Home Care
Reviews
What People Are SayingHear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Scottsdale
4301 N 75th St #201, Scottsdale
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This company is absolutely incredible. My mother was in the final stages of her battle with cancer, and while it was obviously very emotional, it was also highly unpredictable In terms of how much help we would need and the ability to provide … More notice on the changes happening on a daily basis. Taylor was extremely flexible with scheduling to provide care however needed, and also very compassionate every step of the way. Our scheduled caretaker Myah was also extremely loving and kind to my mother. Although she actually only had one day with her before my mother quickly declined, I know that even that brief interaction was very helpful and appreciated. She provided companionship and love, as well as the quality of caretaking my mom desperately needed in her final days. I am so grateful for this team and I highly recommend them to anyone looking for a quality caretaker for their loved ones who genuinely cares about their wellbeing and is willing to get outside the box however necessary.
Thank you with all of my heart! -
FirstLight’s caregivers were able to get my mom to interact, go outside, and eat when I couldn’t. They made her smile and she looked forward to there being here, even when she was too tired to do much. They made the days pass easier for … More both of us. I knew she was in good hands, and my mom was comfortable around both of her caregivers. -
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Thanks to First Light for the adaptability in helping me at this time of my life. I've especially enjoyed the abilities of Chelsea and Wendy in helping me through this time of my life! -
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We were beyond pleased with the kind and compassionate caregiving that our mother received from Firstlight Home Care. Every interaction we had with them – whether from Chelsea and Taylor in the office to the caregivers was exceptional! … More They were so flexible with our changing schedule and always quickly responsive to our communications.
Hasifa and Juanita get a special recognition for their wonderful care. The peace of mind we had during this period was truly a blessing! Thank you all again!! -
We had such a great experience with this company, they've given our family so much peace of mind. -
We recently used FirstLight Home Care of Scottsdale for the caring of my grandfather while on vacation in Arizona and highly recommend to anyone in need of a caregiver. The overall experience was just fabulous and having care set up really … More allowed my family to have peace of mind while traveling. From the initial call, Taylor really took the time to listen to what we needed in terms of care for my grandfather and matched her staff flawlessly. Donovan, Lauren, Janet and Carrie, were caregivers that assisted us during our stay. All were punctual, kind and patient with my grandfather. I really appreciated Taylor’s exceptional service during the stay as well as she was in constant communication, checking in to see how the caregivers were working with my grandfather. My family and I plan on being back in Scottsdale in the new year and will definitely be reaching out again. We so appreciate Taylor, Donovan, Lauren, Janet and Carrie for taking such
great care of my grandfather. Thank you! -
Hands down the best company to work for. I couldn't be happier. Office staff are supportive, knowledgeable and always there if you need them. -
Charity is amazing! She is a real asset to FirstLight Home Care. She has been very communicative with us throughout her time spent caring for our father. She has gone above and beyond to treat our dad like he is part of her family. We are … More excited to have her back in a few weeks and grateful for her flexibility and availability. The follow up and overall interaction with the team at FirstLight has been wonderful. I would highly recommend your services to anyone looking for help. Thank you for all you’ve done to help our family during this very difficult time. -
First time using a home care service for mom… Didn't know what to expect…I can assure you I made a great decision with this company… the owners make the first assessment visit and are very pleasant and thorough… mom's … More care giver is Georgia (Gege) and she and mom get along so well… just a spectacular woman with a heart of gold… gets mom showered and cleaned up, sorts her clean laundry into daily piles, cleans up s few areas of mom's and then they just hang out… it's wonderful. Worth every penny. -
We are so impressed with FirstLight Home Care. Everyone has been so helpful, professional, dedicated and caring.
We needed help for our elderly mother during over night hours, 7 nights a week. They made the process so smooth & the caregivers … More are wonderful.
Our night time caregivers are Bernadette & Jazmaine. They are exceptional to work with. They show up on time with a smile ready to get to work. They are professional, experienced, kind and caring. We feel very fortunate to have their help.
