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Home Care Services
in Charlotte

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Ken and Mary Ellen Fleming, owners of FirstLight Home Care of CharlotteKen & Mary Ellen Fleming

Providing the Best In Home Care and Senior Care in Charlotte, Matthews, Mint Hill and Huntersville

(704) 879-2394

If you or someone you love needs in-home assistance, contact FirstLight Home Care of Charlotte. Whether you’re a senior, a new mother, someone recovering from surgery or you just need extra help, FirstLight Home Care can provide you with companion and personal care services. Our dependable and highly-trained caregivers with our innovative services available in Charlotte, Mint Hill, Matthews, Huntersville, and nearby communities will ensure that you can finally relax and enjoy some peace of mind.

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Charlotte Home Care

FirstLight Home Care of Charlotte provides private home care services that allow seniors and other adults to receive the support they deserve in a comfortable, familiar setting. To learn how a compassionate in-home caregiver can improve your loved one’s quality of life, take a look at our care services below.

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Areas We Serve

FirstLight Home Care of Charlotte is proud to offer our home care services to families in:

  • Huntersville
  • Pineville
  • Matthews, NC
  • Fort Mill / Rock Hill, SC
  • Mint Hill

Also serving the surrounding areas.

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Map of the Charlotte, NC area
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Client Reviews

they have been the epitome of care and kindness, and I will always be grateful to them for the support and care they extended to our family in our time of need.

They couldn’t be any better!

They are nice and caring toward my dad. Everything they do they go out of the way to help. They are great, and I would recommend them.

You have been angelically patient with me. I’ve never seen anything like it. You sent great people to care for me. You were always incredibly responsive and kind. You are amazing people. I thank you from the bottom of my heart for everything…The other day I was speaking to a gentleman who was gong to possibly need home care for his mother.

They are punctual, friendly, productive, and careful when driving me to appointments and errands.

All of the caregivers have been compassionate, kind, & engaging. FirstLight HomeCare is very personable and responsive. They are able to come out right away and provide the services you need.

FirstLight Home Care of Charlotte is an outstanding caring company who truly cares about each and every client they have. I am always impressed at the level of devotion they show to their clientele. Excellent employees and the compassion they have is truly refreshing.

We have had FirstLight Home Care of Charlotte providing services for my mom for about an year now. They came highly recommended by a friend of ours. I appreciate their dependability. As far as the owner goes, he’s been great with communicating to us. The caregiver is really good with my mom and in touch with her needs. My mother really enjoys her.

I am happy to give this recommendation with the hope that it will encourage others to find out for themselves just how special this company and their people are.

I was very impressed with the detailed care plan. Provider also brought care workers to the house to meet my mother before they began working in the house. The quality of the care giver was excellent. When I needed extra hours due to an accident on short notice the agency and care giver provided the hours of care.

We have been very pleased by FirstLight’s ability to provide caring and responsive service to our mom over the past 6 months. They have been quick to react if we have any concerns and have made every effort to ensure we are satisfied and happy with their response.

They have always tended to us with compassion and understanding. They were there when we leaned on them for many hours each week and they are with us now when we need to use them only for a few hours each week. I believe that FirstLight Home Care of Charlotte embraces their promise that “the genuine health & well-being of others is our greatest concern.

My mother is 82 years old and I love her dearly. We have used other agencies in the past to provide health care for her, and have been disappointed in the level of care and communication. Finding First Light Home Care was a blessing: her health care is now in very capable, very trustworthy hands.

When my 92-year-old mother-in-law required one-on-one monitoring the family could only cover 12 hours a day, I called FirstLight to provide companion care for the period of 8 PM to 8 AM and they began coverage the same day I called.

My wife was very ill and at the end-stage of her life. FirstLight Home Care of Charlotte provided us with a CNA in our home to care for my wife. The CNA was extremely competent and caring. Over time she became a member of our family. Just the way it should be. This company really cared about us as a family as witnessed by several visits from the company president.

FirstLight impressed me because they are concerned about what’s going on and what I need. They are reliable and you can count on them. I appreciate they are kind and nice to talk to, and I enjoy having them. They come to work looking neat.

The office staff reaches out; they make sure and ask for feedback. FirstLight HomeCare genuinely cares, and the caregivers do the tasks professionally.

Just a reminder that I called you to talk about how happy we are with Jessica. I think she is exceptionally qualified and a real hard worker with a sweet personality to boot. She is a gem!

FirstLight is proactive with communication and they check in with us to see how things are going. The caregivers are professional and show up in scrubs. I would tell a friend FirstLight HomeCare cares and follows through on what they say they will do.

I was made to feel very secure.

I wanted to thank you for the great care you & Jennifer have given to my dad. He has really enjoyed both of you. I am very pleased and impressed with your service.

