About FirstLight
in Charlotte
A Charlotte Home Care Agency
At FirstLight Home Care of Charlotte, we provide exceptional care so that your loved one has the support they need to enjoy the quality of life they deserve in the place they call home.
We exist to help people have their best day – every day – whatever that means for them. Our team of trusted care professionals in Charlotte is passionate about providing personalized care, creating meaningful relationships and making a difference in the lives of others.
Ken Fleming, Owner/President
Since I was a boy, I have always enjoyed being around seniors: making weekly visits to my maternal grandmother and grandfather in their nursing home, sitting around the potbelly stove in my paternal grandfather’s house, singing in nursing homes as part of a youth choir, sitting at the foot of my neighbors’ rocking chairs on their big porch, and later on in life spending four days in the Okefenokee swamp in a wooden canoe that was built by my 82-year-old paddling partner, and performing tasks and projects for my wife’s grandmother and great aunt in their 80s and 90s.
After a professional career leading large departments and organizations with hundreds of people at Fidelity Investments and Ceridian Human Capital Management and helping those same companies, as well as Wells Fargo Securities, with their technology, compliance, and operations projects, I am delighted to bring over two decades of leadership experience to my own company with a direct mission to help others. As a veteran-owned home care company that is contracted with the Veterans Administration, I especially enjoy assisting our nation’s Veterans. I know that everyone that served gave a lot and deserves to be cared for when they need assistance.
Ken is a board member of the NC Association for Home Care and Hospice, Secretary on FirstLight’s Corporation National Advisory Committee and Technology Committee, a member of the Metrolina Business Council, an officer with American Legion Post 235, and an officer of the 40/8, and a member of the Disabled American Veterans.
Mary Ellen Fleming, Owner/Vice President Client Relationships
Being a caregiver is both the toughest and most rewarding job that someone can do for another person. Coming from a large family, I have often been in that role, helping senior members of my family. In addition, I have experienced what it is like to have someone else come and care for those you love. As a parent of a young adult with special needs, I have seen how rewarding and empowering it can be for our son to have a caring and compassionate caregiver. The right person can enrich his life in so many ways.
After many years working in hospitals and medical practices, as well as financial services, I have combined the skills I have learned with my personal experiences to help families find the right caregiver for their loved one. Because seniors often face many health, social and financial issues that affect their lives, I studied to become a Certified Senior Advisor®, a designation that requires a commitment to high standards, continuing education, professional ethics, and trust. This certification helps to provide me with the knowledge and information necessary to assist seniors at a time when they need it most.
Beckie Rushing, RN
She is a graduate of Wright State University where she earned her bachelor’s degree in nursing.
Beckie has enjoyed a variety of nursing position throughout her career including working in intensive
care and step-down units, caring for seniors at a Long-Term Care facility, and serving as a hospice nurse.
Most recently she was Director of Client Services at Firstlight Home Care’s corporate office in Cincinnati,
Ohio.
Through her involvement with the Alzheimer’s Association, Beckie began exploring the teachings of
Teepa Snow and earned Teepa’s “A Positive Approach to Care and Training” certification. She is also a
Certified Dementia Practitioner and a certified trainer of “Ageless Grace,” an exercise program
promoting health and longevity for the body and mind. “My grandmother suffered from dementia and I
remember what a struggle it was for my family to care for her,” says Beckie. “I often think about what a
difference I could have made in her life if I had known then what I know today about caring for someone
with this disease.”
Becky has three sons and 5 grandchildren. After living in a small town most of her life, she loves Charlotte and all it has to offer.
Debbie Brindley, RN
Debbie is a native of Georgia where she earned her nursing degree from Gordon College. She has extensive experience in a broad range of medical settings, including hospital care, home care case management and 14 years as a hospice/palliative care nurse. Debbie provides the best possible experience for families needing assistance with home care, focusing on client satisfaction with every step she takes.
“What motivates me most, says Debbie, “is the opportunity to share kindness and compassion with others. I love the satisfaction that comes from working out a solution for someone who calls us for help. I feel good when I am able to make things easier for our clients and families – that I can help them improve their quality of life and bring them happiness.”
Debbie, who has two grandsons and four great-grandchildren, loves her cats and making jewelry.
Elizabeth Willis , Intake Coordinator
Although born in Chicago, Elizabeth grew up in Charlotte and considers herself a native of our Queen City. She is a graduate of UNC Charlotte with a bachelor’s degree in public health and a master’s degree in gerontology.
After graduating in 2017, Elizabeth worked as an activities director at an assisted living community in south Charlotte and later became a licensed senior real estate specialist. Most recently she worked for Randolph Pharmacy as their marketing and community outreach coordinator.
“My great grandmother lived in our house while I was growing up and my mom was her primary caregiver,” says Elizabeth. “I realized when I was older how much of a struggle it was for my mom to navigate her care within our home. Working with seniors and their families these past several years has given me the knowledge and opportunity to help families in a similar situation.”