Working with FirstLight Home Care has been a positive experience for our family. -
George here, I have been very pleased with the service I have received. My caregiver Mable has been amazing meets my needs in everything . My home has never been cleaner ,laundry done put away beds made etc. Before this 11 companies failed … More at service I needed I’m very thankful. -
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Georgia F is great a very competent driver and anticipates my every need and I enjoy her company and our conversations when she is here thank you for help. -
Taylor and the staff at first light have been wonderful we had a few small communication issues for a bit but for the most part everything has been running smoothly. They have some amazing caretakers there my father is a very difficult … More impatient person sometimes and both Heather and Georgia have been wonderful he really enjoys their company we really appreciate all that they do for him and their patience and understanding. -
First Light provided us with the perfect caregiver, Noel, who was an immediate hit with my husband who is suffering from dementia. In a short period of time, my husband felt that Noel was his best friend. My husband responds to him better … More than he does to me! -
Great service! Very helpful! -
The entire staff has been spot on since we have been working with them. After an unsuccessful relationship with another Scottsdale group I have found First Light checked all boxes and maintains a high level of professionalism along with … More great communication skills. -
Compassionate, caring, responsive and knowledgeable. A wonderful organization to trust with the care of your loved ones! Highly recommend! -
Once I understood hat we were trying to, everyting has been going well. Dyamond has been very helpful, and we are communicating well. Thank you -
First Light was so helpful for me. They worked with me and I had care the very next day exactly when I needed it. My caregiver was Sarah and she was smart, efficient, hard working and pleasant to be around. Sarah did everything I asked … More with a great attitude. Office staff was easy to communicate with and answered all my questions and concerns. They made a difficult time a bit easier to do. Thanks First Light. -
I received Jenn’s contact information through a home health service agency. It was the best thing that ever happened to our family for the care of my father who has dementia and is 93 years old. Jenn has been very patient, honest and straightforward … More and has spent a lot of time speaking with me and answering all my questions and giving advice.She has been in this Caregiver industry for decades and she knows what she’s doing. She is a very lovely person and truly cares for the family and person who needs caregiving.
Our caregiver Weini is wonderful. She keeps my father engaged through different activities, such as reading, puzzles, physical activities, and I see a tremendous difference in my father. Because of Weini‘s care, my father sleeps better at night. I would recommend FirstLight Home Care of Scottsdale to anybody who needs a caregiver for a loved one. -
Absolutely love this company of Caregivers! We are blessed over and beyond to have the quality care and love in my clients home. Highly recommend. ⭐️⭐️⭐️⭐️⭐️ -
I highly recommend this facility. Experienced caregivers who truly love and enjoy providing quality care. -
I have had several different companies over the years, but truly Firstlight caregivers are above the rest, the experience and reliability. You can tell they genuinely enjoy helping those in need. -
I would like to take this opportunity to leave a review for FirstLight HomeCare of Scottsdale.
I have a very dear friend who used FirstLight for her husband up until the day he passed. The care that he received was TOP notch, but what … More stood out the most in all that I witnessed was the professionalism and compassion that each caregiver brought, every time they came through the door. This took an enormous amount of pressure off during one of the hardest times of my friend’s life and helped lighten her load.
The entire staff, caregivers and office, were able to take some of the burden away which enabled her to just love her husband.
I will always recommend FirstLight to anyone who is in need of care, whether it be help with housework or shopping, errands or complete care for a loved one.
FirstLight is THE elite, of the elite. -
This is my first experience with home care and First Light has been there for me. I have asked many questions of which they have worked with me on to make the best decisions. I recommend them and they are not hard to work with.
