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Q&A on Care with Wendy

In our series, Q&A on Care with Wendy, our Executive Director and Co-Owner Wendy Adlerstein answers frequently asked questions about FirstLight Home Care of West Suburban Boston and FirstLight Home Care of Boston-Back Bay services. Read weekly to learn what makes our services unique, gain a better understanding of home care in general, and walk away with some questions to add to your list if you are looking for services.

This week she will be discussing the how care is scheduled.

Q: How is care scheduled and is it flexible?

A: Care is scheduled on an ongoing basis to help to ensure consistency with caregivers. Of course, we understand that life happens and changes need to be made. To help with communication and real-time changes to a schedule, you will be assigned a care coordinator. The care coordinator oversees the caregivers assigned to your schedule and will make adjustments as needed. While we are very flexible to changing needs, we encourage our clients to maintain a consistent schedule so that we can assign a caregiver to be there on an ongoing basis and build the relationship and routine for care. Your care coordinator will do regular check-ins with you, whether it’s a quick phone call or email, to ensure that your caregiver and schedule are meeting your needs and expectations.

About Wendy:  Wendy Adlerstein, LSW is an expert on aging and home care with over 25 years of experience helping seniors and their families navigate these difficult decisions. As owner and Executive Director of FirstLight Home Care of West Suburban Boston and Boston-Back Bay, she runs a business that provides private home care services that allow adults and seniors to receive the support they deserve in the comfortable, familiar setting of their own home.  If you have a question for Wendy, please feel free to reach out to her at 781-559-0220 or by email at

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