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What People Are Saying

Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.

FirstLight Home Care of Silicon Valley IconFirstLight Home Care of Silicon Valley

1475 S Bascom Ave UNIT 203, Campbell

5.0 25 reviews

  • Avatar

    Betsy Schloss
    ★★★★★
    3 months ago

    Molly Johnson has been an absolute life line for me over the past five years. She took the time to understand our exact needs, and counseled me as to what to expect for each stage we've been through. The staff at FirstLight has always … More been kind, non-judgemental and have gone out of their way to help us when our schedules/needs/priorities shifted. I have nothing but praise and appreciate for Molly and her team. Without a doubt, I highly recommend Molly Johnson and her FirstLight team.
  • Avatar

    Kevin O'Connor
    ★★★★★
    a year ago

    We were very thankful to have First Light providing care to my mother. They worked hard to provide caregivers who were compatible with my mother and I found each one skilled, courteous and personable. I especially want to recognize Iesha, … More First Light’s scheduling coordinator. She is on the ball and great person to work with.
  • Avatar

    Jacob Diamond
    ★★★★★
    a year ago

    Working with Molly was an absolute pleasure. My mother recently was diagnosed with dementia and need to be placed in a memory care living situation, but we needed a small amount of home care during the transition. We were not sure what … More we would actually need, but Molly was supportive and accommodating through out the whole process. We needed a last minute caregiver on Thanksgiving and Molly was able to make that happen. She is just wonderful and an angel at heart! Thank you for all you have done for us!!!
  • Avatar

    Doug and Marion Wells
    ★★★★★
    3 years ago

    I can't say enough about the support and understanding that I received from First Light Homecare. Molly would always take time to answer all my questions and spend time on the phone with me or in person, guiding me through the process … More of having a loved one with dementia. I felt they were part of the team helping to care for my 93 year old mother. They were respectful and preserving my mothers dignity. The really cared and made every other effort to make my mother feel safe and comfortable.
  • Avatar

    Erin Mulcahy
    ★★★★★
    a year ago

    Colleen Hagen and the staff at First Light have done an excellent job of supporting my family’s requirements as we needed care for my brother. Colleen has been very supportive, responsive and has gone above and beyond in ensuring my brother’s … More care needs have been met. The companion care staff have been very good and treat my brother with the dignity and humanity he deserves. Both Osman and Sharon have consistently cared for my brother and we are grateful to have their assistance. Highly recommend this agency.
  • Avatar

    Rachel Smith-Lincoln
    ★★★★★
    a year ago

    Dear First Light Team,
    I am writing to express our family's profound appreciation for one of your caregivers, Ida.
    Since Ida began working with our family, she has provided exceptional care to my father that consistently exceeds
    … More our expectations. Her professional dedication is evident in everything she does, from assisting with daily needs to encouraging physical activity through workouts that have significantly improved my father's health and outlook.
    What sets Ida apart is her remarkable character and special touches. One quality we particularly cherish is her gift for humor—she brings lighthearted geriatric jokes about radically accepting what our bodies and minds do as we age. These moments of laughter create joy and connection that are invaluable to our family, especially my father. Her ability to use gentle humor around aging is truly therapeutic.
    Her faith and compassion create a healing presence in our home. She approaches her work not just as a job, but as a calling, bringing warmth, dignity, spiritual comfort, and much-needed laughter to my father and our entire family.
    Ida represents the very best of caregiving. She embodies the values that First Light clearly prioritizes in its caregivers, and we wanted you to know that her impact on our family has been transformative. Our family feels more complete with Ida in it, and we value her beyond words.
    Thank you for the vital work your agency does and for sending us such an extraordinary caregiver in Ida.
    With sincere appreciation,
    Rachel Smith (daughter of Meril and Barbara)
  • Avatar

    Rosemarie Vierra
    ★★★★★
    2 years ago

    First Light Home has been a wonderful resource to our family as we navigate care for my 101 year old WWII vet father. Colleen Hagan has helped us every step of the way and we couldn’t be more grateful. Her expertise and previous experiences … More with the needs of an aging parent has been invaluable. Our regular 4 hour a day caregiver Yely has been fantastic. She goes above and beyond the call of duty. If you are searching for a top notch care giving resource for your loved one call First Light Home today!
    The Cortez Family
  • Avatar

    Becky
    ★★★★★
    a year ago

    FirstLight caregivers were amazing to my father-in-law. They were warm, engaging, and clearly cared for his very best interests. My father-in-law has sadly passed, but it is a comfort knowing his last days were filled with kindness and … More concern of professionals who knew how to make him comfortable. Thank you so much, FirstLight.
  • Avatar