The owners … More and staff are terrific. -
This company was wonderful to work with! I was having trouble finding a company that would provide four hour care to and from a procedure. I spoke with Sam and he assured me that FirstLight would be able to assist. Sam contacted his … More billing department to see the most effective way to bill me. I appreciated the time and care that he gave me. I was assigned to Marisha that showed up on time and was a delight. My procedure took longer than I had anticipated and Marisha was flexible and waiting patiently to drive me home. I will definitely use FirstLight in the future and strongly recommend them! -
Angels walk among us. Even as I write this review, I have tears of gratitude in my eyes. I honestly don't know what I would have done, nor what condition my mother would be in, had I not found Dawn and First Light Home Care. Caring … More for a loved one with Dementia is heart wrenching, stressful, exhausting, confusing, crazy-making, upsetting…… you feel lost in a sea of information, or lack of information and you try desperately to make good choices, but not all those choices around care facilities in particular manifest the way you had hoped. The facility that I selected did not turn out to be able to provide the care my mother needed. I was frantic trying to keep her safe, properly fed, calm and so importantly, provided with her medications at the right time – and then I found First Light. Honestly, I call them my angels – the care, compassion and communication is beyond anything I have found and I have had to work with private care providers over the years in different setting and states (including California). The care we were provided by First Light was life changing for both my mother and me. They helped me keep my mother safe and properly cared for while I took the time to find the right facility for her. Thank you First Light – you are my angels. -
Jim and his staff of professionals were very compassionate and helpful during my sister's final illness. As her medical needs increased Jim was very accommodating and supplied her with professional caregivers to provide the perfect … More care. The caregivers were personable and capable and assisted my wife & me in caring for my sister in her Phoenix home until her final days. We can't say enough positive things about Jim and First Light HomeCare.
Thank you Jim. You were a Godsend to us.
Mike & Susan Pomeroy
Oro Valley Arizona -
First Light Home Care is first rate! They recently helped our family as my 85 year old mother went from relatively vibrant to passing after a 12 year battle with cancer. They were compassionate, respectful, empathetic and extremely professional. … More They are a great partner and comfort in difficult times. I would urge anyone in need to utilize their services.
Loren Molever -
FirstLight has been a wonderful company to work with. Jim, Dawn and the others who have worked there have stepped up when our needs for our mom were necessary and stayed in touch with us when she was doing better, until we needed their … More services again. The caregivers varied as you can expect with any service company but theirs were always genuinely concerned with our moms well being throughout our two years we worked together. We appreciated all their help and concern. Thank you to all!
Ginny Sharpe and Family
Client Reviews
Leave us a Review Online:
FirstLight Home Care of Scottsdale, AZ Strives to Achieve Service Excellence Every Day
Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Scottsdale
4301 N 75th St #201, Scottsdale
-
This company is absolutely incredible. My mother was in the final stages of her battle with cancer, and while it was obviously very emotional, it was also highly unpredictable In terms of how much help we would need and the ability to provide … More notice on the changes happening on a daily basis. Taylor was extremely flexible with scheduling to provide care however needed, and also very compassionate every step of the way. Our scheduled caretaker Myah was also extremely loving and kind to my mother. Although she actually only had one day with her before my mother quickly declined, I know that even that brief interaction was very helpful and appreciated. She provided companionship and love, as well as the quality of caretaking my mom desperately needed in her final days. I am so grateful for this team and I highly recommend them to anyone looking for a quality caretaker for their loved ones who genuinely cares about their wellbeing and is willing to get outside the box however necessary.
Thank you with all of my heart! -
FirstLight’s caregivers were able to get my mom to interact, go outside, and eat when I couldn’t. They made her smile and she looked forward to there being here, even when she was too tired to do much. They made the days pass easier for … More both of us. I knew she was in good hands, and my mom was comfortable around both of her caregivers. -
-
Thanks to First Light for the adaptability in helping me at this time of my life. I've especially enjoyed the abilities of Chelsea and Wendy in helping me through this time of my life! -
-
We were beyond pleased with the kind and compassionate caregiving that our mother received from Firstlight Home Care. Every interaction we had with them – whether from Chelsea and Taylor in the office to the caregivers was exceptional! … More They were so flexible with our changing schedule and always quickly responsive to our communications.
