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Featured image for post "How are Services Priced?" - a Q&A on Care with Wendy

"How are Services Priced?" - a Q&A on Care with Wendy

The seventh in our series, Q&A on Care with Wendy, where our Executive Director and Co-Owner Wendy Adlerstein, LSW, answers frequently asked questions about FirstLight Home Care of West Suburban Boston services. This week she explains how our services are priced. Q: How are services priced and what is included in your rates? A: Generally, care is priced hourly or a daily “Live-In Rate” may be available if the situation and needs can accommodate a Live-In.   Hourly rates are higher for shorter visits (less than 8 hours, and again, less than 4 hours) as short shifts are less attractive...

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Featured image for post "What are the advantages of using an agency vs. hiring privately"? - a Q&A on Care with Wendy

"What are the advantages of using an agency vs. hiring privately"? - a Q&A on Care with Wendy

The sixth in our series, Q&A on Care with Wendy, where our Executive Director and Co-Owner Wendy Adlerstein answers frequently asked questions about FirstLight Home Care of West Suburban Boston services. This week she will be discussing the differences in hiring someone privately versus working with an agency. Wendy's description of the hidden risks of hiring an independent or private Caregiver may surprise you. Q: What are the advantages of using an agency like FirstLight vs. hiring a caregiver “privately” or directly? Couldn’t I find a person and pay them directly? A: While hiring a caregiver privately or “under the...

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Featured image for post "What is included in the Rate?" --a Q&A on Care with Wendy

"What is included in the Rate?" --a Q&A on Care with Wendy

We continue our series-now our fifth post--Q&A on Care with Wendy, where our Executive Director and Co-Owner Wendy Adlerstein answers frequently asked questions about FirstLight Home Care of West Suburban Boston services. This week she will be discussing the behind the scenes of all that is associated with the cost of care. Q: What is included in the rate? A: Generally, care is priced hourly or a daily flat rate may be available if the situation and needs can accommodate a live-in model. Hourly rates are higher for shorter visits as short shifts are less attractive to caregivers and higher pay...

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Featured image for post "How is Care Scheduled and is it Flexible?" - Q&A on Care with Wendy

"How is Care Scheduled and is it Flexible?" - Q&A on Care with Wendy

We continue our series (our fourth post) with Q&A on Care with Wendy, where our Executive Director and Co-Owner Wendy Adlerstein answers frequently asked questions about FirstLight Home Care of West Suburban Boston services. This week she will be discussing the how care is scheduled. Q: How is care scheduled and is it flexible? A: Care is scheduled on an ongoing basis to help to ensure consistency with caregivers. Of course, we understand that life happens and changes need to be made. To help with communication and real-time changes to a schedule, you will be assigned a care coordinator. The care...

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Featured image for post FirstLight Welcomes Chlea Bynoe as Care Support Coordinator

FirstLight Welcomes Chlea Bynoe as Care Support Coordinator

Chlea Bynoe has joined FirstLight Home Care of West Suburban Boston and Boston-Bay Back as our Care Support Coordinator.  In her role, Chlea provides ongoing oversight, support and training for our hard-working caregivers by performing supervisory visits at clients’ homes. She also assists with scheduling and care coordination. Prior to joining FirstLight, Chlea worked at a home care agency as an HR Generalist. She worked for several years at an assisted living facility where she held various positions from CNA, Med-Tech, Lead Resident Care Associate, Lead Receptionist, to Social Ambassador. In that role, Chlea organized events to help bridge the...

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