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Managing Long Term Care Claims

Key Items to be Aware of as You Start Your Claim You or your family member have been paying premiums to the insurance company for decades, and now it is time for them to pay you. We have helped scores of people start their long term care claims and then provide the ongoing care and documents that are required to receive reimbursement. Here are ten key items you want to be aware of: If you don’t have a copy of the policy and any associated riders, contact the insurance company for those documents. Does it have an elimination period (where...

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An Accomplished Home Care Agency

FirstLight Home Care of Greater Charlotte is an award winning and accomplished home care agency.

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2024 Caring Star Winner - FirstLight Home Care of Greater Charlotte

FirstLight Home Care of Greater Charlotte is proud to have been chosen by Caring.com as one of America's Top-Rate Agencies in 2024! "Being chosen as one of only nine agencies in North Carolina, and one of four agencies in South Carolina, we are very honored to receive this award. The feedback from our clients and their families validates that people want Quality Care, when seeking help in their home," described Ken Fleming, President of FirstLight Home Care of Greater Charlotte. Caring.com's nationally recognized Caring Stars program — originally launched in 2012 as the first of its kind in the senior living industry and...

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FirstLight Home Care Top 100 Home Care Company - A Remarkable Two Years in a Row

We are proud to share we have earned the Top 100 Leader in Experience for 2024, the highest honor a home care provider can earn from Home Care Pulse (HPC), an independent experience management company, based on client and caregiver satisfaction ratings. This makes back-to-back years FirstLight Home Care of Greater Charlotte has earned this prestigious designation. We know that trust must be earned. Choosing a Top 100 Leader in Experience means choosing from the best of the best home care providers in the nation - as rated by clients and caregivers in third-party satisfaction surveys. Out of thousands of...

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FirstLight Home Care of Greater Charlotte Recognized as one of the Top 100 in the Nation!

We are proud to announce FirstLight Home Care of Greater Charlotte's #22 ranking in the "Best of Home Care -Top 100 in Experience 2023." This is the highest honor a home care provider can earn from Home Care Pulse (HPC), an independent experience management company. The award is based on client and caregiver satisfaction ratings collected by HCP. If you are a client or family member, you may have received a phone call from them yourself asking about your experience with us. Out of thousands of agencies, only the 100 home care providers with the highest overall satisfaction ratings in North America receive...

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Our Caregiver Wins National Caregiver of the Year Award

https://www.mcknightshomecare.com/caregiver-of-the-year-soars-in-his-second-career/ Caregiver of the Year Soars in his Second Career CAROLINE SZACHNOWSKI MARCH 21, 2022 FirstLight Home Care recently named Brian Roh its National Caregiver of the Year. While he appears to be a natural at his job, Roh actually found his calling later in life. job, Roh actually found his calling later in life. After working for 40 years as a flight attendant, he retired early to take care of his parents. He sold all of his belongings and moved to Montana. He cared for them for 10 years until they passed away. Roh then considered pursuing caregiving professionally. He applied...

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Caring is our Calling: What it Means to be a Caregiver

“Going the extra mile for somebody, you can’t teach that. It has to be inside you already.” DeShawn Joiner, FirstLight Home Care 2016 Caregiver of the Year November is an important and treasured month for FirstLight Home Care. Each year, we observe National Home Care Month, as well as National Family Caregivers Awareness Month. While we’re always grateful for the important role we play – caring for our clients and supporting family caregivers – November is an opportunity for us to truly reflect on just what it means to be a caregiver. Caring Is Our Calling FirstLight was created with...

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Limited Engagement: Short-Term Care Can Provide Long-Term Boost

Chances are you’re already aware that non-medical home care is growing in popularity as a way to help older adults age in place – over the long term – while maintaining their quality of life. But you may not know that home care can also provide short-term assistance for adults ages 18 and older who need temporary companionship or support with the activities of daily living. One of the most frequently asked questions to our Just FirstLightAsk  service is whether non-medical home care can be provided on a short-term, episodic or as-needed basis. And the answer is a resounding yes!...

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Travel Pointers for Seniors

When you think about travel tips for older Americans, navigating through airports and unfamiliar cities comes to mind. But there are so many things seniors can do to prepare for a trip before they leave that will help them stay safe and secure too. The U.S. Department of State developed a page on its website just for older travelers with lists and things to think about well before starting to pack a bag. Here are some of the highlights we think seniors, and those who care for them, will find helpful: With all the security procedures in place and the...

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Travel Tips for Adults with Special Needs

We’re in the dog days of summer, and while school starts soon in some locations, others plan to vacation in August due to lower rates at certain resorts and locales. In any case, traveling is a challenge whether you or your loved ones have physical, mental or other special needs. FirstLight Home Care offers needed solutions to your travel concerns. If someone you care for has special needs, mobility or other travel obstacles to overcome, FirstLight Home Care offers assistance with an option called the Travel Companion Services Program. A FirstLight Travel Companion can be engaged to help with almost...

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