Skip to Content

In the News

A group of FirstLight franchisees all stand and cheer

FirstLight’s Kristen Duell Recognized for Driving Change in Long-Term Care

Duell among elite leaders elected to the second annual class of McKnight’s Pinnacle Awards winners

CINCINNATI, OHIO – December 15, 2023 – FirstLight Home Care has announced that Kristen Duell, Executive Vice President of Experience and Innovation, has been honored in the Agent of Change category by McKnight’s Pinnacle Awards. She is recognized for driving change and innovation across the field.

The Pinnacle Awards are a joint effort of McKnight’s Long-Term Care News and sister media brands McKnight’s Senior Living and McKnight’s Home Care. Honorees include veteran long-term care operators, caregivers and affiliated professionals performing at the highest levels in skilled nursing, senior living and home care for 20 years or longer.

“I am incredibly honored to receive this recognition and to be among such an outstanding group of industry professionals,” said Duell. “Whether driving change, setting new standards or inspiring others, we have all spent our careers focused on advancing this industry and making a positive, lasting impact in long-term care. It is humbling to be included in this class of winners.”

Winners were nominated by peers and chosen by an independent panel of skilled nursing, senior living and home care leaders. They will be celebrated in March at a gala awards ceremony in Chicago.

“This is such a well-deserved honor,” said FirstLight President and CEO Glee McAnanly. Kristen’s career has been dedicated to advancing change in the post-acute industry, specifically home-based care. I can say that commitment and enthusiasm continue here at FirstLight as she helps us innovate to think and do things differently for our aging population.”

FirstLight Home Care delivers various companion, personal care, and skilled nursing services to seniors, veterans, people recovering from illness, injury, surgery, and those with Alzheimer’s and dementia. Professional caregivers help any adult needing assistance with personal care and household duties such as cooking, cleaning, and running errands while providing support and peace of mind.

About FirstLight Home Care
FirstLight Home Care, a leading provider of home care services, is a lifeline for seniors, veterans, adults living with dementia, and anyone 18 and older who needs care where they call home. FirstLight exists to help people have their best day, every day. The company’s mission is to provide compassionate home care so that all families served have peace of mind knowing their loved ones receive the support they need to enjoy the quality of life they deserve. FirstLight’s network of professional caregivers is passionate about creating meaningful relationships and making a difference in the lives of others. The franchise system includes nearly 200 independently owned and operated home care locations throughout the United States. To learn more, or to find a local office, visit

Press Contact:

Lucy Modzelewski
Brand Director
FirstLight Home Care

Press Releases

Request Home Care

The cost for home care depends on your unique situation. Request personalized pricing for the services you need.

Find Care

Find Career

Do you have a heart for service?
We’re hiring people who want to help others have their best day.

Search Jobs