We are thrilled to announce that we received the Best of Home Care – Provider of Choice Award from Home Care Pulse, the top satisfaction research firm in the home care industry.
“FirstLight Home Care of Boston Northwest is now ranked among a small handful of home care providers across the country who have proven their ability to provide the highest quality of care, professionalism, and expertise to clients,” according to Home Care Pulse.
This award is based on client ratings and “real, unfiltered feedback from clients” via live phone interviews conducted by Home Care Pulse, an independent third-party.
- Work ethic, capability and compassion of caregivers
- Client/Caregiver compatibility match
- Improvement to clients’ daily life
- Communication and helpfulness of office staff
- Likelihood of recommending FirstLight to others
This recognition reaffirms our commitment to always keeping our clients at the center of everything we do and continuing to build a team of exceptional caregivers! We want to thank all of our clients for the opportunity to provide services, and to those who took the time to provide their candid feedback to help us continually improve!
You may read some of our client comments on our Reviews page.