FirstLight Home Care™ of Delray Beach earns multiple honors in Home Care Pulse Best of Home Care® Awards
DELRAY BEACH, Florida (February 16, 2017) – FirstLight Home Care of Delray Beach, a provider of non-medical home care across South Florida since 2014, has ben recognized as one of the country’s top home care providers by the 2017 Best of Home Care Awards.
The awards are presented annually by Home Care Pulse, the premier third-party research and quality assurance home care management firm. Based solely on feedback from clients and employees, the Best in Home Care Awards recognize home care providers that offer excellence in home care. This is the second consecutive year FirstLight Home Care of Delray Beach has earned Best of Home Care honors.
Non-medical home care provides the assistance and support people may need to live independently in their homes. Traditionally, home care providers focus services exclusively on older adults who are aging in place. But FirstLight also delivers services to adults with disabilities; those recovering from illness, injury or surgery; and anyone aged 18 or older who may need assistance managing activities where they live. The home care segment is experiencing significant growth, making programs like the Best in Home Care Awards a critical component in helping consumers make the most informed decisions about home care.
FirstLight Home Care of Delray Beach is owned and operated by local entrepreneurs Chris and Lisa Ruth. Their business earned both the Provider of Choice and the Employer of Choice awards. The Provider of Choice Award is presented to home care providers that have been a Home Care Pulse Certified – Trusted Partner for at least six consecutive months and have achieved the top 50th percentile in two or more client satisfaction categories. The Employer of Choice Award is presented to home care providers that have been a Home Care Pulse Certified – Trusted Provider for at least six consecutive months and have achieved the top 50th percentile in two or more caregiver satisfaction categories.
Chris said its caregivers and engagement of its management team set FirstLight Home Care of Delray Beach apart as a home care provider.
“Our team includes the highest-caliber caregivers, and they’re passionate about helping others,” Chris said. “That caregiving team, coupled with intense oversight and engagement from the staff of our three offices, results in an environment and standard of service that drives both client and employee satisfaction.”
FirstLight Home Care of Delray Beach offers Personal Care Services, which provide assistance with the activities of daily living, such as bathing, mobility, meal preparation and more. It also provides Companion Care Services like light housekeeping and laundry, errands and transportation, medication reminders and even visits from caregivers to keep a client company. The home care leader also offers specialty services, such as its Dementia Care Services, Travel Companion Program and Respite Care Services, to meet the unique needs of its clients.
“Our services allow our clients to age with comfort and dignity in their own preferred environment,” Chris said. “As we’re providing services, communication with clients and family is an important element. We know we’re an extension of our clients’ families, and ongoing communication with them is critical to their satisfaction, as well as to ensuring FirstLight services truly enhance their quality of life.”
The local provider serves clients from as far south as Ft. Lauderdale/Hollywood to as far north as Jupiter/Hobe Sound and is part of FirstLight Home Care, a national leader in home care services operating in nearly 150 territories in more than 30 states. For more information about FirstLight Home Care in South Florida, visit www.GoldCoast.FirstLightHomeCare.com or www.Broward.FirstLightHomeCare.com or www.PalmBeach.FirstLightHomeCare.com. For more information about the Home Care Pulse Best in Home Care Awards, visit http://www.homecarepulse.com/awards/2017-winners/.
About FirstLight Home Care
FirstLight Home Care is a leading provider of non-medical home care, helping individuals maintain their independence and enhance their quality of life. By setting the highest standards and combining innovation with best practices, the company has created an unmatched Culture of Care that drives industry-leading client and employee satisfaction. Since opening its first location in 2010, FirstLight has been recognized as one of the fastest-growing privately held companies by Entrepreneur Magazine and Inc. Magazine’s Inc. 5000.
The FirstLight network collectively provides more than 80,000 hours of service each week, caring for clients right where they live. FirstLight is a lifeline not only for older adults, but also for people recovering from illness, injury or surgery; adults with disabilities; and anyone over the age of 18 who might need extra care or assistance – as well as the family caregivers who would otherwise be their only source of support. Visit www.FirstLightHomeCare.com for information about our Personal Care, Companion Care, Respite Care, Travel Companion and Readmission Rescue services, and to learn why FirstLight professionals are caregivers – and so much more.