Firstlight Resources

FirstLight Home Care of West Suburban Boston Continues Its Commitment to Exceptional Care Through Advanced Dementia Training

At FirstLight Home Care of West Suburban Boston, we believe that exceptional care begins with knowledgeable, compassionate caregivers. On June 18, over 40 of our professional caregivers participated in a special training session, “Caring for Patients and Families with Advanced Dementia at End-of-Life,” presented by Alixis Van Horn, APRN-C, ACHPN of Good Shepherd Community Care. The session was held both in person at our Needham, MA office and remotely, reflecting our ongoing commitment to caregiver education and to providing families with the highest quality home care possible. This training gave our team practical guidance for supporting individuals with advanced dementia...

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Should You Trust Your Senior Living Community’s Recommendation for a Home Care Agency?

If you or a loved one lives in a senior living community, it is natural to ask that community for a recommendation when home care services are needed. That recommendation can be a helpful starting point, but it should not be the only factor in your decision. At FirstLight Home Care of West Suburban Boston, we believe families deserve to understand how home care recommendations are made, what incentives may exist behind them, and how to evaluate a provider based on the factors that matter most: quality of care, caregiver matching, communication, oversight, and responsiveness. Why this question matters There...

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Celebrating Nachelle Augustin’s Four-Year Anniversary at FirstLight Home Care of West Suburban Boston

FirstLight Home Care of West Suburban Boston is proud to celebrate Nachelle Augustin’s four-year anniversary with our agency. Nachelle serves as our Care Support Coordinator, a role that strengthens the quality, consistency, and responsiveness of the home care experience for clients, caregivers, and referral partners throughout the Boston area. When a family begins the process of arranging care for an aging parent, the initial in-home assessment is completed by Co-Owner and Executive Director Wendy Adlerstein, LSW. Once care begins, Nachelle follows up in the home to observe how services are going, reinforce the care plan, and identify whether adjustments may...

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Podcast Feature: Wendy Adlerstein on the Biggest Mistakes Families Make With Aging Parents

Wendy Adlerstein, LSW shares why families should plan before a care crisis, what Medicare does not cover, and how to approach home care conversations with aging parents.

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Podcast Feature: Wendy Adlerstein on the Moment Caregivers Realize They Need Help

Wendy Adlerstein, LSW joined Mama Mable's Caregivers Podcast to discuss caregiver burnout, warning signs, and how families can think about asking for help.

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Wendy Adlerstein to Speak at Memory Care Support Group in Natick — A Special Evening for Family Caregivers

We are excited to share that Wendy Adlerstein, LSW, Executive Director and Co-Owner of FirstLight Home Care of West Suburban Boston, has been invited as a featured guest speaker at the Memory Care Support Group hosted by The Residence at Natick South. The event takes place on Tuesday, May 26, 2026, from 6:00 to 7:30 pm, at The Residence at Natick South, located at 119 E Central Street in Natick, Massachusetts. Dinner will be provided, and the evening is open to anyone caring for a loved one with Alzheimer's disease or another form of dementia. An Evening Built Around You...

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Dementia Care Training: Why It Matters for Families

FirstLight Home Care of West Suburban Boston celebrates caregiver training in dementia care and explains why person-centered support, communication, and consistency matter for families.

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Celebrating Veritas: 2025 Caregiver of the Year

At FirstLight Home Care of West Suburban Boston, we are proud to recognize Veritas as our 2025 Caregiver of the Year. Selected from among nearly 200 professional caregivers who provided care to clients in 2025, Veritas has consistently demonstrated the qualities that define exceptional caregiving — compassion, patience, reliability, and a genuine commitment to the people she serves. Whether supporting a regular client or stepping in for a fill-in shift, she approaches every assignment with professionalism, calm, and care. What makes Veritas especially deserving of this recognition is the trust she inspires in clients, families, and teammates alike. She has...

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What Families Should Know Before Choosing Home Care

Should Know Before Choosing Home Care Wendy Adlerstein, LSW shares practical guidance from a community webinar on non-medical home care, caregiver screening, care planning, and the questions families should ask before choosing a home care provider.

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FirstLight's Jill Kemp promoted to Staff Development Senior Recruiter

We're pleased to announce that Jill Kemp has been promoted to Staff Development Senior Recruiter. For over four years, Jill has been serving as the first voice of the professional caregivers looking to join our team. She has screened hundreds and hundreds of caregivers, using her friendly, upbeat, demeanor to connect with each person over the phone and assess their suitability for our culture of care at FirstLight Home Care. Last year, FirstLight Home Care of West Suburban Boston hired less than 5 percent of all applicants for the position of Caregiver. The challenging job of identifying the extraordinary Caregivers...

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