Hasifa and Juanita get a special recognition for their wonderful care. The peace of mind we had during this period was truly a blessing! Thank you all again!! -
We had such a great experience with this company, they've given our family so much peace of mind. -
We recently used FirstLight Home Care of Scottsdale for the caring of my grandfather while on vacation in Arizona and highly recommend to anyone in need of a caregiver. The overall experience was just fabulous and having care set up really … More allowed my family to have peace of mind while traveling. From the initial call, Taylor really took the time to listen to what we needed in terms of care for my grandfather and matched her staff flawlessly. Donovan, Lauren, Janet and Carrie, were caregivers that assisted us during our stay. All were punctual, kind and patient with my grandfather. I really appreciated Taylor’s exceptional service during the stay as well as she was in constant communication, checking in to see how the caregivers were working with my grandfather. My family and I plan on being back in Scottsdale in the new year and will definitely be reaching out again. We so appreciate Taylor, Donovan, Lauren, Janet and Carrie for taking such
great care of my grandfather. Thank you! -
Hands down the best company to work for. I couldn't be happier. Office staff are supportive, knowledgeable and always there if you need them. -
Charity is amazing! She is a real asset to FirstLight Home Care. She has been very communicative with us throughout her time spent caring for our father. She has gone above and beyond to treat our dad like he is part of her family. We are … More excited to have her back in a few weeks and grateful for her flexibility and availability. The follow up and overall interaction with the team at FirstLight has been wonderful. I would highly recommend your services to anyone looking for help. Thank you for all you’ve done to help our family during this very difficult time. -
First time using a home care service for mom… Didn't know what to expect…I can assure you I made a great decision with this company… the owners make the first assessment visit and are very pleasant and thorough… mom's … More care giver is Georgia (Gege) and she and mom get along so well… just a spectacular woman with a heart of gold… gets mom showered and cleaned up, sorts her clean laundry into daily piles, cleans up s few areas of mom's and then they just hang out… it's wonderful. Worth every penny. -
We are so impressed with FirstLight Home Care. Everyone has been so helpful, professional, dedicated and caring.
We needed help for our elderly mother during over night hours, 7 nights a week. They made the process so smooth & the caregivers … More are wonderful.
Our night time caregivers are Bernadette & Jazmaine. They are exceptional to work with. They show up on time with a smile ready to get to work. They are professional, experienced, kind and caring. We feel very fortunate to have their help.
Working with FirstLight Home Care has been a positive experience for our family. -
George here, I have been very pleased with the service I have received. My caregiver Mable has been amazing meets my needs in everything . My home has never been cleaner ,laundry done put away beds made etc. Before this 11 companies failed … More at service I needed I’m very thankful. -
-
Georgia F is great a very competent driver and anticipates my every need and I enjoy her company and our conversations when she is here thank you for help. -
Taylor and the staff at first light have been wonderful we had a few small communication issues for a bit but for the most part everything has been running smoothly. They have some amazing caretakers there my father is a very difficult … More impatient person sometimes and both Heather and Georgia have been wonderful he really enjoys their company we really appreciate all that they do for him and their patience and understanding. -
First Light provided us with the perfect caregiver, Noel, who was an immediate hit with my husband who is suffering from dementia. In a short period of time, my husband felt that Noel was his best friend. My husband responds to him better … More than he does to me! -
Great service! Very helpful! -
The entire staff has been spot on since we have been working with them. After an unsuccessful relationship with another Scottsdale group I have found First Light checked all boxes and maintains a high level of professionalism along with … More great communication skills. -
Compassionate, caring, responsive and knowledgeable. A wonderful organization to trust with the care of your loved ones! Highly recommend! -
Once I understood hat we were trying to, everyting has been going well. Dyamond has been very helpful, and we are communicating well. Thank you -
First Light was so helpful for me. They worked with me and I had care the very next day exactly when I needed it. My caregiver was Sarah and she was smart, efficient, hard working and pleasant to be around. Sarah did everything I asked … More with a great attitude. Office staff was easy to communicate with and answered all my questions and concerns. They made a difficult time a bit easier to do. Thanks First Light. -
I received Jenn’s contact information through a home health service agency. It was the best thing that ever happened to our family for the care of my father who has dementia and is 93 years old. Jenn has been very patient, honest and straightforward … More and has spent a lot of time speaking with me and answering all my questions and giving advice.She has been in this Caregiver industry for decades and she knows what she’s doing. She is a very lovely person and truly cares for the family and person who needs caregiving.