    Rachel Smith-Mosel
    ★★★★★
    a year ago

    Dear First Light Team,
    I am writing to express our family's profound appreciation for one of your caregivers, Ida.
    Since Ida began working with our family, she has provided exceptional care to my father that consistently exceeds
    … More our expectations. Her professional dedication is evident in everything she does, from assisting with daily needs to encouraging physical activity through workouts that have significantly improved my father's health and outlook.
    What sets Ida apart is her remarkable character and special touches. One quality we particularly cherish is her gift for humor—she brings lighthearted geriatric jokes about radically accepting what our bodies and minds do as we age. These moments of laughter create joy and connection that are invaluable to our family, especially my father. Her ability to use gentle humor around aging is truly therapeutic.
    Her faith and compassion create a healing presence in our home. She approaches her work not just as a job, but as a calling, bringing warmth, dignity, spiritual comfort, and much-needed laughter to my father and our entire family.
    Ida represents the very best of caregiving. She embodies the values that First Light clearly prioritizes in its caregivers, and we wanted you to know that her impact on our family has been transformative. Our family feels more complete with Ida in it, and we value her beyond words.
    Thank you for the vital work your agency does and for sending us such an extraordinary caregiver in Ida.
    With sincere appreciation,
    Rachel Smith (daughter of Meril and Barbara)
  • Avatar

    Doug Marion Wells
    ★★★★★
    3 years ago

    I can't say enough about the support and understanding that I received from First Light Homecare. Molly would always take time to answer all my questions and spend time on the phone with me or in person, guiding me through the process … More of having a loved one with dementia. I felt they were part of the team helping to care for my 93 year old mother. They were respectful and preserving my mothers dignity. The really cared and made every other effort to make my mother feel safe and comfortable.
  • Avatar

    Larry stevens
    ★★★★★
    3 years ago

    Some time after my wife was diagnosed with dementia, I decided that I needed some assistance with taking care of her. We met with Molly and she interviewed us trying to determine what our specific needs were. She did provide for us a … More number of caretakers who were good fits for our situation. On occasion, when a substitute was required, she went out of her way to get a proper temporary fit for us. We were happy with the service FirstLight Home Care provided for us.
  • Avatar

    Norma
    ★★★★★
    3 years ago

    We called First Light when my husband went into hospice care. They did more to comfort us than anyone in the hospice agency. The care givers were professional and helpful, and the director is the kindest person I’ve ever met.
  • Avatar

    Mele Kent
    ★★★★★
    2 years ago

    Colleen helped find the perfect person to provide home care for my mom. Such a relief to know she is getting good care when we are not there. I appreciate the fast response time when I have a question and the caring that is evident in her … More answers.
  • Avatar

    Pamela Adams
    ★★★★★
    2 years ago

    I have been very happy with FirstLight home care. The care provider who comes to our home twice a week is excellent and the service coordinator i work with is extremely helpful and well informed. I would highly recommend this company! … More

Open quote

Client Reviews

Molly Johnson has been an absolute life line for me over the past five years. She took the time to understand our exact needs, and counseled me as to what to expect for each stage we’ve been through. The staff at FirstLight has always been kind, non-judgemental and have gone out of their way to help us when our schedules/needs/priorities shifted. I have nothing but praise and appreciate for Molly and her team. Without a doubt, I highly recommend Molly Johnson and her FirstLight team.

Google LogoStarStarStarStarStar

We were very thankful to have First Light providing care to my mother. They worked hard to provide caregivers who were compatible with my mother and I found each one skilled, courteous and personable. I especially want to recognize Iesha, First Light’s scheduling coordinator. She is on the ball and great person to work with.

Google LogoStarStarStarStarStar

Working with Molly was an absolute pleasure. My mother recently was diagnosed with dementia and need to be placed in a memory care living situation, but we needed a small amount of home care during the transition. We were not sure what we would actually need, but Molly was supportive and accommodating through out the whole process. We needed a last minute caregiver on Thanksgiving and Molly was able to make that happen. She is just wonderful and an angel at heart! Thank you for all you have done for us!!!

Google LogoStarStarStarStarStar

I can’t say enough about the support and understanding that I received from First Light Homecare. Molly would always take time to answer all my questions and spend time on the phone with me or in person, guiding me through the process of having a loved one with dementia. I felt they were part of the team helping to care for my 93 year old mother. They were respectful and preserving my mothers dignity. The really cared and made every other effort to make my mother feel safe and comfortable.

Google LogoStarStarStarStarStar

Colleen Hagen and the staff at First Light have done an excellent job of supporting my family’s requirements as we needed care for my brother. Colleen has been very supportive, responsive and has gone above and beyond in ensuring my brother’s care needs have been met. The companion care staff have been very good and treat my brother with the dignity and humanity he deserves. Both Osman and Sharon have consistently cared for my brother and we are grateful to have their assistance. Highly recommend this agency.

