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Culture of
Care

Our Core Values and Commitments

Relationships come first at FirstLight® Home Care of Boston Northwest. In fact, when you choose our team for elder care in the Boston, Massachusetts area, you can rest assured your loved one will be treated like family.

Honesty, integrity, compassion and respect are at the core of what we do, and each caregiver adheres to these values every day. It’s why so many families trust us for elder care and why you’ll feel confident when your loved one is in our capable hands.

Why Choose Elder Care from Our Team?

Providing care to a loved one can be a fulfilling job. It can also get overwhelming as their needs grow and change over time. As a result, you might start to feel the strain, getting stressed and burned out. It can even fracture your family dynamic in the process.

That’s where FirstLight Home Care of Boston Northwest can help. We offer personalized, non-medical elder care that can meet a wide range of needs for adults across the Boston area. You’ll no longer have to worry about preparing meals, housekeeping or mobility and safety issues. Our caregivers can be there for your loved one, when needed, so you can simply enjoy quality time together.

You can also count on a team of caregivers who have been meticulously screened, vetted and trained. These are individuals who have a heart for serving others and will treat your loved one with the kindness and respect they deserve. Over time, they’ll bring more hope and joy into your loved one’s life, improving their well-being in the process.

The Caregiver Bond

With elder care from FirstLight Home Care of Boston Northwest, we work hard to forge strong bonds with all those we serve, from Cambridge to Winchester and beyond. We understand that every individual has their own unique needs, preferences and personality. It’s why we aim to get to know what matters to them first, so we can then personalize our care around them. As a result, your loved one will feel more comfortable and secure, receiving the customized attention and support they deserve.

Call FirstLight Home Care of Boston Northwest at (781) 874-9901 today. We offer elder care in Metro Boston area and surrounding communities, including Arlington, Belmont, Billerica, Brighton, Brookline, Cambridge, Charlestown, Chelsea, Chelmsford, East Boston, Dorchester, Everett, Lexington, Lowell, Malden, Medford, Melrose, Reading, Revere, Saugus, Somerville, South Boston, Stoneham, Tewksbury, Wakefield, Waltham, Watertown, Winchester, Winthrop and Woburn.


What Makes Our In-Home Care Different?
  • All of our caregivers are direct employees (not contractors) and thoroughly screened with a national background-check and drug test.
  • Following our thorough recruitment, all of our employees must go through our rigorous in-home care training and orientation, which includes our unique Culture of Care training as well as Dementia training.
  • We are a fully compliant home healthcare agency regarding the privacy of every client’s personal health data, with caregivers trained in privacy issues.

We know how important your loved ones are.
That's why at FirstLight Home Care of Boston Northwest, we do more.

Watch Ms. Schofield share a special moment with her caregiver, Cherise:

Ms. Schofield and her caregiver Cherise sit in rocking chairs outside and talk