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A group of FirstLight franchisees all stand and cheer

Celebrating Excellence: FirstLight Home Care Best of Home Care® Honorees

At FirstLight Home Care, our franchisees are the backbone of our commitment to providing exceptional care and support to clients and their families. This year, we are thrilled to celebrate the outstanding achievements of our franchisees who have earned prestigious awards for their dedication, leadership, and excellence.

The following franchisees have been recognized as Best of Home Care® winners by Activated Insights, formerly known as Home Care Pulse, a leading provider of technology and analytics solutions for the long-term and post-acute care industries. These awards, presented annually to leaders in the home care industry, highlight the top-performing home care agencies based on a range of quality criteria, including caregiver performance, client satisfaction, and overall care experience.

Provider of Choice Award

This award is based on the results of client experience surveys. These franchisees have consistently demonstrated excellence in client satisfaction, making them trusted providers of care:

Employer of Choice Award

Recognized for creating a supportive and rewarding environment for caregivers:

Leader in Experience Award

These franchisees have set the standard for superior care and service delivery:

Leader in Training Award

This award is based on training completion rates, and recognizes those who provide specialized care for clients and career growth for care professionals through a commitment to continuous learning:

Top 100 Leader in Experience Award

Based on the results of client and care professional experience surveys, this is the highest honor bestowed and recognizes the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America:

FirstLight Home Care of Westchester, Lower Westchester

Congratulations to all our award winners! Your dedication to living out our core values and providing compassionate care is a true testament to our mission of helping people have their best day, every day.

Press Contact:

Lucy Modzelewski
Brand Director
FirstLight Home Care
513-375-4116
lmodzelewski@firstlighthomecare.com

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