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What People Are Saying

Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.

FirstLight Home Care of Omaha IconFirstLight Home Care of Omaha

2717 South 88th Street, Omaha

4.4 16 reviews

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    Bryan Tesch
    ★★★★★
    a month ago

    First light sent a wonderful caregiver to take care of my mom.When we had plans for the evening comma we will definitely be using their service again !
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    Pamela Frank
    ★★★★★
    3 years ago

    Our mother was in end stages of pancreatic cancer we were needing someone to help with cares as she became bed bound quickly. Stephanie & Jaye (the owner) responded to an e-mail on a Sunday, Stephanie called me Monday morning & … More was able to get care set up for that same day starting @ 7:00 that night. They were amazing from the office staff to the ladies who cared for our mother we can not say enough great things. For us being our mom was "faith filled" having a company that isn't afraid to have their staff say "God Bless" and treat a woman who isn't responding with amazing respect & kindness. Connie our last care giver knew the signs that mom was going to be passing soon & just let me know so that way we as a family could encircle the bed & be with mom as she took her last breath. Lydia, Amy, Connie are a few I met there were others & our family said EVERY single one of them was great at what they did. Thank you Jaye & Stephanie & all the staff for making this tough time much easier.
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    Dee Dee Elkins
    ★★★★★
    8 years ago

    The staff has always been very helpful. My care giver is very dependable, always arrivals on time and completes the tasks in a timely manner. She's got a great personality and loves to visit with you. I definitely think it's … More a great service
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    Kristin Robison
    ★★★★★
    4 years ago

    First Light has been wonderful to work with, especially during the difficult time of COVID. Their caregivers are very professional and have been great in dealing with and caring for with my father with dementia.

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Client Reviews

Caring, reliable, concerned, experienced — we could not be happier with the service FirstLight has provided our family. They listen and treat each case individually so they can match the right caregiver to the specific need.

I think FirstLight is a great company and they really care about their families, clients and caregivers. I appreciate everything they do.

Dependable! Never question their abilities! I’ve had peace of mind ever since I chose them.

Helpful and cooperative with dedicated employees who do their best to care for their clients.

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FirstLight Home Care of Omaha, NE Strives to Achieve Service Excellence Every Day

FirstLight® Home Care of Omaha, NE is proud to be recognized as a Home Care Pulse endorsed provider.

We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.

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Secure Objective Feedback

Vital feedback is gathered from our clients through monthly surveys.

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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.

Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.