Ann Majors, Community Relations Manager
Meeting new people and fostering relationships is at the forefront of Ann’s position as our Community Relations Manager. A graduate of Ohio University with a degree in Journalism, Ann worked first in advertising and purchasing for the Camelot Music retail chain store based in Canton, Ohio. From there she moved to Virginia Beach, Virginia joining a distribution company that shipped products to US military markets worldwide. As Marketing manager Ann’s responsibilities included implementing cooperative advertising programs, planning special events and managing vendor partnerships. Upon relocating to Charlotte, Ann also worked for several years at Wells Fargo.
“When my Dad’s health began to decline several years ago, I started rethinking my career path, says Ann. “The healthcare professionals who cared for him were amazing and such a help to our family. They were so inspiring. Joining the FirstLight team has given me the opportunity to help families like mine. I love giving back – that really fills me up.”
Ann loves cooking, gardening, and taking long walks in the fresh air. She and her husband Andrew have three girls, Julia, Camille, and Anna.
Debbie Brindley, RN
In addition to my experience in insurance, I hold active realtor licenses in both North and South Carolina, further enhancing my ability to connect with the community. My work in primary care for individuals aged 65 and older has given me valuable insights into the needs and challenges faced by this demographic.
As the Community Engagement Manager, I am excited to continue fostering relationships and collaborating with communities in the Charlotte area. My passion for serving the aging population remains at the forefront of my work, and I look forward to leveraging my skills, knowledge, and connections to make a meaningful impact at FirstLight Home Care.
Sara Jackson, CNA – Care Team Manager
Sara began her career with FirstLight Home Care as a Certified Nursing Assistant (CNA) and was promoted to Care Coordinator after earning her bachelor’s degree in health care administration in 2020. Today she serves as Care Team Manager, directing client care and our care team. Sara has earned the designation of “Positive Approach to Care (PAC) Coach” under Teepa Snow. She provides in-depth, hands-on dementia training for our caregivers and can offer support to clients and family members of those living with dementia.
“I’ve always wanted to be a caregiver but wasn’t at all sure I’d be good at it,” says Sara. “But from the moment I became a CNA and began hands-on care talking with my clients, I knew this is what I was meant to do. I love and appreciate the wisdom seniors share with me. They’ve made me a better person. They’ve made me a better mom.”
When she is not working, Sara enjoys traveling to the beach, mountains, playing games and watching movies with her family.
DebSue Griffin, CNA - Care Coordinator
Deb Sue was born in the jungles of Ecuador and as the daughter of a missionary pilot, rode in airplanes long before riding in cars. Her family relocated to the Philippines when she was a baby, before moving to the Charlotte area when Deb Sue was 12 years old. She earned a BS in Biology at UNC Charlotte, and while a student there she co-founded the Carolina Raptor Center. She worked as its Education Director and Volunteer Coordinator for 20 years. She then worked as a birth doula and assisted a homebirth midwife until her daughter came into her life.
Deb Sue was the primary caregiver for her mother and father as they aged, and she dealt with several different agencies over the years and was impressed by FirstLight’s commitment to hiring quality caregivers which reflects on the quality of care their clients receive. She joined our FirstLight team in 2018 as a caregiver, took advantage of our Certified Nursing Aide scholarship program, and now serves as a Care Coordinator working closely with clients and caregivers to ensure everything runs smoothly. “I truly love knowing that the work we do for our clients makes their lives easier,” says Deb Sue, “ and that our presence does make a difference in their quality of life.”
She enjoys being in the outdoors, watching birds, butterflies, and identifying wildflowers. She has really enjoyed sharing this passion with many of our clients also. She lives in south Charlotte with her husband Steven, daughter Caitlin, dog Vivi, a snake and two fish.
The FirstLight Home Care team in Charlotte strongly believes in the mission of providing exceptional care to those in need. We hire and train only the best caregivers in keeping with our ‘Culture of Care’ philosophy and provide uncompromising customer service. The ability to help seniors who are intrinsically susceptible and being able to provide stable and satisfying employment to local community citizens, is an opportunity that we whole-heartedly embrace.
FirstLight Home Care Charlotte provides caregiving services throughout six North Carolina counties including Mecklenburg, Union, Cabarrus, Iredell, Gaston, & Lincoln.
Vision & Mission
At FirstLight Home Care, we envision a world in which all adults may age with comfort, dignity and independence in the place they call home. We exist to help people have their best day, every day. Our mission is to provide compassionate home care so that the families we serve have peace of mind knowing their loved ones are receiving the support they need to enjoy the quality of life they deserve.
Core Values
We live these core values every day, without compromise. It is what we believe in above all else as they guide our home care company and team members to help us achieve our mission.
