Here are a few reasons why our clients consistently rate us #1 in Client Satisfaction, and refer us to their friends and family.
Affordable Home Care
Whether it’s once a week or 24×7 care, we offer very flexible schedules with no weekly minimums. Why pay for more care than you need?
We work with you to create a schedule that fits your unique needs and budget, continuously assess how things are going, and refine the schedule to whatever works best for you.
Reliable Caregivers that Go The Extra Mile
Punctual, compassionate, attentive, trusted, trained and experienced – these are just some of the qualities you will find in our caregivers.
We are very selective about who we hire, and take our clients’ safety and security very seriously. That’s why all our caregivers are direct employees (not contractors), fully insured & bonded, and thoroughly vetted with drug test and a national background check – not just a Massachusetts-only CORI check. Rest assured that we only select people we would trust with our own family.
We have a generous reward and recognition program for our caregivers, and do whatever it takes to have happy and engaged employees… because it’s directly reflected in the quality of services that they provide to you.
Completely Personalized Home Care
At our complimentary in-home consultation, we enjoy getting to know our clients and their families, developing a personalized care plan, and pairing them with caregivers who are a right fit with their needs and personality.
And on the first visit, we’ll be there for a face-to-face introduction to your caregiver. You need to be absolutely comfortable with who is coming into your home.
Person-First Dementia Care
FirstLight Home Care of Boston Northwest’s CEO & owner, Girish Lahoty, is a Certified Dementia Practitioner (CDP). This specialized dementia training helps us to take a Person-First Dementia Care approach to develop personalized and holistic care plans for clients living with Alzheimer’s and other Dementia. It also helps us advise families on strategies to better understand and interact with their loved ones who are living with this disease.
Using his comprehensive knowledge about dementia, Girish created a unique dementia care training module for our caregivers to equip ALL our caregivers with tips and techniques to compassionately care for clients living with dementia.
“Good” isn’t Good Enough
We gather feedback from our clients and their families on a monthly basis through an independent third-party evaluation company. Through our ongoing commitment to ask and listen, we learn where we are successful and where we need to improve to deliver unparalleled home care and elderly care.
Our Services include:
- Personal Hygiene – help with bathing, grooming, dressing, incontinence care, etc.
- Mobility assistance, wheelchair transfer and posture positioning
- Medication reminders, conversation and company
- Meal preparation, special diets and eating assistance
- Transportation to doctor appointments, shopping and errands
- Laundry and light housekeeping
- Recreational activities and companionship
- Respite care – relief to a family caregiver to enjoy some time off
- 24-hour care
- Live-in care
- Specialized Dementia care
We live these core values every day, without compromise. It’s what we believe in above all else as they guide our company and team members to help us achieve our mission.