They are punctual & reliable. They have met and at times exceeded our expectations.

FirstLight Home Care of Greater Charlotte has been extremely helpful in caring for my mother. Very compassionate service. Always doing what is best for their clients.

Your caregiver has given excellent service each time she has come.

The caregiver are friendly and reliable.

I appreciate their friendliness and caring. They are a good, friendly group of people .

They are nice and caring toward my dad. Everything they do they go out of the way to help. They are great, and I would recommend them.

Thank you for all you have done for us and our dad. We will recommend First Light to others. We again cannot tell you how much we appreciate your helping us during a difficult time. Your understanding of all of our circumstances and the patience you gave to us was wonderful. God bless you!

Keep up the good work!

I appreciate that they genuinely care.

They are very knowledgeable and the office staff always contacts me if there is an issue.

My son contacted and talked to Ken at FirstLight and was very impressed with the conversation. I accepted his comments, and they have been confirmed. I enjoy talking to Ken, Mary Ellen, and their staff. I am treated as a person and a friend. God bless this firm.

Thank you so much for providing such a beautiful lady to accompany my mother Ellon S. from Golden Living Nursing Home in Charlotte, N.C. to Riverpoint Crest Nursing Care Facility in New Bern, N.C. She was compassionate, helpful and very knowledgeable. She helped to make my mother’s trip a very comfortable one.

Caring, reliable, concerned, experienced — we could not be happier with the service FirstLight has provided our family. They listen and treat each case individually so they can match the right caregiver to the specific need.

I think FirstLight is a great company and they really care about their families, clients and caregivers. I appreciate everything they do.

Dependable! Never question their abilities! I’ve had peace of mind ever since I chose them.

Helpful and cooperative with dedicated employees who do their best to care for their clients.

We are caregivers.

Awards & Associations

Client Satisfaction 2020 infosurv Research
Client Satisfaction 2019 infosurv Research
Client Satisfaction 2018 infosurv Research
Association for Home and Hospice Care of North Carolina
Veteran Owned Business
BBB Accredited Business
Charlotte's Best 2020
BPTW 2019 Best Places to Work Winner Large Company Firstlight Homecare
SCHCHA SC Home Care and Hospice Association
BPTW 2021 Best Places to Work
Home Care Association of America
Ageless Grace Timeless Fitness for the Body and Mind
Fast 50 Awards
Proudly Caring for Veterans
AARP Employer Pledge Signer Experience Valued
Positive Approach to Care Designated Orangization
Proud Supporter of Legacy List with Matt Paxton
Banner for Top 100 Home Care Agencies

Home Care You Can Trust in




Matthews, NC

Fort Mill / Rock Hill, SC

Mint Hill

Exceptional Charlotte In-Home Caregivers

Serving adults of all ages, FirstLight Home Care is a leading provider for home care, senior care and respite care in Matthews, Charlotte, Pineville, Mint Hill and the surrounding communities. Regardless of where a senior citizen or disabled person lives, our home care services enable our clients to live high-quality, meaningful lives. Every situation is different, so FirstLight Home Care of Charlotte specializes in providing solutions that meet your individual needs such as senior care for those who wish to continue living at home; home care for people living with a disability and who need assistance with daily tasks; and people who struggle with loneliness and need a caring person to spend time with and speak with. Whether you just need our respite care services for an hour of care each day or someone who can help you full-time, we’re here for you. For any Charlotte or Matthews home care, senior care or respite care services you require, contact FirstLight.

FirstLight Home Care of Charlotte is fully certified and compliant with North Carolina state rules and regulations, and has a Registered Nurse on staff to provide even further assistance with the in-home care needs of your loved one.

What Sets Our Home Care Company Apart in North Carolina

We exist to help people have their best day, every day. The care and support our in-home caregivers provide allows adults to age with comfort, dignity and independence wherever they call home. We understand that every caregiving situation is unique and have built a trustworthy team who is dedicated to meeting your family’s needs, whether it’s a few hours of help each week or full time in-home assistance.

With FirstLight Home Care of Charlotte you can also expect:

  • Trained caregivers who are empathetic, compassionate and committed to building relationships built on trust and respect.
  • A team focused on listening and learning so that we may design the best care plan for your family.
  • A holistic approach to care that supports your loved one physically, emotionally and socially.
  • The guidance you need to make the most informed choices.

Your loved one deserves more than having someone who simply keeps them company. They deserve a caregiving team that is passionate about creating meaningful relationships and motivated to do more simply because they care.

For home care you can trust, call FirstLight Home Care of Charlotte at (704) 879-2394.

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Charlotte FirstLight Home Care Named Top 100 Leader in Experience in 2024 {For the Second Year in a Row!}

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Awarded Based on Client & Caregiver Satisfaction Ratings Collected by HCP