Google LogoStarStarStarStarStar

Dear First Light Team,

I am writing to express our family’s profound appreciation for one of your caregivers, Ida.

Since Ida began working with our family, she has provided exceptional care to my father that consistently exceeds our expectations. Her professional dedication is evident in everything she does, from assisting with daily needs to encouraging physical activity through workouts that have significantly improved my father’s health and outlook.

What sets Ida apart is her remarkable character and special touches. One quality we particularly cherish is her gift for humor—she brings lighthearted geriatric jokes about radically accepting what our bodies and minds do as we age. These moments of laughter create joy and connection that are invaluable to our family, especially my father. Her ability to use gentle humor around aging is truly therapeutic.

Her faith and compassion create a healing presence in our home. She approaches her work not just as a job, but as a calling, bringing warmth, dignity, spiritual comfort, and much-needed laughter to my father and our entire family.

Ida represents the very best of caregiving. She embodies the values that First Light clearly prioritizes in its caregivers, and we wanted you to know that her impact on our family has been transformative. Our family feels more complete with Ida in it, and we value her beyond words.

Thank you for the vital work your agency does and for sending us such an extraordinary caregiver in Ida.

With sincere appreciation,
Rachel Smith (daughter of Meril and Barbara)

Google LogoStarStarStarStarStar

First Light Home has been a wonderful resource to our family as we navigate care for my 101 year old WWII vet father. Colleen Hagan has helped us every step of the way and we couldn’t be more grateful. Her expertise and previous experiences with the needs of an aging parent has been invaluable. Our regular 4 hour a day caregiver Yely has been fantastic. She goes above and beyond the call of duty. If you are searching for a top notch care giving resource for your loved one call First Light Home today!
The Cortez Family

Google LogoStarStarStarStarStar

FirstLight caregivers were amazing to my father-in-law. They were warm, engaging, and clearly cared for his very best interests. My father-in-law has sadly passed, but it is a comfort knowing his last days were filled with kindness and concern of professionals who knew how to make him comfortable. Thank you so much, FirstLight.

Google LogoStarStarStarStarStar

Dear First Light Team,

I am writing to express our family’s profound appreciation for one of your caregivers, Ida.

Since Ida began working with our family, she has provided exceptional care to my father that consistently exceeds our expectations. Her professional dedication is evident in everything she does, from assisting with daily needs to encouraging physical activity through workouts that have significantly improved my father’s health and outlook.

What sets Ida apart is her remarkable character and special touches. One quality we particularly cherish is her gift for humor—she brings lighthearted geriatric jokes about radically accepting what our bodies and minds do as we age. These moments of laughter create joy and connection that are invaluable to our family, especially my father. Her ability to use gentle humor around aging is truly therapeutic.

Her faith and compassion create a healing presence in our home. She approaches her work not just as a job, but as a calling, bringing warmth, dignity, spiritual comfort, and much-needed laughter to my father and our entire family.

Ida represents the very best of caregiving. She embodies the values that First Light clearly prioritizes in its caregivers, and we wanted you to know that her impact on our family has been transformative. Our family feels more complete with Ida in it, and we value her beyond words.

Thank you for the vital work your agency does and for sending us such an extraordinary caregiver in Ida.

With sincere appreciation,
Rachel Smith (daughter of Meril and Barbara)

Google LogoStarStarStarStarStar

I can’t say enough about the support and understanding that I received from First Light Homecare. Molly would always take time to answer all my questions and spend time on the phone with me or in person, guiding me through the process of having a loved one with dementia. I felt they were part of the team helping to care for my 93 year old mother. They were respectful and preserving my mothers dignity. The really cared and made every other effort to make my mother feel safe and comfortable.

Google LogoStarStarStarStarStar

Some time after my wife was diagnosed with dementia, I decided that I needed some assistance with taking care of her. We met with Molly and she interviewed us trying to determine what our specific needs were. She did provide for us a number of caretakers who were good fits for our situation. On occasion, when a substitute was required, she went out of her way to get a proper temporary fit for us. We were happy with the service FirstLight Home Care provided for us.

Google LogoStarStarStarStarStar

We called First Light when my husband went into hospice care. They did more to comfort us than anyone in the hospice agency. The care givers were professional and helpful, and the director is the kindest person I’ve ever met.

Google LogoStarStarStarStarStar

Colleen helped find the perfect person to provide home care for my mom. Such a relief to know she is getting good care when we are not there. I appreciate the fast response time when I have a question and the caring that is evident in her answers.

Google LogoStarStarStarStarStar

I have been very happy with FirstLight home care. The care provider who comes to our home twice a week is excellent and the service coordinator i work with is extremely helpful and well informed. I would highly recommend this company!

Google LogoStarStarStarStarStar

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