We are thrilled to announce that we have received, for the second year in a row, the Best of Home Care® Provider of Choice Award from Home Care Pulse, the top research and quality assurance firm for home care. Each year, Home Care Pulse recognizes providers for their dedication to providing outstanding home care services.
This award is based on third-party client satisfaction scores, and only providers with the highest quality receive the Provider of Choice Award. According to Home Care Pulse, “FirstLight Home Care of West Suburban Boston is now ranked among a small handful of home care providers across the country who have proven their ability to provide the highest quality of care, professionalism, and expertise to clients.”
FirstLight Home Care was recognized for outstanding performance in the following measures: work ethic of caregivers, compassion of caregivers, confidence in office staff, communication from the provider, Client/Caregiver compatibility, Service as expected, Willingness to recommend provider, Improvement to Daily Life.
As this award is based upon “real, unfiltered feedback from clients”, we want to thank all of our clients for both the opportunity to provide services and their time in providing candid feedback.
For families who are not working with us yet, we believe the award will help them understand the quality of service which they can expect from us.
You can see Home Care Pulse client reviews on our Reviews page.
