with clients, families, and caregivers to provide the best care possible. “I am so honored to join FirstLight Home Care as it truly feels like home.  The compassion, respect and kindness is so welcoming for caregivers, clients and families. I feel like we treat everyone as our own family!”

What Makes Our Omaha In-Home Care Different?

  • All of our caregivers are direct employees (not contractors) – state licensed where required and thoroughly screened with a corresponding background-check – and must pass through our rigorous in-home care training.
  • We are a fully compliant home healthcare agency regarding the privacy of every client’s personal health data, with caregivers trained in privacy issues.
  • Following our thorough recruitment and home care training, all of our employees must go through our unique Culture of Care training and orientation process.

Providing the Best Home Care, Senior Care and Elderly Care in Omaha

You and your family are special, so it takes a special kind of person to be an Omaha FirstLight Home Care caregiver. Compassionate, caring, sincere, experienced, and attentive: these are just some the qualities we insist that our home companions possess. We care about the quality of our at-home caregivers because you care enough to invite us into your home—into your life—allowing us to share in all the ups, downs, and joyful moments that make your family unique. And that’s a trust we don’t take lightly. Ever.

Most people prefer to stay in their home, among familiar and comfortable surroundings. That’s why we provide home care services wherever home is – a nursing home, assisted living facility, retirement community or hospice. Providing first-class personal service to help you or a loved one maintain independence and quality of life is always our utmost priority.

Our Core Values & Home Care Commitments

Our Culture of Care Promise

At FirstLight Home Care of Omaha, a leading home care agency, the genuine health and well-being of others is our greatest concern. We vow to provide first-class personal service for our clients so that they may enjoy warmth, independence and relaxed comfort in their own home or any setting.

FirstLight Home Care is built on a solid foundation of core values and dedication to client happiness, peace of mind, and quality of life that supports our Culture of Care—our commitment to service excellence, personal growth, and accountability.

The Caregiver Bond

At FirstLight Home Care of Omaha, our extraordinary caregivers are the most significant members of our team in delivering our service commitment to others. By embracing each day with values of trust, honesty, respect, integrity and dedication, we cultivate our relationships to the benefit of each caregiver and the entire organization as a whole. FirstLight promotes a caregiving atmosphere where diversity is respected, quality of life is valued, personal ambitions are attained, and the FirstLight Culture of Care is emboldened.

Vision & Mission

At FirstLight Home Care, we envision a world in which all adults may age with comfort, dignity and independence in the place they call home. We exist to help people have their best day, every day. Our mission is to provide compassionate home care so that the families we serve have peace of mind knowing their loved ones are receiving the support they need to enjoy the quality of life they deserve.

Core Values

We live these core values every day, without compromise. It’s what we believe in above all else as they guide our company and team members to help us achieve our mission.

Focus Relationships First

Focus on Relationships First

We have a genuine concern for the health and well-being of others and an incredible opportunity to help people live their best lives. By focusing on relationships, we create caring environments where people are encouraged to use their unique experiences and backgrounds to create lasting bonds. This is our Culture of Care philosophy that motivates us to do more as we serve others.

Make A Difference Every Day

Make a Difference Every Day

Each day we are inspired to make a difference in people’s lives, and we have a sincere desire to make the world a better place. We seek to improve the lives of others through our dedication to reliable, professional first-class service.

Act with Integrity

Act with Integrity

We’re honest, trustworthy and committed to doing the right thing. Providing service with integrity means we consistently do what we say we’re going to do, communicate with transparency and hold ourselves accountable for our actions.

Give Joy

Give Joy

We find, bring and share joy in our work every day. By practicing kindness, gratitude, and having a positive attitude, we bring happiness and genuinely make people feel good.

Grow Together

Grow Together

We strive to build and nurture a culture that creates strong teams, fosters curiosity and connects ideas. This drives us to break the status quo and, together, find ways to consistently improve and grow.