FirstLight Home Care of West Suburban Boston is proud to celebrate Nachelle Augustin’s four-year anniversary with our agency. Nachelle serves as our Care Support Coordinator, a role that strengthens the quality, consistency, and responsiveness of the home care experience for clients, caregivers, and referral partners throughout the Boston area. When a family begins the process of arranging care for an aging parent, the initial in-home assessment is completed by Co-Owner and Executive Director Wendy Adlerstein, LSW. Once care begins, Nachelle follows up in the home to observe how services are going, reinforce the care plan, and identify whether adjustments may...
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Podcast Feature: Wendy Adlerstein on the Biggest Mistakes Families Make With Aging Parents
Wendy Adlerstein, LSW shares why families should plan before a care crisis, what Medicare does not cover, and how to approach home care conversations with aging parents.
Podcast Feature: Wendy Adlerstein on the Moment Caregivers Realize They Need Help
Wendy Adlerstein, LSW joined Mama Mable's Caregivers Podcast to discuss caregiver burnout, warning signs, and how families can think about asking for help.
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Dementia Care Training: Why It Matters for Families
FirstLight Home Care of West Suburban Boston celebrates caregiver training in dementia care and explains why person-centered support, communication, and consistency matter for families.
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Celebrating Veritas: 2025 Caregiver of the Year
At FirstLight Home Care of West Suburban Boston, we are proud to recognize Veritas as our 2025 Caregiver of the Year. Selected from among nearly 200 professional caregivers who provided care to clients in 2025, Veritas has consistently demonstrated the qualities that define exceptional caregiving — compassion, patience, reliability, and a genuine commitment to the people she serves. Whether supporting a regular client or stepping in for a fill-in shift, she approaches every assignment with professionalism, calm, and care. What makes Veritas especially deserving of this recognition is the trust she inspires in clients, families, and teammates alike. She has...
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What Families Should Know Before Choosing Home Care
Should Know Before Choosing Home Care Wendy Adlerstein, LSW shares practical guidance from a community webinar on non-medical home care, caregiver screening, care planning, and the questions families should ask before choosing a home care provider.
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Podcast Feature: Wendy Adlerstein on Aging Well, Home Care, and Staying Connected
Wendy Adlerstein, LSW joined Gray With Benefits to discuss aging well, family support, independence, planning ahead, and how home care can help older adults stay connected.
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Podcast Feature: Wendy Adlerstein on Planning Ahead for Home Care
Wendy Adlerstein, LSW joins elder law expert Harry Margolis to discuss planning ahead for non-medical home care, choosing an agency, and preparing before help becomes urgent.
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Wendy Adlerstein, LSW, is Executive Director and Co-Owner of FirstLight Home Care of West Suburban Boston, one of the highest-rated home care practices in the Boston area, recognized for selective hiring, rigorous oversight through a proactive case-management model, and clear family communication. Now in her tenth year leading the office, Wendy oversees the full care operation — from in-home assessments and individualized plans to caregiver training, supervision, and quality checks — allowing her team to deliver concierge-level support that reduces family stress and helps older adults remain safe, independent, and treated with dignity at home. A licensed social worker with...
Understand 24/7 Care: Overnight, Live-In, and Around-the-Clock Home Care
Learn when 24/7 home care may make sense, how awake shift care differs from overnight or live-in care, and what families should ask before building a care plan.
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