Our caregiver Weini is wonderful. She keeps my father engaged through different activities, such as reading, puzzles, physical activities, and I see a tremendous difference in my father. Because of Weini‘s care, my father sleeps better at night. I would recommend FirstLight Home Care of Scottsdale to anybody who needs a caregiver for a loved one. -
Absolutely love this company of Caregivers! We are blessed over and beyond to have the quality care and love in my clients home. Highly recommend. ⭐️⭐️⭐️⭐️⭐️ -
I highly recommend this facility. Experienced caregivers who truly love and enjoy providing quality care. -
I have had several different companies over the years, but truly Firstlight caregivers are above the rest, the experience and reliability. You can tell they genuinely enjoy helping those in need. -
I would like to take this opportunity to leave a review for FirstLight HomeCare of Scottsdale.
I have a very dear friend who used FirstLight for her husband up until the day he passed. The care that he received was TOP notch, but what … More stood out the most in all that I witnessed was the professionalism and compassion that each caregiver brought, every time they came through the door. This took an enormous amount of pressure off during one of the hardest times of my friend’s life and helped lighten her load.
The entire staff, caregivers and office, were able to take some of the burden away which enabled her to just love her husband.
I will always recommend FirstLight to anyone who is in need of care, whether it be help with housework or shopping, errands or complete care for a loved one.
FirstLight is THE elite, of the elite. -
This is my first experience with home care and First Light has been there for me. I have asked many questions of which they have worked with me on to make the best decisions. I recommend them and they are not hard to work with.
The owners … More and staff are terrific. -
This company was wonderful to work with! I was having trouble finding a company that would provide four hour care to and from a procedure. I spoke with Sam and he assured me that FirstLight would be able to assist. Sam contacted his … More billing department to see the most effective way to bill me. I appreciated the time and care that he gave me. I was assigned to Marisha that showed up on time and was a delight. My procedure took longer than I had anticipated and Marisha was flexible and waiting patiently to drive me home. I will definitely use FirstLight in the future and strongly recommend them! -
Angels walk among us. Even as I write this review, I have tears of gratitude in my eyes. I honestly don't know what I would have done, nor what condition my mother would be in, had I not found Dawn and First Light Home Care. Caring … More for a loved one with Dementia is heart wrenching, stressful, exhausting, confusing, crazy-making, upsetting…… you feel lost in a sea of information, or lack of information and you try desperately to make good choices, but not all those choices around care facilities in particular manifest the way you had hoped. The facility that I selected did not turn out to be able to provide the care my mother needed. I was frantic trying to keep her safe, properly fed, calm and so importantly, provided with her medications at the right time – and then I found First Light. Honestly, I call them my angels – the care, compassion and communication is beyond anything I have found and I have had to work with private care providers over the years in different setting and states (including California). The care we were provided by First Light was life changing for both my mother and me. They helped me keep my mother safe and properly cared for while I took the time to find the right facility for her. Thank you First Light – you are my angels. -
Jim and his staff of professionals were very compassionate and helpful during my sister's final illness. As her medical needs increased Jim was very accommodating and supplied her with professional caregivers to provide the perfect … More care. The caregivers were personable and capable and assisted my wife & me in caring for my sister in her Phoenix home until her final days. We can't say enough positive things about Jim and First Light HomeCare.
Thank you Jim. You were a Godsend to us.
Mike & Susan Pomeroy
Oro Valley Arizona -
First Light Home Care is first rate! They recently helped our family as my 85 year old mother went from relatively vibrant to passing after a 12 year battle with cancer. They were compassionate, respectful, empathetic and extremely professional. … More They are a great partner and comfort in difficult times. I would urge anyone in need to utilize their services.
Loren Molever -
FirstLight has been a wonderful company to work with. Jim, Dawn and the others who have worked there have stepped up when our needs for our mom were necessary and stayed in touch with us when she was doing better, until we needed their … More services again. The caregivers varied as you can expect with any service company but theirs were always genuinely concerned with our moms well being throughout our two years we worked together. We appreciated all their help and concern. Thank you to all!
Ginny Sharpe and Family
Client Reviews
Leave us a Review Online:
FirstLight® Home Care of Scottsdale, AZ is proud to be recognized as a Home Care Pulse endorsed provider.
We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.
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Vital feedback is gathered from our clients through monthly surveys.
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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.
Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.
